topic Re: Board discussions in Suggestion Box

Board discussions

kbmb — Mon, 17 Feb 2014 17:00:01 GMT

It is so obvious that a lot of the posters are QVC employees. I feel these boards are designed for personal opinions from customers and on these boards QVC employees are rude to us, the customer who in turn help pay your salary. Instead of bashing us you need to take our suggestions and comments to the higher aboves. People forget who makes QVC successful.

Re: Board discussions

Krimpette — Mon, 17 Feb 2014 17:35:25 GMT

????

Re: Board discussions

stevieb — Mon, 17 Feb 2014 17:43:05 GMT

I've certainly wondered over the years if a few of them are plants... There are a couple who seem to think the Q can do no wrong and never, ever miss an opportunity to say so. Perhaps they're real people who simply feel as they do, but I've often thought maybe some of them are somehow on the payroll.

Re: Board discussions

kbmb — Mon, 17 Feb 2014 18:04:49 GMT

You are so soright.. Got some info before the post. QVC must really think there are some dumb people out there.

Re: Board discussions

KYToby — Mon, 17 Feb 2014 18:44:43 GMT

While I agree there are dumb people out there, claiming that QVC has "plants" on the boards who are employees is equally dumb. Because some people do not like the responses they get or because other posters disagree with them, the opposing poster is all of a sudden an employee.

Re: Board discussions

debic — Mon, 17 Feb 2014 19:36:49 GMT

As much as people whine and complain about everything I'm surprised they let us have a board at all.

This board is a free service and no I don't work for QVC.

Oh look I think someone's following you....

Get the tinfoil hats out...

Re: Board discussions

Pook — Mon, 17 Feb 2014 20:33:22 GMT

Yes there actually are positive people out here who hate all the dumb bashing posts and who have had nothing but good experiences shopping here or have privately settled any problems with CS satisfactorily by being polite and nice. There is absolutely no need for all the hateful posts and it just makes the poster look rather stupid- except to the others just like them who band together.

And yes there are many things I don't like but feel no need to run and post such drival since it serves no real purpose. Can't imagine that anyone would be so bothered by products they aren't purchasing, hosts they don't like (but continue to watch)- especially the ones who profess that they don't even shop at QVC. GEE - maybe they are plants from competing companies and on their payrolls!!! - especially the ones who have mostly negative hateful posts.

Re: Board discussions

kbmb — Mon, 17 Feb 2014 21:45:24 GMT

Yep

Re: Board discussions

Pook — Mon, 17 Feb 2014 22:08:21 GMT

What a ridiculous post this is!! Common sense would tell anyone that if QVC were paying people to post they would better utilize these people to monitor the boards and remove all the hate posts and make these boards a place where real QVC customers could go to post about products and interact without all the hating.

Re: Board discussions

kbmb — Mon, 17 Feb 2014 22:32:35 GMT

Pook, practice what u preach.

Re: Board discussions

Spurt — Mon, 17 Feb 2014 22:34:23 GMT

On 2/17/2014 BonnieBelle said:
There's one now, LOL!

....LOL Bonniebelle....

Re: Board discussions

Spurt — Mon, 17 Feb 2014 22:44:40 GMT

On 2/17/2014 kbmb said: Pook, practice what u preach.

kbmb....

There are some posters that dont want any criticism of QVC at all even if it is constructive, and as QVC customers we have the right to give our feedback on the company. This is the SUGGESTION BOX afterall, and if QVC did not want feedback they would not have put this topic on the Forums.

What they need to do is contact QVC and have them clean up the Q WE LOVE topic so they will have a place where they can just rave about how great and perfect QVC is and how much they love all the hosts and everything about QVC and think nothing but nice, positive thoughts and knock themselves out!

Re: Board discussions

retired5 — Mon, 17 Feb 2014 22:45:21 GMT

I know ....lets have two boards....one for only Nice people and one for Mean people...then the perfect ones would only have to read the Nice board and ignore the Mean board. Then their day would be all sunshine and flowers...and they would then not be able to admonish people who have a right to a negative opinion.

Re: Board discussions

kbmb — Tue, 18 Feb 2014 00:27:08 GMT

Thank you spurt. That was well said. Some of these people can't deal with the truth.

Re: Board discussions

shorelady — Tue, 18 Feb 2014 01:01:29 GMT

If a poster has posted nothing but negative comments and insults during her entire posting history (aimed at the hosts), why is the poster still watching QVC if it sets her off so much? It just boggles the mind that some can put so much time, effort and energy into a message board.

Which posters are QVC employees, employees from other shopping networks and which are aliens from another planet? Since the OP "got some info before the post", she must have reliable knowledge no one else is privy to. Please enlighten us so we can be aware of those posters.

Re: Board discussions

wildcat fan — Tue, 18 Feb 2014 04:59:32 GMT

QVC obviously has people posting here. What gets me is that they are very selective about when they post. There was a comment in Suggestion Box or Q Did What--can't remember which one--and a QVC customer service rep logged on to address it. Why pick that post to respond in when there are so many others here that warrant a response as well?

I really don't like the way the companies & QVC are using YouTube bloggers here as plants to drum up support for products. I don't mind it when a person from a company (like the guy from Bose) comes here to the Community to address concerns, and I actually welcome that, but I think it crosses the line when QVC's minions are here to drum up sales and positive publicity.

