topic Re: Gotta do better than this in Suggestion Box

Gotta do better than this

Sherry Pye — Wed, 21 Jun 2017 12:44:09 GMT

Why does it take so long for orders to be shipped? Items are "in process" for days before they head to the customer. This gives me plenty of time to think about and possibly find a better price elsewhere, or cancel. Lousy job, QVC.

Re: Gotta do better than this

amychuck — Wed, 21 Jun 2017 12:51:40 GMT

I couldn't agree more!

Re: Gotta do better than this

SharkE — Wed, 21 Jun 2017 13:10:54 GMT

True, count on 3 days in processing as the least amount of time, then, figure in sitting in one spot for another couple mine sits in Harrisburg, N J think it is for days at a time till somebody kicks it out the door to begin it's journey.

Then if it goes by UPS takes them 2-3 days to get it close to Tx. then,it's switched over to USPS takes another couple of days to get their act going.

so, figure on 2 wks to receive something, also, figure in all of America's Monday holidays at least 1-2 a month.

Re: Gotta do better than this

LindaSal — Wed, 21 Jun 2017 13:16:17 GMT

How about the fact that everytime I order a Quacker item it seems to ship half way around the country before it gets to me!! I usually check the tracking and for example yesterday it said my item was in NJ, now today there "is no tracking info available".

Give me a break, nonsense!!

Re: Gotta do better than this

magicmoodz — Wed, 21 Jun 2017 13:18:54 GMT

Not to worry. Amazon will probably purchase QVC and your orders will be delivered via drone in two hours. 😊

Re: Gotta do better than this

SharkE — Wed, 21 Jun 2017 13:25:59 GMT

ROFL

Re: Gotta do better than this

SharkE — Wed, 21 Jun 2017 13:29:43 GMT

Really and truly I think if somebody bought out the Q that would whip it into shape they would be a force to be reckoned with.

They need to appeal to the folks who don't have cable either.

My sister doesn't have cable, satellite, etc. and she always feels 'less then' when I tell her I got this or that at QVC. Out of her range of possibility.

I'd appeal to a wider range of folks. Speed up the ordering process just as a beginning. We need Warren Buffet to get up in there. LOL One other man whom I can't mention too. LOL

Re: Gotta do better than this

MalteseMomma — Wed, 21 Jun 2017 15:12:54 GMT

I ordered an item late yesterday and today I find I already have it.

So early this AM I try to cancel it. I cannot! It is ,"in the process"............

OH YEAH,I BET IT IS!!!!..........not!

It will now stay ,"in the process" for over a week ,showing ,"Billing info received" or whatever they say!

and I will not get the item untill June 30 or maybe July!

Re: Gotta do better than this

duffy2 — Wed, 21 Jun 2017 15:15:22 GMT

i oredered the freshsaver foodsaver that was om ITKWD on sunday and it was just delievered today wendsday by UPS.however the disposal guards that were also on the same show are still in process.the Q must have many places they ship from or the companies that sell these products do the shipping from their warehouses

Re: Gotta do better than this

Sueliz — Wed, 21 Jun 2017 17:52:16 GMT

@MalteseMomma wrote:
I ordered an item late yesterday and today I find I already have it.

So early this AM I try to cancel it. I cannot! It is ,"in the process"............

OH YEAH,I BET IT IS!!!!..........not!

It will now stay ,"in the process" for over a week ,showing ,"Billing info received" or whatever they say!

and I will not get the item untill June 30 or maybe July!

@MalteseMomma I ordered something on Sunday and cancelled it early Monday morning. It said it ships direct from the vendor and was already being processed but to check back to see if the vendor was able to cancel it. I looked today and thankfully it was indeed cancelled. I agree with you, over the last few months orders sat "in process" for 5 to 7 days and weren't delivered for at least 10 to 14 days. I used to get my orders within 3 or 4 days max.

Re: Gotta do better than this

MalteseMomma — Wed, 21 Jun 2017 21:36:31 GMT

@Sueliz

I just checked and it says "shipped".........wow..lol that was fast.....lol but I checked

tracking and it says," sent notice to mail invotations for pick up."

I do not think QVC knows people use e-mail or instant messaging now for quick info shareing. They have pleanty of time to cancel a product. They act like there is no way to contact anyone.

Re: Gotta do better than this

DJs mom — Thu, 22 Jun 2017 14:32:53 GMT

@SharkE, this is OT but I was wondering how those insulated coolers you purchased are working out? Do they keep items cold as advertised? I am interested in purchasing for items I get from the grocery store. I won't have to rush home in this heat.

