topic Re: Why offer an EDD when it usually takes two weeks for delivery? in Suggestion Box

Why does it usually takes two-three weeks for delivery?

fuzzybunnyslippers — Tue, 12 Sep 2017 20:14:29 GMT

Am I the only one who has noticed that it takes about a week from the day you order something for it to begin the shipping process? Then another week for delvery? I mean seriously....Amazon offers two day shipping. Why does Q even show an estimated delivery date? I ordered items on 9-4 EDD is 9-12, today is 9-12 and the package is in Illinois, I'm in Denver waiting and waiting. This Happens all the time. I'm starting to cancel items if they don't ship within 2-3 days. So nowadays my order history looks more like a cancellation history. QVC needs to do something to stay relevant in the Ecommerce world! Who wants to receive an order two to three weeks later? Not me.

Re: Why offer an EDD when it usually takes two weeks for delivery?

SunnysMom — Tue, 12 Sep 2017 13:55:51 GMT

Now it seems they have locked people out so you cannot cancel. So now there will be more returns. Geez

Re: Why offer an EDD when it usually takes two weeks for delivery?

LTT1 — Tue, 12 Sep 2017 14:57:34 GMT

There may be nothing relevant about EDDs now that the hurricanes have hit and the fires are burning up the west. ?

Re: Why offer an EDD when it usually takes two weeks for delivery?

freakygirl — Tue, 12 Sep 2017 15:44:19 GMT

when i order from qvc, it usually takes 8 days for it to arrive. the edd is always a day late, but i can't complain. that's good enough for me considering all the complaints here about shipping.

Re: Why does it usually takes two-three weeks for delivery?

Kachina624 — Tue, 12 Sep 2017 23:16:36 GMT

@fuzzybunnyslippers You need to Read the boards. There are constant complaints about shipping. Yours isn't a unique problem. QVC is well aware of the issue and is trying to fix it.

Re: Why does it usually takes two-three weeks for delivery?

fuzzybunnyslippers — Wed, 13 Sep 2017 00:43:55 GMT

@Kachina624Thx for the GREAT ADVICE.

Re: Why does it usually takes two-three weeks for delivery?

Moonchilde — Wed, 13 Sep 2017 04:06:18 GMT

Continue to cancel every time an item hasn't shipped in 2-3 days. Remarkably soon, QVC will inform you by letter that you no longer have purchasing privileges. Period. Ever again.

If that's cool with you (sounds like it might be), you're set. You won't have to take any action, QVC will do it for you.

Re: Why does it usually takes two-three weeks for delivery?

SurferWife — Wed, 13 Sep 2017 04:11:48 GMT

Yep. I ordered a Shark on 8/27 & received it on 9/11.

Re: Why does it usually takes two-three weeks for delivery?

Kachina624 — Wed, 13 Sep 2017 05:02:45 GMT

@SurferWife That's probably something Shark shipped, although it's sorry service.

Re: Why does it usually takes two-three weeks for delivery?

SarahW — Wed, 13 Sep 2017 05:29:53 GMT

@Kachina624 wrote:
@fuzzybunnyslippers You need to Read the boards. There are constant complaints about shipping. Yours isn't a unique problem. QVC is well aware of the issue and is trying to fix it.

Here's an idea. Why not let posters post their complaints without snarking at them? The more people who post that they are NOT PLEASED with waiting past the EDD of orders, perhaps QVC will pay attention and fix this complaint that "isn't unique."

Re: Why does it usually takes two-three weeks for delivery?

Moonchilde — Wed, 13 Sep 2017 06:20:26 GMT

@SarahW wrote:
@Kachina624 wrote:
@fuzzybunnyslippers You need to Read the boards. There are constant complaints about shipping. Yours isn't a unique problem. QVC is well aware of the issue and is trying to fix it.

Here's an idea. Why not let posters post their complaints without snarking at them? The more people who post that they are NOT PLEASED with waiting past the EDD of orders, perhaps QVC will pay attention and fix this complaint that "isn't unique."

Perhaps. Most probably, however, not.

Re: Why does it usually takes two-three weeks for delivery?

Kachina624 — Wed, 13 Sep 2017 07:15:32 GMT

Well @Sarah, I guess I just feel sorry for the moderators who can do absolutely nothing about slow shipping.

People address them as though they have crystal balls. Where is my order? They see the exact same tracking as we see. Anybody who really cared about the shipping situation ought to at least expend 5 minutes of their valuable time reading to see 1. If the problem is universal and 2. If something is being done to fix it.

Maybe we should get the name of the VP in charge of OPs and bombard him/her with emails, letters, phone calls.

However it appears the industry is undergoing changes in the shipping department so maybe it will balance the playing field and soon everyone will have super slow shipping. Amazon is now using Mail Innovations or whatever its called. Then everyone will be happy.

Re: Why does it usually takes two-three weeks for delivery?

SurferWife — Thu, 14 Sep 2017 02:53:50 GMT

@Kachina624 wrote:
@SurferWife That's probably something Shark shipped, although it's sorry service.

@Kachina624...Oh, I never thought of that. You're probably right.