topic Re: Please bring back the InsideQ Magazine in Suggestion Box

Please bring back the InsideQ Magazine

Mel4n — Thu, 11 Jan 2018 20:14:56 GMT

Personally, I am disappointed. I loved getting the InsideQ magazine. I loved learning about new products, and when they would become available. And reading articles about the hosts, vendors, and products. But, yes, most of all I loved the TSV pre-sales. I loved having the opportunity to get them early, and of course to review the items on their website. It made me feel special, like I was a part of something, the QVC family. I was an insider. Now, I feel like I was kicked out, and a lot less important to QVC. I would have been okay if they changed it to be just the digital version that we have been seeing online. But, no, it is just like an empty feeling now.

Re: Please bring back the InsideQ Magazine

GAC65 — Thu, 11 Jan 2018 20:21:06 GMT

Could not agree with you more. I was a subscriber since the month they started the magazine and even paid for it for years. Just another reason not to “tune in”.

Re: Please bring back the InsideQ Magazine

Kachina624 — Thu, 11 Jan 2018 20:29:53 GMT

I say good riddance. I am not the least interested in reading about the hosts or their families. The manner in which they handled the distribution of the thing always irked me to no end, establishing two classes of customers, "the haves" and "the have nots". I refused to participate in their system and am glad it's gone.

Re: Please bring back the InsideQ Magazine

NicksmomESQ — Thu, 11 Jan 2018 20:32:16 GMT

QVC insisted on fixing something that wasn’t broken. Guess what? They broke it!! We all loved Inside Q!! Having the heads up on the TSV’s was a real treat for customers.

QVC used to stand for Quality Value & Customer.Quality is gone,Value no longer exists & well you know what happened to the Customer!!

Re: Please bring back the InsideQ Magazine

itsmagic — Thu, 11 Jan 2018 20:36:45 GMT

I miss it too. The online InsideQ just isn’t the same. I always looked forward to seeing the sneak peaks every month and even looking forward to it’s presentation. Now I’ve kind of lost interest.

Re: Please bring back the InsideQ Magazine

Krimpette — Thu, 11 Jan 2018 20:44:37 GMT

The only thing I ever read in the hard copy was the upcoming TSVs. However, I'm sure it costs a whole lot more to mail and print a monthly magazine that it does to have an on-line version (of sorts). I doubt they'll ever bring back the hard copy.

Re: Please bring back the InsideQ Magazine

SXMGirl — Thu, 11 Jan 2018 20:48:17 GMT

I enjoyed reading it every month. I realize that it is costly to produce and mail this type of publication, but I still would like to receive it.

Re: Please bring back the InsideQ Magazine

Carol08 — Thu, 11 Jan 2018 20:51:58 GMT

@Kachina624 wrote:
I say good riddance. I am not the least interested in reading about the hosts or their families. The manner in which they handled the distribution of the thing always irked me to no end, establishing two classes of customers, "the haves" and "the have nots". I refused to participate in their system and am glad it's gone.

I agree with you, @Kachina624. I didn't appreciate the classification of the "haves" and "have nots". I couldn't understand why these discriminatory practices were allowed.

Re: Please bring back the InsideQ Magazine

DJs mom — Thu, 11 Jan 2018 20:53:31 GMT

@NicksmomESQ wrote:
QVC insisted on fixing something that wasn’t broken. Guess what? They broke it!! We all loved Inside Q!! Having the heads up on the TSV’s was a real treat for customers.
QVC used to stand for Quality Value & Customer.Quality is gone,Value no longer exists & well you know what happened to the Customer!!

@NicksmomESQ, I thought the "C" in QVC stood for Convenience.

Re: Please bring back the InsideQ Magazine

beach-mom — Thu, 11 Jan 2018 20:56:33 GMT

I miss it too. I enjoyed the welcome article and the other articles throughout. And of course I liked knowing what was coming so I could plan!

I like looking at things in a "catalogue" fashion. One other site I frequent used to have a brochure with pictures of how to use the items, interviews with people, etc. They stopped for a while. You could see only the particular items listed on one long page - no suggestions on how to place them or use them, etc. A few months after they stopped, they returned to the online brochure format. IDK what happened, but maybe a lot of customers let them know what they liked!

Re: Please bring back the InsideQ Magazine

pupwhipped — Thu, 11 Jan 2018 21:20:38 GMT

@DJs mom wrote:
@NicksmomESQ wrote:
QVC insisted on fixing something that wasn’t broken. Guess what? They broke it!! We all loved Inside Q!! Having the heads up on the TSV’s was a real treat for customers.
QVC used to stand for Quality Value & Customer.Quality is gone,Value no longer exists & well you know what happened to the Customer!!
@NicksmomESQ, I thought the "C" in QVC stood for Convenience.

