https://community.qvc.com/t5/Suggestion-Box/QVC-chats-and-emails/m-p/613177#M3864 There should be a way for customers to get copies of chats and of emails sent to CS. With Amazon, when I communicate with a seller, Amazon or a vendor, I get an automatic copy of my email Wed, 26 Feb 2014 00:34:30 GMT Nikalette 2014-02-26T00:34:30Z https://community.qvc.com/t5/Suggestion-Box/QVC-chats-and-emails/m-p/613177#M3864 There should be a way for customers to get copies of chats and of emails sent to CS. With Amazon, when I communicate with a seller, Amazon or a vendor, I get an automatic copy of my email Wed, 26 Feb 2014 00:34:30 GMT https://community.qvc.com/t5/Suggestion-Box/QVC-chats-and-emails/m-p/613177#M3864 Nikalette 2014-02-26T00:34:30Z https://community.qvc.com/t5/Suggestion-Box/QVC-chats-and-emails/m-p/613181#M3865 <P>I used to always get replies back to my emails to (qvc) CS. I don't know about chat, today was my 1st time to "live chat" with CS. Not a great experience, (not surprised), I got a "generic" answer. Then when I said it was generic, I got a similar, but better answer.</P> Wed, 26 Feb 2014 03:06:11 GMT https://community.qvc.com/t5/Suggestion-Box/QVC-chats-and-emails/m-p/613181#M3865 TX-starlight 2014-02-26T03:06:11Z