topic Re: PURPOSE OF ACCOUNT SUMMARY EMAIL? in Suggestion Box

PURPOSE OF ACCOUNT SUMMARY EMAIL?

Shanus — Thu, 14 Sep 2017 13:50:33 GMT

These emails seem to be pointless. I can check my account/order status at any time. Why send an email with that info?

Re: PURPOSE OF ACCOUNT SUMMARY EMAIL?

January121 — Thu, 14 Sep 2017 13:59:07 GMT

Some people don't check their account/order status so I think for those people sending the Account Summary email is a really good idea ... in case something gets charged to their account in error they will see it right away!!!

Re: PURPOSE OF ACCOUNT SUMMARY EMAIL?

vermint — Thu, 14 Sep 2017 13:59:15 GMT

I agree! I never even open mine...just delete it.

Re: PURPOSE OF ACCOUNT SUMMARY EMAIL?

cgil — Thu, 14 Sep 2017 14:04:51 GMT

@vermint wrote:
I agree! I never even open mine...just delete it.

Me 2!

Re: PURPOSE OF ACCOUNT SUMMARY EMAIL?

waterlily — Thu, 14 Sep 2017 15:59:49 GMT

It's interesting to me that I receive emails that I don't sign up for and never the ones I do sign up for.

Re: PURPOSE OF ACCOUNT SUMMARY EMAIL?

SarahW — Thu, 14 Sep 2017 20:16:58 GMT

@January121 wrote:
Some people don't check their account/order status so I think for those people sending the Account Summary email is a really good idea ... in case something gets charged to their account in error they will see it right away!!!

I keep an eye on my CREDIT CARD for unauthorized purchases; I don't wait for a "summary" from QVC.

ETA: Also, the QVC Account Summary is sent once a month, so you wouldn't see the error "right away!!!"