Re: Gotta do better than this

SharkE — Thu, 22 Jun 2017 15:37:18 GMT

@DJs mom wrote:
@SharkE, this is OT but I was wondering how those insulated coolers you purchased are working out? Do they keep items cold as advertised? I am interested in purchasing for items I get from the grocery store. I won't have to rush home in this heat.

Well, not worth a ****. I was real disappointed. We put a freezie pop you know one of those sippy frozen juice tube things in it put the cooler out in the car in the driveway. Checked on it in a half hr. it was melted all to h***.

Hubbo said he knew it wasn't gonna keep nothing frozen because it was real lightwgt and styofoam like and you could see light at the corner. I had to satisfy myself so got one, but, it's back to the cooler and freeze packs for me sorry to say. I might buy a Yenti cooler one of these days when I get some money I don't need LOL They're being advertised now 25% off. @DJs mom

Re: Gotta do better than this

DJs mom — Thu, 22 Jun 2017 15:46:48 GMT

@SharkE wrote:
@DJs mom wrote:
@SharkE, this is OT but I was wondering how those insulated coolers you purchased are working out? Do they keep items cold as advertised? I am interested in purchasing for items I get from the grocery store. I won't have to rush home in this heat.
Well, not worth a ****. I was real disappointed. We put a freezie pop you know one of those sippy frozen juice tube things in it put the cooler out in the car in the driveway. Checked on it in a half hr. it was melted all to h***.

Hubbo said he knew it wasn't gonna keep nothing frozen because it was real lightwgt and styofoam like and you could see light at the corner. I had to satisfy myself so got one, but, it's back to the cooler and freeze packs for me sorry to say. I might buy a Yenti cooler one of these days when I get some money I don't need LOL They're being advertised now 25% off. @DJs mom

@SharkE, thanks for your review. I really appreciate it. Just wondering when you put the freeze pop in (I have a 9yr old son who lives on freeze pops in the summer, so my freezer stays stocked with them) was the cooler full or did you ball up plastic bags and place in the cooler? I'm asking b/c I heard the vendor say if you don't fill the cooler up to use balled up bags or something so there is no space. I'm guessing this is what makes them stay cool, maybe no air pockets??

Re: Gotta do better than this

SharkE — Thu, 22 Jun 2017 19:24:47 GMT

When I watched I didn't hear her say that LOL

I thought the whole idea was just throw something in there and didn't have to do anything.

Think I'll go back and watch the video maybe I didn't have the sense to do what you were suppose to do. LOL

she acted like no freezy packs, etc. I'll watch it again . Hubbo ordered me some cold freezer pads from some magazine and now we're gonna try putting one on the bottom and then cover up the items with more cold pads

@DJs mom

Re: Gotta do better than this

SharkE — Thu, 22 Jun 2017 19:25:57 GMT

I just threw in the pop by itself and left I had my ice cream maker going in the house and wanted to get out of the heat. ROFL

Re: Gotta do better than this

DJs mom — Thu, 22 Jun 2017 19:32:11 GMT

@SharkE, I've seen a couple of presentations of this and she didn't say it in all of them. I think only when the host (may have been David, but could be wrong) asked if you had to fill the container up for it to keep cold and she said yes, if not stuff with bags or something. I remember this b/c they kept showing how it held so many sodas and waters, etc and I'm thinking, well I won't need it for that much, just maybe ice cream and other small things when I'm coming from the store. Since you have them, give this a shot before returning. If this doesn't work, then you are correct its not as advertised.

Re: Gotta do better than this

SharkE — Thu, 22 Jun 2017 20:47:55 GMT

The first one I got was damaged in shipping.

They paid to ship it back.

then when they sent me the new one, they sent 2 , this time.

One of the mods here said just keep it, so, I really have 2 XL's.

yeah, I can try that I guess.

@DJs mom

Re: Gotta do better than this

SharkE — Fri, 23 Jun 2017 13:16:11 GMT

husband told me this morning to blow it out my

said "you got took wait till I get the freezer mats and then you should be able to use 'em".

I'll report back LOL

Re: Gotta do better than this

Carmie — Fri, 23 Jun 2017 13:35:38 GMT

@SharkE As with all coolers, the more cold/ frozen things you have in there, the longer it will remain cold.

there is no way that a cool pop will last in a big space without melting. The air in the box is warm. One cool pop can't cool down a large space. If you had a big box of frozen cool pops and cold meat and some ice cream and things to fill up the box, all of the items would stay cold or frozen. The more cold/ frozen things you put in the box, the longer it will keep things cold.

Now if that cooler box was almost the size of that one cool pop, it would remain frozen for a while.