topic Re: QVC struggling in Suggestion Box

QVC struggling

MichiGal — Thu, 14 Jan 2016 15:49:34 GMT

What happened to the good old days of QVC where there were overwhelming amounts of vendors and you could go a week and not see a duplicate show except for the TSV? T-Fal, Stan Herman (BRING BACK CHENNILLE ROBES!!!), Imperial Gold, Yves Rocher, Diamonique, Beverly Hills Gold and Lee Sands just to name a few. And we didn't have to sit through multiple 1 hour blocks of just the TSV, it was presented several times a day but for only 15 minutes. New management or poor businessdecisions have made watching almost unbearable, it's like the show is just rolloing on a loop, the same products day in and day out. Laptops sold as "New" might in fact be new but beware as to the fact they are old technology and probaly part of the contract to get the up to date stuff they have to first move the back stuff. So sad, they really had a good thing in for themselves..

Re: QVC struggling

ChynnaBlue — Thu, 14 Jan 2016 16:01:05 GMT

@MichiGal wrote:
What happened to the good old days of QVC where there were overwhelming amounts of vendors and you could go a week and not see a duplicate show except for the TSV? T-Fal, Stan Herman (BRING BACK CHENNILLE ROBES!!!), Imperial Gold, Yves Rocher, Diamonique, Beverly Hills Gold and Lee Sands just to name a few. And we didn't have to sit through multiple 1 hour blocks of just the TSV, it was presented several times a day but for only 15 minutes. New management or poor businessdecisions have made watching almost unbearable, it's like the show is just rolloing on a loop, the same products day in and day out. Laptops sold as "New" might in fact be new but beware as to the fact they are old technology and probaly part of the contract to get the up to date stuff they have to first move the back stuff. So sad, they really had a good thing in for themselves..

QVC's financial reports indicate that QVC is seeing rising profits and is not struggling.

If you no longer enjoy watching, that's your struggle, not QVC's. No one is making you watch anything for an hour. Change the channel. If you want QVC to feel your struggle, stop watching and stop buying. If you're watching, they know and they count that as a positive. If you change the channel, they know that, too. Send your message.

Re: QVC struggling

KYToby — Thu, 14 Jan 2016 16:33:39 GMT

Posts such as these are annoying because they ignore the obvious -- the change in shopping habits.

Back during the "good old days," most people shopped at bric and mortar stores. There were some catalogs around, but there was no interent shopping. Amazon did not exist. QVC was abe to offer unique and exclusive items that were difficult, if not impossible, to find in other places.

Now, when one wishes to purchase an item, a quick internet search can provide dozens or hundreds of sources for an item that may have only been available in a single location. How many times have we seen peole post on these very forums about seeing an item on QVC but then going elsewhere to purchase?

In order to continue to be a profitable business (and that is what QVC is), its focus andd strategies have to change. Now, QVC must focus on items which provide higher profit margins. Additionally, to ensure that these items get maximum exposure, they promote them freqeuently as QVC broadcasts to millions of homes across multiple time zones with people tuning in at different times throughout the day.

QVC is a retailer. It exists to sell items. it is not here to entertain us. It is not here to alleviate our boredome. As another poster indicated, if one finds the proramming less than satisfying, simply change the channel.

Re: QVC struggling

Puppy Lips — Thu, 14 Jan 2016 17:05:45 GMT

Well to the OP's point -- QVC introduced me to a lot of products that I would not have otherwise known about, some still sold on QVC and some not. I miss the Polish Stoneware presentations. I have about a dozen or so pieces and I love them. I would have never bought Philosophy if it were not for QVC. Now I do compare prices between QVC and their own website before I buy. But for those of us who love to shop QVC, it does get boring to see the same stuff over and over again. And as stated, they are not here to entertain us, but when in the mood to shop and I see the same stuff -- either items I already have or stuff I already decided not to buy, it is a drag. And frankly, I would think it is a drag for the hosts as well.

