topic Re: Web Site on Edge and Chrome is difficult to use now in Suggestion Box

Web Site on Edge and Chrome is difficult to use now

Chicago Mother — Thu, 29 Jun 2017 13:56:26 GMT

In both Edge and Chrome browsers: I can't select an item color and see the graphic on the same page using a standard monitor? I have to scroll up/down - it's already starting to adversely affect my desire to shop the web site. Also, on the TSV preview of the fitbit, you can't read the full title. Looks like the fitbit without heart monitoring because of it. This design simply has too much whilte space.

Re: Web Site on Edge and Chrome is difficult to use now

Chicago Mother — Thu, 29 Jun 2017 14:02:28 GMT

And, when choosing colors, the name pops up on the left, sliding all the color swatches over bouncing the page around. I'm just trying to see some colors on a Susan Graver shirt, and I'm about ready to give up completely.

Re: Web Site on Edge and Chrome is difficult to use now

Anonymous — Thu, 29 Jun 2017 14:17:31 GMT

I am so sorry @Chicago Mother that you are having difficulty. We are not experiences any issues at this time. Please try clearing your cookies and reboot. If you still have issues please try using Interntet Explorer.

Re: Web Site on Edge and Chrome is difficult to use now

SuzyO — Thu, 29 Jun 2017 16:24:42 GMT

I use Chrome and I can see the item when I click on the color in the same window without scrolling. Sounds like your resolution is too low on your computer, if you're using a computer. Try changing resolution to make things on the screen smaller which is a display settting on your comuter rather than a Chrome setting. On a Windows computer, it's under Display, Resolution. Hope that helps.

Re: Web Site on Edge and Chrome is difficult to use now

Chicago Mother — Thu, 13 Jul 2017 16:58:00 GMT

It's automatically loading the mobile version whenever I look at an item. Chrome is the browser recommended in your own technical questions area.

Internet Explorer is an old version that has been replaced by the Edge Browser.

Re: Web Site on Edge and Chrome is difficult to use now

sunshine45 — Thu, 13 Jul 2017 17:11:53 GMT

i use firefox mostly on my laptop, but just checked out qvc via the edge browser and am not having any issues.

Re: Web Site on Edge and Chrome is difficult to use now

Lila4Now — Fri, 14 Jul 2017 04:52:38 GMT

I've found 99% of the time when a web site tells you to clear your cookies, they just don't know what the problem is. The truth is, if you wait long enough others have the same issues, and the site is forced to fix the problem. QVC is having so many issues now, they just can't keep up with them using the inept IT department they have.