topic Re: PLEASE QVC DO SOMETHING ABOUT LENGTHY PROCESSING OF ORDERS in Suggestion Box

PLEASE QVC DO SOMETHING ABOUT LENGTHY PROCESSING OF ORDERS

Ketra — Sat, 17 Mar 2018 23:19:17 GMT

PLEASE QVC DO SOMETHING ABOUT LENGTHY PROCESSING OF ORDERS

When I order it takes forever now for an item to process and then there’s the shipping time. I have cut my ordering from you all substantially due to this issue.

Other companies are much quicker, Amazon, Walmart.... Are you all planning to

improve your processing/shipping times in the near future. I hope so!

Re: PLEASE QVC DO SOMETHING ABOUT LENGTHY PROCESSING OF ORDERS

Kachina624 — Sun, 18 Mar 2018 00:55:16 GMT

All the orders, of a variety of products, that I've ordered in the past 10 days, shipped the day after I ordered them and were received this past week. Can't complain about that.

Re: PLEASE QVC DO SOMETHING ABOUT LENGTHY PROCESSING OF ORDERS

Ketra — Sun, 18 Mar 2018 10:47:12 GMT

@Kachina624wrote:
All the orders, of a variety of products, that I've ordered in the past 10 days, shipped the day after I ordered them and were received this past week. Can't complain about that.

@Kachina624 Consider yourself lucky!😀 Many of us have not been as fortunate as is reflected in the number of threads discussing the problem. QVC needs to look into the issue and do something about it because they are losing sales, and will lose customers in the future if it’s not addressed.

Re: PLEASE QVC DO SOMETHING ABOUT LENGTHY PROCESSING OF ORDERS

Ketra — Sun, 18 Mar 2018 11:05:01 GMT

Hooray! The Oryany Natalya Pebble Leather Novelty Crossbody that I ordered on the 14th of March shipped out 17 March. Thank you QVC! Maybe you all are sorting out the processing and shipping issues that we’ve been experiencing.😊

Re: PLEASE QVC DO SOMETHING ABOUT LENGTHY PROCESSING OF ORDERS

SandPiper — Sun, 18 Mar 2018 15:45:24 GMT

My orders are averaging between 1 and 4 days for shipping.

Re: PLEASE QVC DO SOMETHING ABOUT LENGTHY PROCESSING OF ORDERS

cazenovia — Sun, 18 Mar 2018 17:41:33 GMT

Finally someone else who feels like I do. I ordered a jacket, it took 6 days to process and then send, I received it 19 days after I ordered. I can order from Amazon and get it within 2 days and free postage. QVC, watch it, you will lose long time people like me. What I find interesting is that if you order something and then change your mind an hour later, they tell you it is in processing and cannot be cancelled? Come on QVC, address this issue.

Re: PLEASE QVC DO SOMETHING ABOUT LENGTHY PROCESSING OF ORDERS

Charlie Bear — Sun, 18 Mar 2018 18:02:14 GMT

Returns and refunds are even worse. I ordered a pair of shoes from Fitflop and received the next day..free shipping. QVC is not the company it once was. With all the online competion you would think they would have stepped up their game.

Re: PLEASE QVC DO SOMETHING ABOUT LENGTHY PROCESSING OF ORDERS

Whippit — Sun, 25 Mar 2018 06:37:57 GMT

@Ketrawrote:
PLEASE QVC DO SOMETHING ABOUT LENGTHY PROCESSING OF ORDERS

When I order it takes forever now for an item to process and then there’s the shipping time. I have cut my ordering from you all substantially due to this issue.
Other companies are much quicker, Amazon, Walmart.... Are you all planning to
improve your processing/shipping times in the near future. I hope so!

I tried to cancel an order..I couldn't because it was "being Processed"....two days later it was still "being Processed"...now I will have pay return postage!!....When will I learn!,

Re: PLEASE QVC DO SOMETHING ABOUT LENGTHY PROCESSING OF ORDERS

Whippit — Sun, 25 Mar 2018 06:40:49 GMT

@cazenoviawrote:
Finally someone else who feels like I do. I ordered a jacket, it took 6 days to process and then send, I received it 19 days after I ordered. I can order from Amazon and get it within 2 days and free postage. QVC, watch it, you will lose long time people like me. What I find interesting is that if you order something and then change your mind an hour later, they tell you it is in processing and cannot be cancelled? Come on QVC, address this issue.

The same thing happened to me!..I tried to cancel..now I have to pay return postage ..

Re: PLEASE QVC DO SOMETHING ABOUT LENGTHY PROCESSING OF ORDERS

apple1964 — Sun, 25 Mar 2018 12:40:26 GMT

I ordered a top from D&C on March 4 still waiting for it to be shipped out. QVC you have to do better.

Re: PLEASE QVC DO SOMETHING ABOUT LENGTHY PROCESSING OF ORDERS

apple1964 — Sun, 25 Mar 2018 12:48:56 GMT

Update.. my top was shipped out today just checked my emails. It only took three weeks I live in Jersey.

Re: PLEASE QVC DO SOMETHING ABOUT LENGTHY PROCESSING OF ORDERS

LOLLI — Sun, 25 Mar 2018 13:00:28 GMT

QVC needs to take a lesson from Amazon....faster! cheaper!