Re: QVC struggling

Sylanne — Thu, 14 Jan 2016 17:50:14 GMT

@KYToby wrote:
Posts such as these are annoying because they ignore the obvious -- the change in shopping habits.

Back during the "good old days," most people shopped at bric and mortar stores. There were some catalogs around, but there was no interent shopping. Amazon did not exist. QVC was abe to offer unique and exclusive items that were difficult, if not impossible, to find in other places.

Now, when one wishes to purchase an item, a quick internet search can provide dozens or hundreds of sources for an item that may have only been available in a single location. How many times have we seen peole post on these very forums about seeing an item on QVC but then going elsewhere to purchase?

In order to continue to be a profitable business (and that is what QVC is), its focus andd strategies have to change. Now, QVC must focus on items which provide higher profit margins. Additionally, to ensure that these items get maximum exposure, they promote them freqeuently as QVC broadcasts to millions of homes across multiple time zones with people tuning in at different times throughout the day.

QVC is a retailer. It exists to sell items. it is not here to entertain us. It is not here to alleviate our boredome. As another poster indicated, if one finds the proramming less than satisfying, simply change the channel.

Could be that this is the reason QVC is now a Paid Advertizing infomercial channel selling air time to vendors.

Good for QVC if it works for them. As a former viewer & buyer, it doesn.t work for me.

Re: QVC struggling

corita — Thu, 14 Jan 2016 18:46:45 GMT

@Puppy Lips wrote:
Well to the OP's point -- QVC introduced me to a lot of products that I would not have otherwise known about, some still sold on QVC and some not. I miss the Polish Stoneware presentations. I have about a dozen or so pieces and I love them. I would have never bought Philosophy if it were not for QVC. Now I do compare prices between QVC and their own website before I buy. But for those of us who love to shop QVC, it does get boring to see the same stuff over and over again. And as stated, they are not here to entertain us, but when in the mood to shop and I see the same stuff -- either items I already have or stuff I already decided not to buy, it is a drag. And frankly, I would think it is a drag for the hosts as well.
----------------------------------
Frankly, I think watching some of the hosts is a drag! I used to leave the channel on for background noise. I would pop in front of the TV pretty often to see what was being presented.
Currently, I rarely watch the channel. There are several hosts that I don't watch -- just don't enjoy their presentations. I hate the one hour TSV/one product shows as well. The QVC channel is hardly ever showng on my TV anymore. If I do purchase and I still do...I usually look online and then purchase.

Re: QVC struggling

QVCkitty1 — Thu, 14 Jan 2016 19:59:32 GMT

@KYToby wrote:
Posts such as these are annoying because they ignore the obvious -- the change in shopping habits.

Back during the "good old days," most people shopped at bric and mortar stores. There were some catalogs around, but there was no interent shopping. Amazon did not exist. QVC was abe to offer unique and exclusive items that were difficult, if not impossible, to find in other places.

Now, when one wishes to purchase an item, a quick internet search can provide dozens or hundreds of sources for an item that may have only been available in a single location. How many times have we seen peole post on these very forums about seeing an item on QVC but then going elsewhere to purchase?

In order to continue to be a profitable business (and that is what QVC is), its focus andd strategies have to change. Now, QVC must focus on items which provide higher profit margins. Additionally, to ensure that these items get maximum exposure, they promote them freqeuently as QVC broadcasts to millions of homes across multiple time zones with people tuning in at different times throughout the day.

QVC is a retailer. It exists to sell items. it is not here to entertain us. It is not here to alleviate our boredome. As another poster indicated, if one finds the proramming less than satisfying, simply change the channel.

This sort of answer always reminds me of a football movie I saw where the owners remind theplayers that football is a business, until the player asks for more money, then they say but it's a game !! The fact that QVC is on television means that it is in part entertainment. And by the way, the customer is not always wrong !!!

Re: QVC struggling

AnotherView2 — Thu, 14 Jan 2016 22:04:41 GMT

Because QVC is definitely one giant infomercial on many of the products now AND many people are dropping their cable tv these days and going to streaming services, many people have stopped watching QVC on tv. Many people order from QVC on line if they shop there at all after comparing prices after doing a Google search. Personally, I'm not going to pay extra to shop at QVC just so they can afford a huge studio, production costs, and fees to the cable companies.

