topic Re: .... in Suggestion Box

This should NOT happen.....

Q4u — Tue, 26 Jan 2016 21:32:57 GMT

I ordered the OTO, the Sonic Mia in the Floral this morning early in the day! I got one way before the Floral sold out and there were quite a few left. I was jazzed at the print because I just didn't like the prints that came before this one....

I just went and checked my Orders and guess what? The Mia is now on Advance Order. It wasn't on Advance Order when I ordered it.... but now it is! Made me angry enough to cancel my order because I don't like Advance Orders and I don't like Waitlist.... I don't order items if I have to use either of those....

This should not have happened and it's happened to me before, and I know I've read here that it's happened to others as well. If you catch an item prior to it selling out.... that item should be "locked in" as sold for the person who ordered it.....

Re: This should NOT happen.....

DiAnne — Tue, 26 Jan 2016 21:43:02 GMT

I don't mind advance order but I don't do wait list because I don't want someones return. They should have made you aware before you ordered that it was an advance order.

Re: This should NOT happen.....

SeaMaiden — Tue, 26 Jan 2016 21:47:27 GMT

@Q4u I notice that most of the shopping channels oversell and put you on advanced order without telling the consumer in advance. It us wrong and a poor reflection on how they do business.

Re: This should NOT happen.....

Q4u — Tue, 26 Jan 2016 21:53:11 GMT

But it hadn't gone to advance order ~at all~.... they were still telling us that there were xxx amount left in the floral when I ordered it!! When I ordered it they were still telling us that there were plenty BUT they were popular. That's what's made me so angry. It WASN'T sold out, not even close yet.....

Re: This should NOT happen.....

skuggles — Tue, 26 Jan 2016 22:35:34 GMT

I find these things generally turn out to be a blessing in disguise. At least that is how I choose to look at them.

Re: This should NOT happen.....

KingstonsMom — Tue, 26 Jan 2016 22:51:54 GMT

Was it a pay by check order by any chance? I've read a lot of these reports lately from customers who order with check as their payment method.

Re: This should NOT happen.....

Krimpette — Tue, 26 Jan 2016 23:21:31 GMT

Sometimes advance orders means only a couple of days. What kind of delivery are they promising?

Re: This should NOT happen.....

Venezia — Tue, 26 Jan 2016 23:40:29 GMT

@Q4u - It's just showing as "in stock" right now, because I just looked at it (put it in my cart to check). But I have two Clarisonics already, so I can't justify ordering it just because I like the print.

I wouldn't have cancelled it just because it said "advance order". That might've just been some kind of glitch. I'd have waited to see if it went into process, if it was something I really wanted.

Re: This should NOT happen.....

Q4u — Wed, 27 Jan 2016 01:43:08 GMT

Just checked as you did and yes you're right, it's back in stock. Glitch I suppose but good grief. I have it in my cart and will think about it. Love the print and would like to have one so I'll probably bite again.....

Re: This should NOT happen.....

Q4u — Wed, 27 Jan 2016 01:44:06 GMT

@Krimpette wrote:
Sometimes advance orders means only a couple of days. What kind of delivery are they promising?

It showed no delivery date, which I thought was strange...

But now it's showing "in stock".....

Re: This should NOT happen.....

Q4u — Wed, 27 Jan 2016 01:46:59 GMT

@KingstonsMom wrote:
Was it a pay by check order by any chance? I've read a lot of these reports lately from customers who order with check as their payment method.

No I don't pay by checks (good catch btw if I did), I have a CC on file (against my better judgment ) LOL....

....

debic — Wed, 27 Jan 2016 11:57:30 GMT

Well that's a drag. I would have cancelled as well. The drone for Christmas has been the only issue I've ever had.

Re: ....

Q4u — Wed, 27 Jan 2016 16:11:39 GMT

Interesting.... yesterday evening I decided to go ahead and buy the Mia again, and it again went to Advance Order without any explanation or time frame. I cancelled that one as well. I'm done with that one.....