topic .... in Suggestion Box

Dooney Decriptions Need to Be Fixed--Not Leather

Shawnie — Fri, 22 Apr 2016 00:59:43 GMT

@Beth-QVC At least two of the new Dooney and Bourke bags in the Elsie Collection incorrectly state that the Body/Trim is leather when actually the trim is leather and the body is coated cotton. Here is an example. Can you forward to the correct person to get them corrected.

Re: Dooney Decriptions Need to Be Fixed--Not Leather

Beth-QVC — Fri, 22 Apr 2016 01:01:29 GMT

@Shawnie

Thank you for forwarding this to us so we can get it corrected!!

Beth QVC

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debic — Fri, 22 Apr 2016 13:08:22 GMT

It says body trim is 100% leather. That's the handles, which are leather.

Re: ....

CaryH — Fri, 22 Apr 2016 13:34:36 GMT

@debic wrote:
It says body trim is 100% leather. That's the handles, which are leather.

But it should say "Body - Coated Cotton / Trim - Leather"

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debic — Fri, 22 Apr 2016 13:45:15 GMT

@CaryH wrote:
@debic wrote:
It says body trim is 100% leather. That's the handles, which are leather.
But it should say "Body - Coated Cotton / Trim - Leather"

I agree there, but it's not mislabled, just part of it is omitted.

Re: ....

ChynnaBlue — Fri, 22 Apr 2016 13:52:54 GMT

@debic wrote:
It says body trim is 100% leather. That's the handles, which are leather.

In the picture it shows it as "body/trim" which can mean either body OR trim or body AND/OR trim. It could be misleading to some and a simple change to specifically call out that the body as cotton canvas and the trim is leather would prevent people from feeling mislead and angry about a purchase.

Re: ....

Shawnie — Fri, 22 Apr 2016 18:48:41 GMT

They fixed it! HAHA! Look now.