topic Re: Order Confirmation with Confidential Info in Suggestion Box

Order Confirmation with Confidential Info

Pawslover — Thu, 01 Mar 2018 17:51:26 GMT

Just received an order shipping email. Had credit card information on confirmation email. Why? I had not noticed this in the past. How can I get this removed to never show again on confirmations from QVC? In this day sad to say not good to be advertised. Thanks for your attention in this matter.

Re: Order Confirmation with Confidential Info

Anonymous — Thu, 01 Mar 2018 17:56:52 GMT

Hi @Pawslover was it the entire credit card number or the last 4 digits?

Re: Order Confirmation with Confidential Info

Pawslover — Thu, 01 Mar 2018 17:58:30 GMT

Last 4. Just never noticed before.

Re: Order Confirmation with Confidential Info

Anonymous — Thu, 01 Mar 2018 18:00:42 GMT

Thank you @Pawslover I will forward this to our management team.

Re: Order Confirmation with Confidential Info

Pawslover — Thu, 01 Mar 2018 18:01:41 GMT

Thank you.

Re: Order Confirmation with Confidential Info

NickNack — Thu, 01 Mar 2018 18:20:04 GMT

Many companies show the last four digits of your credit card on your receipt. There are 12 other numbers that are not shown. It's not giving any confidential information away. It just makes it easier to know which credit card you used for that purchase.

Re: Order Confirmation with Confidential Info

Anonymous — Thu, 01 Mar 2018 18:53:26 GMT

Hi @Pawslover I sent you an email

Re: Order Confirmation with Confidential Info

sann — Thu, 01 Mar 2018 20:02:50 GMT

Actually the last 4 numbers are the most important.

Re: Order Confirmation with Confidential Info

Sage04 — Fri, 02 Mar 2018 00:12:27 GMT

The last 4 numbers are not important. It just shows you what card you used. There are many, many, credit cards, and that would take forever for someone to come up with the other numbers.

The first 4 numbers are more important because it tells you which card they belong to whether Visa, Master Card etc, and it makes it easier for someone to figure out the rest of the numbers

Re: Order Confirmation with Confidential Info

jannabelle1 — Fri, 02 Mar 2018 03:26:12 GMT

@sann, actually the last 4 digits are not the most important. Credit card account numbers are similar to checking acount numbers. Checking account numbers include Federal Reserve District numbers, the Bank's individual "place" within the District and then the bank's own account number sequence. Credit card numbers have some similar info and the last 4 digits can be used for the customer's info in identifying the card that was used for a purchase. Card issuers are extremely savvy when it comes to protecting credit card information, and the last few digits are not vital to your protection. If your credit card is somehow compromised, you have protection from the company that issued it provided you notify them as soon as you see something that wasn't charged by you.

Re: Order Confirmation with Confidential Info

CalminHeart — Fri, 02 Mar 2018 13:04:58 GMT

I agree, none of the digits should show. Email is not secure!