My own thought is that eventually, probably over the next 5 years, it won't be profitable to produce the shows at all anymore since most people will likely be buying mostly on line from QVC. If people don't watch live anymore, the cable companies won't want to carry the station in their lineup anymore, either. It would also be cheaper for QVC to downsize to only making a video per item they plan to demo/and have available on-line for purchase.

Re: QVC struggling

Sunshine Kate — Thu, 14 Jan 2016 22:09:35 GMT

@ChynnaBlue wrote:
@MichiGal wrote:
What happened to the good old days of QVC where there were overwhelming amounts of vendors and you could go a week and not see a duplicate show except for the TSV? T-Fal, Stan Herman (BRING BACK CHENNILLE ROBES!!!), Imperial Gold, Yves Rocher, Diamonique, Beverly Hills Gold and Lee Sands just to name a few. And we didn't have to sit through multiple 1 hour blocks of just the TSV, it was presented several times a day but for only 15 minutes. New management or poor businessdecisions have made watching almost unbearable, it's like the show is just rolloing on a loop, the same products day in and day out. Laptops sold as "New" might in fact be new but beware as to the fact they are old technology and probaly part of the contract to get the up to date stuff they have to first move the back stuff. So sad, they really had a good thing in for themselves..

QVC's financial reports indicate that QVC is seeing rising profits and is not struggling.

If you no longer enjoy watching, that's your struggle, not QVC's. No one is making you watch anything for an hour. Change the channel. If you want QVC to feel your struggle, stop watching and stop buying. If you're watching, they know and they count that as a positive. If you change the channel, they know that, too. Send your message.

QVC has no way of knowing how many viewers are just watching. It's unlike other TV programs.

Re: QVC struggling

TY — Thu, 14 Jan 2016 22:16:23 GMT

People's shopping habits have changed as well, no longer is it just Tv shopping. QVC livestreams on youtube and their app and so if the cable cutters decide to drop cable, they can still watch the Q if they want to. But who has the patience to watch a long presentation anymore? Not me.

I'm definitely using google to research items and if QVC just happens to be one of the hits, then I'll take note. I also watch the videoclips to see the scale of an item or get a better look at an item like a Dooney bag that I bought elsewhere.

Re: QVC struggling

Q4u — Thu, 14 Jan 2016 22:59:00 GMT

QVC is like any other company, they are trying to stay relevant in the shopping marketplace and are doing what works. When it starts to show signs of not working, they move on, drop vendors and products and try something else. It's just business and nothing personal. QVC is actually doing very well....

I much prefer the shows of the 50/50 tour. Loved all the vendors and innovative products (real inventors, not someone who merely buys the patents and then produces the item....). It was fun and I also had the TV on as background noise while I did my housework (and stopped and picked up the phone and bought a lot too!). I don't do that so much anymore.... but a lot of people do....

Re: QVC struggling

ChynnaBlue — Fri, 15 Jan 2016 21:57:35 GMT

@Sunshine Kate wrote:
@ChynnaBlue wrote:
@MichiGal wrote:
What happened to the good old days of QVC where there were overwhelming amounts of vendors and you could go a week and not see a duplicate show except for the TSV? T-Fal, Stan Herman (BRING BACK CHENNILLE ROBES!!!), Imperial Gold, Yves Rocher, Diamonique, Beverly Hills Gold and Lee Sands just to name a few. And we didn't have to sit through multiple 1 hour blocks of just the TSV, it was presented several times a day but for only 15 minutes. New management or poor businessdecisions have made watching almost unbearable, it's like the show is just rolloing on a loop, the same products day in and day out. Laptops sold as "New" might in fact be new but beware as to the fact they are old technology and probaly part of the contract to get the up to date stuff they have to first move the back stuff. So sad, they really had a good thing in for themselves..

