https://community.qvc.com/t5/Suggestion-Box/PEOPLE-FIRST-ALWAYS/m-p/420497#M3158 <P>I love QVC and have been a customer for many years. In fact, at this very moment I am enjoying the cozy warm heat from my Duraflame I purchased a couple of years ago. <SPAN style="text-decoration: underline;"><EM><STRONG>AS OF TODAY I AM NO LONGER A QVC CUSTOMER!</STRONG></EM></SPAN> In fact I will be returning all of my recent purchases. I unexpectedly encountered a short term financial hardship. I called QVC and asked if they would postpone my easy pay payments (there are 2 totaling around $54) for 2 weeks. I spoke with Marie who emailed the corporate office and said they would/should email me back with a confirmation of some kind. I had not received any response as it got closer to one of my payments coming due. I called customer service and spoke with Maxine or Lisa who immediately informed me that they do not change the due dates on easy payments ever. I told her that I was not told that previously. This actually hurts my heart.</P> <P><SPAN style="text-decoration: underline;"><EM><STRONG>THE GREAT NEWS IS ....HSN DID WORK WITH ME! </STRONG></EM></SPAN> They believe in my motto: <STRONG>PEOPLE FIRST!</STRONG><IMG src="http://community.qvc.com/DesktopModules/ExactTarget/Controls/TextEditor/jscripts/tiny_mce/plugins/emotions/img/thumbup.gif" alt="{#emotions_dlg.thumbup}" /></P> <P><STRONG>This is a wonderful suggestion and kind human gesture for QVC to implement.</STRONG></P> <P>Judi H</P> Sat, 04 Jan 2014 22:26:38 GMT djcj 2014-01-04T22:26:38Z https://community.qvc.com/t5/Suggestion-Box/PEOPLE-FIRST-ALWAYS/m-p/420497#M3158 <P>I love QVC and have been a customer for many years. In fact, at this very moment I am enjoying the cozy warm heat from my Duraflame I purchased a couple of years ago. <SPAN style="text-decoration: underline;"><EM><STRONG>AS OF TODAY I AM NO LONGER A QVC CUSTOMER!</STRONG></EM></SPAN> In fact I will be returning all of my recent purchases. I unexpectedly encountered a short term financial hardship. I called QVC and asked if they would postpone my easy pay payments (there are 2 totaling around $54) for 2 weeks. I spoke with Marie who emailed the corporate office and said they would/should email me back with a confirmation of some kind. I had not received any response as it got closer to one of my payments coming due. I called customer service and spoke with Maxine or Lisa who immediately informed me that they do not change the due dates on easy payments ever. I told her that I was not told that previously. This actually hurts my heart.</P> <P><SPAN style="text-decoration: underline;"><EM><STRONG>THE GREAT NEWS IS ....HSN DID WORK WITH ME! </STRONG></EM></SPAN> They believe in my motto: <STRONG>PEOPLE FIRST!</STRONG><IMG src="http://community.qvc.com/DesktopModules/ExactTarget/Controls/TextEditor/jscripts/tiny_mce/plugins/emotions/img/thumbup.gif" alt="{#emotions_dlg.thumbup}" /></P> <P><STRONG>This is a wonderful suggestion and kind human gesture for QVC to implement.</STRONG></P> <P>Judi H</P> Sat, 04 Jan 2014 22:26:38 GMT https://community.qvc.com/t5/Suggestion-Box/PEOPLE-FIRST-ALWAYS/m-p/420497#M3158 djcj 2014-01-04T22:26:38Z https://community.qvc.com/t5/Suggestion-Box/PEOPLE-FIRST-ALWAYS/m-p/420502#M3159 <P>all righty, then.</P> Sun, 05 Jan 2014 17:41:58 GMT https://community.qvc.com/t5/Suggestion-Box/PEOPLE-FIRST-ALWAYS/m-p/420502#M3159 MrsLorraine 2014-01-05T17:41:58Z