Correct, it was convenience.

Re: Please bring back the InsideQ Magazine

NicksmomESQ — Thu, 11 Jan 2018 22:51:47 GMT

@DJs mom My mistake I thought it stood for customer. Lol!! Either way it’s no longer convenient for their customers.

Re: Please bring back the InsideQ Magazine

Tribesters — Fri, 12 Jan 2018 08:54:52 GMT

I looked forward to it every month. I pretty much only looked at the TSV’s so the current “Insider” is of NO interest to me.

I felt “special” that I could order TSV’s early. It seems like that magazine would have increased sales for them. Plus give them a head start in shipping for popular items & shorten up the “in process” time for everyone. Also if you got an item early & really liked it you could order more. Or in my case I would show it to friends who would then order it also. I bet QVC has no idea how much they’ve lost in sales because they changed it.

Re: Please bring back the InsideQ Magazine

CalminHeart — Fri, 12 Jan 2018 13:41:18 GMT

if TSV presales were in the new version, I'd be ok with it. I have no desire to read about hosts and vendors. I just want to see upcoming items and TSVs.

Re: Please bring back the InsideQ Magazine

Mz iMac — Fri, 12 Jan 2018 16:47:10 GMT

@CalminHeart wrote:
if TSV presales were in the new version, I'd be ok with it. I have no desire to read about hosts and vendors. I just want to see upcoming items and TSVs.

@CalminHeart

There are 3 TSVs that I could find in the latest digital mag.

Re: Please bring back the InsideQ Magazine

Littlebear — Mon, 15 Jan 2018 06:37:59 GMT

I too would like to see the magazine come back. So what if every now and then there were scheduling changes. I didn't find that to be a big deal. Very disappointed in Q for doing this. Please do bring it back. Start listening to your customers, QVC or have you grown to big be to bothered with that?

Re: Please bring back the InsideQ Magazine

BTwixx — Mon, 15 Jan 2018 07:05:50 GMT

Totally Agree !!!

@beach-mom wrote:
I miss it too. I enjoyed the welcome article and the other articles throughout. And of course I liked knowing what was coming so I could plan!

I like looking at things in a "catalogue" fashion. One other site I frequent used to have a brochure with pictures of how to use the items, interviews with people, etc. They stopped for a while. You could see only the particular items listed on one long page - no suggestions on how to place them or use them, etc. A few months after they stopped, they returned to the online brochure format. IDK what happened, but maybe a lot of customers let them know what they liked!

Well written !!!

Re: Please bring back the InsideQ Magazine

Suziqzee — Tue, 16 Jan 2018 16:12:47 GMT

@Carol08 wrote:
@Kachina624 wrote:
I say good riddance. I am not the least interested in reading about the hosts or their families. The manner in which they handled the distribution of the thing always irked me to no end, establishing two classes of customers, "the haves" and "the have nots". I refused to participate in their system and am glad it's gone.
I agree with you, @Kachina624. I didn't appreciate the classification of the "haves" and "have nots". I couldn't understand why these discriminatory practices were allowed.

I'm not sure what was discriminatory about people paying extra for a subscription to a magazine, and, as a result, getting a preview of upcoming TSV's. Those of us who subscribed to the original Insider magazine were obviously happy to pay the price in order to get the TSV previews in advance. (And frankly, I would be delighted to pay and subscribe, again, if I could have the TSV previews each month.)

QVC later did away with charging us for continuing the subscription, and then they also opened it up to anyone who requested to be added to the mailing list, once it became free of charge. I know there were plenty of glitches in the distrubution, and lots of us (even those of us who had paid to subscribe for years) would fall on and off the mailing list, so we wouldn't receive our copies in the mail. It certainly didn't seem as personal or discriminatory as "haves," or "have nots," but rather, random and incidental, like a computer glitch. Frustrating? Yes. Preferential? Classist? Biased? No.

Re: Please bring back the InsideQ Magazine

Mj12 — Tue, 16 Jan 2018 18:41:38 GMT

I flipped through Insider when I received it, and now that we don't, I don't really miss it. I can look online if I want to. I skipped past the interviews and articles and the canned questions and answers. If discontinuing it saves them $$$, which could potentially keep prices down (or God forbid offer free shipping one day) then I'm good with that.

Re: Please bring back the InsideQ Magazine

CLHS68 — Wed, 17 Jan 2018 23:12:29 GMT

Maybe you should give them a chance until they get done working on it.