topic Re: PLEASE FIX THIS WEBSITE in Suggestion Box

PLEASE FIX THIS WEBSITE

qvcaddition — Tue, 21 Mar 2017 15:34:17 GMT

I have emailed CS to pass it to the powers to be and it gets worst. The mods on here have more power. In order to reply on the forum, you sign in and it takes you to your order status. Then you scroll down to forums and with luck get back to the thread or post to reply. That is after the page jumps for awhile and you get a different thread than what you clicked on. I finally give up sometime. I thought it was my kindle, but it also happens on my computer.

Re: PLEASE FIX THIS WEBSITE

millieshops — Tue, 21 Mar 2017 15:39:54 GMT

@qvcadditionI did get an answer to my email about the problem, but there were more steps to the fax than I am going to bother with.

The last step? If all else fails, call your cable provider as then it's something they are doing. No, no, no. There's not a chatroom around that's worth my calling them for help.

Besides, I doubt all of us who are having problems are on the same cable.

Could that be? I'm on Comcast here.

Re: PLEASE FIX THIS WEBSITE

hennypenny — Tue, 21 Mar 2017 15:48:29 GMT

Oh, come on now. This is insane!

I think this a deliberate ploy on the Q's part. No one could take this long to fix this problem.

Re: PLEASE FIX THIS WEBSITE

Carolm — Tue, 21 Mar 2017 15:56:42 GMT

I use Uverse as my internet provider. I don't have issues on my computer with the screen jumping, but I will check my tablet later. I do find it extremely annoying that when I sign in now, it takes me to my order summary page. That started a few days ago, and it seems to me that it shouldn't be difficult to figure out what happened on their end during that time frame to cause this change, and fix it!

Re: PLEASE FIX THIS WEBSITE

LTT1 — Tue, 21 Mar 2017 16:08:36 GMT

@hennypenny

I don't think this is an accidental problem at all.

Re: PLEASE FIX THIS WEBSITE

Silkeej — Tue, 21 Mar 2017 16:44:02 GMT

I'm having the same problem and I too have Comcast/Xfininity. When I sign in it takes me to my account summary page and then I have to try again to get into the community. I don't think this is a Comcast issue but a QVC issue that needs fixing.

Re: PLEASE FIX THIS WEBSITE

makena — Tue, 21 Mar 2017 16:49:10 GMT

@LTT1 wrote:
@hennypenny

I don't think this is an accidental problem at all.

Are you seriously saying QVC is purposely creating the issue????

Re: PLEASE FIX THIS WEBSITE

azgal — Tue, 21 Mar 2017 16:49:20 GMT

@millieshops wrote:
@qvcadditionI did get an answer to my email about the problem, but there were more steps to the fax than I am going to bother with.

The last step? If all else fails, call your cable provider as then it's something they are doing. No, no, no. There's not a chatroom around that's worth my calling them for help.

Besides, I doubt all of us who are having problems are on the same cable.

Could that be? I'm on Comcast here.

I have Century Link so it's not the provider's problem. It seems QVC has always been slow fixing their site problems.

Re: PLEASE FIX THIS WEBSITE

Tylerpoo — Tue, 21 Mar 2017 17:06:46 GMT

I have the same issues and I have DirectTV, so it is definitely a QVC issue.

Re: PLEASE FIX THIS WEBSITE

SeaMaiden — Tue, 21 Mar 2017 17:28:08 GMT

THEY DO NOT CARE. That is the reason the website stays broken.

Re: PLEASE FIX THIS WEBSITE

2blonde — Tue, 21 Mar 2017 17:43:46 GMT

I'm at work at a large college where we have a direct connection to the net (no cable provider needed). I also get the order history page when I sign in. It started for me last week.

Re: PLEASE FIX THIS WEBSITE

Day1128 — Tue, 21 Mar 2017 18:30:17 GMT

Same thing has been happening for days to me. I try to sign in to the forum and I am taken to my order status. This is not an internet provider issue. I live in Alaska and use GCI, which is an Alaska provider.

Re: PLEASE FIX THIS WEBSITE

insomniac2 — Tue, 21 Mar 2017 19:08:02 GMT

Makena, yes, we are saying that QVC is doing this on purpose.

Re: PLEASE FIX THIS WEBSITE

PurpleBunny — Tue, 21 Mar 2017 19:15:37 GMT

Took me an aggravatingly long-time to figure it out, but I finally figured out a two-step way to log-in. This should be an easy fix ... if it's an error. Which at this point, I doubt.

Re: PLEASE FIX THIS WEBSITE

makena — Tue, 21 Mar 2017 20:39:52 GMT

@insomniac2 wrote:
Makena, yes, we are saying that QVC is doing this on purpose.

I find that an odd accusation. What would be their reasonsing behind that?

Re: PLEASE FIX THIS WEBSITE

berta — Wed, 22 Mar 2017 23:21:51 GMT

Still can't find the hosts recipes! There has to be a better way! I give up.New website is not easy to figure out!

Re: PLEASE FIX THIS WEBSITE

Susan-QVC — Thu, 23 Mar 2017 00:53:57 GMT

This post has been removed by QVC unkind

Re: PLEASE FIX THIS WEBSITE

x Hedge — Thu, 23 Mar 2017 00:55:07 GMT

@makena wrote:
@insomniac2 wrote:
Makena, yes, we are saying that QVC is doing this on purpose.
I find that an odd accusation. What would be their reasonsing behind that?

@makena

At first my reaction was "meh ~ a new glitch".

But the way some people are responding is outright laughable.

That includes the ludicrous assertion that QVC is doing this on purpose (Huh?), and the defiant, foot stomping,

"fix it or else!, because I say so"

tantrum on a similar thread.

Re: PLEASE FIX THIS WEBSITE

dooBdoo — Thu, 23 Mar 2017 01:47:28 GMT

I simply do not believe this mess was created on purpose, or that there's nefarious intent. I do think this website has been substandard for years and this problem highlights a couple of security problems I described on several other threads. That, alone, is enough reason to take this seriously. Demanding a fix is probably a fruitless approach, though, since we've learned that the technical problems can last for days... weeks... months... and being upset is a waste of our energy. Even so, I believe it helps to continue reporting and asking about it so the Q Social Team can follow up with all the threads/posts as illustrations of the embarrassingly glitchy website. Based on their comments, they're on this merry-go-round of login redirection, too, and I doubt they think it's a joy ride.😉

Re: PLEASE FIX THIS WEBSITE

insomniac2 — Thu, 23 Mar 2017 01:40:17 GMT

Maybe QVC is doing this to stop us from spending so much money. When I see that I gave in and purchased the Lisa Rinna capris (I do not like the woman, but the pants appealed to me), I realize how weak I am when it comes to shopping.

However, I can say I haven't ordered anything since, and I intend to keep it that way for the next few months. So being as this page will be appearing several times a day, I'll stay reminded of my pledge.