topic Re: #SHAMEONQVC in Suggestion Box

#SHAMEONQVC

Hollypg — Fri, 17 Nov 2017 19:20:59 GMT

I am starting a social media campaign regarding QVC's shipping charges. When you return a produouct using the QLabel, $6.95 is deducted from yoru refund. AND then you are charged your original shipping charges YOU already paid. Think about what this is doing to their elderly customers on limited income. #SHAMEONQVC.

JOIN ME ON YOUR TWITTER FEED TO ENCOURAGE QVC TO CHANGE THIS POLICY. #SHAMEONQVC!!!

Re: #SHAMEONQVC

I am still oxox — Fri, 17 Nov 2017 19:24:09 GMT

The shipping charges have been discussed and discussed and no one has gotten anywhere, unfortunately you are talking to deaf ears

Re: #SHAMEONQVC

PhilaLady1 — Fri, 17 Nov 2017 19:30:00 GMT

QVC's policy on shipping charges are not hidden. I feel that it is the buyer's responibility to be aware and QVC is not at fault here.

Re: #SHAMEONQVC

Krimpette — Fri, 17 Nov 2017 19:31:42 GMT

Sorry. I always investigate shipping/return charges before to deciding where (or where not) to buy. I'll pass on your campaign.

Re: #SHAMEONQVC

Pearlee — Fri, 17 Nov 2017 19:39:22 GMT

@PhilaLady1 wrote:
QVC's policy on shipping charges are not hidden. I feel that it is the buyer's responibility to be aware and QVC is not at fault here.

@PhilaLady1 It is definitely QVC's fault when its policy (and return receipts) state you can return an item using your own postage, you do that, and QVC still deducts the $6.95 return shipping lable charge. That is absolutely QVC's fault and wrong and QVC has known about it for years and years and keeps letting it happen. It is unjust enrichment on QVC's part. I think that was what the OP is talking about.

Re: #SHAMEONQVC

x Hedge — Fri, 17 Nov 2017 19:45:14 GMT

Hey! - who you callin' "elderly"?
-Seriously, you're using their boards to launch a 'ShameCampaign'?? SMH.
I echo @PhilaLady1's sentiments.

Re: #SHAMEONQVC

Shop Too Much — Fri, 17 Nov 2017 19:41:07 GMT

The shipping policy has saved me a lot of money. I remember the days of paying $4.22, $5.97, $7.22, and more to ship one item. Even when the second item shipped for half price, it's usually cheaper overall to pay $3 or $5.50 for each item.

I supposed people who return a lot of items liked it the old way. I usually keep what I order unless it's damaged, and in that case, all of the shipping is refunded. On the rare occasion I return something because I just don't like it and have to pay shipping both ways, I'm still way ahead overall.

When I find something I like on other sites and see it's $10.95 to ship one sweater, I very much appreciate QVC's shipping costs. No QVC shaming from me!

Re: #SHAMEONQVC

Plaid Pants2 — Fri, 17 Nov 2017 19:42:55 GMT

Watch this thread get locked with "0" posts.

Sorry troll.

Everything is stated upfront, one just has to read, and make a decision for themselves..

It's all legal.

Your "campaign" will go exactly nowhere.

Re: #SHAMEONQVC

Momof3rescuetzus — Fri, 17 Nov 2017 19:49:56 GMT

The poster is using Q's label. She doesn't like being charged the origianl shipping fee, and the return fee.

Re: #SHAMEONQVC

x Hedge — Fri, 17 Nov 2017 20:12:34 GMT

@Momof3rescuetzus wrote:
The poster is using Q's label. She doesn't like being charged the origianl shipping fee, and the return fee.

First of all, posters who tell me what someone else is saying, was someone else means, or what someone else likes or dislikes, well ... all that mindreading makes me immediately suspicious.

Also, I think it's very odd OP registered years ago, but hasn't had anything to write on these forums until very recently. Quite honestly I think someone else is using OPs account to post.

Some people here might even go so far as to think you and OP are the same person.

Re: #SHAMEONQVC

Karlana — Fri, 17 Nov 2017 20:21:08 GMT

I would think the reason for return would be a factor?

Re: #SHAMEONQVC

Beth-QVC — Fri, 17 Nov 2017 20:25:17 GMT

This thread is closed for commenting...