topic Re: Is the Color Change Function Coming Back? in Suggestion Box

Is the Color Change Function Coming Back?

rrpell — Wed, 04 May 2016 14:24:41 GMT

I just noticed I was able to view all the color options on the model by "clicking" through the colors. (I was checking out an IM dress.) Is this coming back? It is such a simple thing but I really missed it. I hope it stays!

Re: Is the Color Change Function Coming Back?

Kachina624 — Wed, 04 May 2016 23:32:15 GMT

I didn't know it went away. I've always been able to view the various color choices. Must be your browser or computer.

Re: Is the Color Change Function Coming Back?

rrpell — Thu, 05 May 2016 00:39:38 GMT

@Kachina624 wrote:
I didn't know it went away. I've always been able to view the various color choices. Must be your browser or computer.

@Kachina624 That is interesting. Lately, I've been using my IPad but I do not use QVC's mobile app. I like the regular QVC.com website. I wonder if that causes the issue. Thanks for letting me know!

Re: Is the Color Change Function Coming Back?

MaggieMack — Thu, 05 May 2016 01:01:04 GMT

@rrpell, I use my iPad all the time through the regular website, not the app, and haven't experienced the problem you're having. Have you rebooted?

Re: Is the Color Change Function Coming Back?

Kachina624 — Thu, 05 May 2016 02:41:07 GMT

@rrpell I never use the QVC app either.

Re: Is the Color Change Function Coming Back?

Drythe — Thu, 05 May 2016 20:36:48 GMT

I don't use my air pad, or the app. Just my desk top.

I have lost the ability to change color selections. So, unless there is a video - meh.

Re: Is the Color Change Function Coming Back?

rrpell — Thu, 05 May 2016 21:47:00 GMT

@MaggieMack

Thank you for the suggestion to reboot. The good news is because of this, I managed to do something I've been wanting to do for a long time, use an external back up for all my photos and remove them from my iPad. That made me happy. The bad news is the color change function (still) doesn't work.

However, it does work on the QVC app.

I don't suppose QVC has a tech help line?

Re: Is the Color Change Function Coming Back?

rrpell — Thu, 05 May 2016 21:54:16 GMT

@Drythe wrote:
I don't use my air pad, or the app. Just my desk top.

I have lost the ability to change color selections. So, unless there is a video - meh.

Hi @Drythe

I know, it does lose something without the colors.

Watching the White Sox tonight? Last game of the series! I'm a Red Sox fan. See you over in talking baseball😊

Re: Is the Color Change Function Coming Back?

Drythe — Sat, 07 May 2016 00:20:05 GMT

@rrpell

I was off line last night and missed it. Chi Sox Never on TV here.

Congratulations to the R Sox.

Re: Is the Color Change Function Coming Back?

athenian — Sat, 07 May 2016 20:03:23 GMT

On my Ipad I have to click first on the color that is showing until its name appears, then I can click through the colors as usual.