Re: Board discussions

debic — Tue, 18 Feb 2014 17:01:56 GMT

On 2/17/2014 retired5 said:
I know ....lets have two boards....one for only Nice people and one for Mean people...then the perfect ones would only have to read the Nice board and ignore the Mean board. Then their day would be all sunshine and flowers...and they would then not be able to admonish people who have a right to a negative opinion.

But would there be anyone on the nice one? LOL Any board I've ever been on the fighting threads are always much longer than the others.

Re: Board discussions

debic — Tue, 18 Feb 2014 17:06:57 GMT

On 2/17/2014 wildcat fan said:
QVC obviously has people posting here. What gets me is that they are very selective about when they post. There was a comment in Suggestion Box or Q Did What--can't remember which one--and a QVC customer service rep logged on to address it. Why pick that post to respond in when there are so many others here that warrant a response as well?

I really don't like the way the companies & QVC are using YouTube bloggers here as plants to drum up support for products. I don't mind it when a person from a company (like the guy from Bose) comes here to the Community to address concerns, and I actually welcome that, but I think it crosses the line when QVC's minions are here to drum up sales and positive publicity.

I don't know that, but it wouldn't surprise me at all. After moderating on a large board for almost 10 years and seeing how badly 'businesses' behave nothing shocks me. We call those people 'shills' and if we find them they get banned as well as the company gets censored. LOL, I imagine that wouldn't happen here.

I like a lot of Q's stuff, but that doesn't make me a shill. I'm more questioning of one post wonders (for or against) myself.

Re: Board discussions

dooBdoo — Tue, 18 Feb 2014 21:42:41 GMT

On 2/18/2014 debc said:
On 2/17/2014 wildcat fan said:
QVC obviously has people posting here. What gets me is that they are very selective about when they post. There was a comment in Suggestion Box or Q Did What--can't remember which one--and a QVC customer service rep logged on to address it. Why pick that post to respond in when there are so many others here that warrant a response as well?

I really don't like the way the companies & QVC are using YouTube bloggers here as plants to drum up support for products. I don't mind it when a person from a company (like the guy from Bose) comes here to the Community to address concerns, and I actually welcome that, but I think it crosses the line when QVC's minions are here to drum up sales and positive publicity.

I don't know that, but it wouldn't surprise me at all. After moderating on a large board for almost 10 years and seeing how badly 'businesses' behave nothing shocks me. We call those people 'shills' and if we find them they get banned as well as the company gets censored. LOL, I imagine that wouldn't happen here.

I like a lot of Q's stuff, but that doesn't make me a shill. I'm more questioning of one post wonders (for or against) myself.

I'm convinced there are shills posting on the forums, people compensated one way or another to offer enthusiastic promotion for certain products or product lines. And some compensated to post negative reviews, too. From reading threads over time, I believe not all are compensated by QVC. Some promote lines which aren't sold by the Q, or they come here to recount horror stories about QVC products. Many of them do so a bit more subtly so their posts aren't removed and their accounts aren't quickly banned.

It's effective. It's easy to read a rave review of a product and want to try it, even when the review is by an anonymous poster on a chat board. In the same way, an anecdote about a terrible experience often causes us to change our minds about a purchase. This is happening everywhere, with reviews of mobile apps in the App Store, or hotels and resorts on travel sites, or apartment complexes, or even your local physicians -- any product or service you might look up on the Internet before purchasing or patronizing.

I've read a number of articles about this growing problem. Companies and consumer protection agencies are trying to combat it, but it's a complex issue.

Re: Board discussions

debic — Wed, 19 Feb 2014 14:27:50 GMT

On 2/18/2014 dooBdoo said:

I'm convinced there are shills posting on the forums, people compensated one way or another to offer enthusiastic promotion for certain products or product lines. And some compensated to post negative reviews, too. From reading threads over time, I believe not all are compensated by QVC. Some promote lines which aren't sold by the Q, or they come here to recount horror stories about QVC products. Many of them do so a bit more subtly so their posts aren't removed and their accounts aren't quickly banned.

It's effective. It's easy to read a rave review of a product and want to try it, even when the review is by an anonymous poster on a chat board. In the same way, an anecdote about a terrible experience often causes us to change our minds about a purchase. This is happening everywhere, with reviews of mobile apps in the App Store, or hotels and resorts on travel sites, or apartment complexes, or even your local physicians -- any product or service you might look up on the Internet before purchasing or patronizing.

I've read a number of articles about this growing problem. Companies and consumer protection agencies are trying to combat it, but it's a complex issue.

There's even articles about famous authors that admit they have 'friends' leave good reviews. Leaving bad reviews of your competition is also a problem on my board.

LOL, I remember how shocked I was about all this so many years ago. Ethics are low for some apparently. Of course there are a lot of over enthused buyers also.

While I'm a temptations fan I rarely will even open any of the threads anymore. We could just copy and paste one argument into almost every complaint or gushing of how great it is. I post 90% in the food forum as that's where my interest is. I hit and miss this one and TSV forum.

I post a lot in support of their rules as mostly I get a lot of complaints of how lousy our rules are, I should do this I should do that. Go find someplace else to be happy. It's the same everywhere, some people complain about everything. I don't even know who most of the people they're complaining about are.