QVC's financial reports indicate that QVC is seeing rising profits and is not struggling.

If you no longer enjoy watching, that's your struggle, not QVC's. No one is making you watch anything for an hour. Change the channel. If you want QVC to feel your struggle, stop watching and stop buying. If you're watching, they know and they count that as a positive. If you change the channel, they know that, too. Send your message.

QVC has no way of knowing how many viewers are just watching. It's unlike other TV programs.

I think you're right. I read several articles about all of the information QVC producers are looking at while they're telling the hosts and guests what to do, but I got the number confused. They can see the number of callers at any given moment, but not the number of viewers.

Re: QVC struggling

Moonchilde — Sat, 16 Jan 2016 01:09:37 GMT

@QVCkitty1 wrote:
@KYToby wrote:
Posts such as these are annoying because they ignore the obvious -- the change in shopping habits.

Back during the "good old days," most people shopped at bric and mortar stores. There were some catalogs around, but there was no interent shopping. Amazon did not exist. QVC was abe to offer unique and exclusive items that were difficult, if not impossible, to find in other places.

Now, when one wishes to purchase an item, a quick internet search can provide dozens or hundreds of sources for an item that may have only been available in a single location. How many times have we seen peole post on these very forums about seeing an item on QVC but then going elsewhere to purchase?

In order to continue to be a profitable business (and that is what QVC is), its focus andd strategies have to change. Now, QVC must focus on items which provide higher profit margins. Additionally, to ensure that these items get maximum exposure, they promote them freqeuently as QVC broadcasts to millions of homes across multiple time zones with people tuning in at different times throughout the day.

QVC is a retailer. It exists to sell items. it is not here to entertain us. It is not here to alleviate our boredome. As another poster indicated, if one finds the proramming less than satisfying, simply change the channel.
This sort of answer always reminds me of a football movie I saw where the owners remind theplayers that football is a business, until the player asks for more money, then they say but it's a game !! The fact that QVC is on television means that it is in part entertainment. And by the way, the customer is not always wrong !!!

The bottom line is that QVC is financially healthy, no matter how many people don't want that to be true or state that it's not true based on wishful thinking.

So it may not "work for" a segment of previous purchasers, but it's still working.

Re: QVC struggling

febe1 — Sat, 16 Jan 2016 19:31:28 GMT

@Moonchilde wrote:
@QVCkitty1 wrote:
@KYToby wrote:
Posts such as these are annoying because they ignore the obvious -- the change in shopping habits.

Back during the "good old days," most people shopped at bric and mortar stores. There were some catalogs around, but there was no interent shopping. Amazon did not exist. QVC was abe to offer unique and exclusive items that were difficult, if not impossible, to find in other places.

Now, when one wishes to purchase an item, a quick internet search can provide dozens or hundreds of sources for an item that may have only been available in a single location. How many times have we seen peole post on these very forums about seeing an item on QVC but then going elsewhere to purchase?

In order to continue to be a profitable business (and that is what QVC is), its focus andd strategies have to change. Now, QVC must focus on items which provide higher profit margins. Additionally, to ensure that these items get maximum exposure, they promote them freqeuently as QVC broadcasts to millions of homes across multiple time zones with people tuning in at different times throughout the day.

QVC is a retailer. It exists to sell items. it is not here to entertain us. It is not here to alleviate our boredome. As another poster indicated, if one finds the proramming less than satisfying, simply change the channel.
This sort of answer always reminds me of a football movie I saw where the owners remind theplayers that football is a business, until the player asks for more money, then they say but it's a game !! The fact that QVC is on television means that it is in part entertainment. And by the way, the customer is not always wrong !!!

The bottom line is that QVC is financially healthy, no matter how many people don't want that to be true or state that it's not true based on wishful thinking.

So it may not "work for" a segment of previous purchasers, but it's still working.

The Tampa Times wrote this November of last year. I don't think "relatively flat" is exactly "financially healthy." Both are struggling for new customers and depend on loyal customers. Loyal customers don't sound so happy to me.

"HSN's shares plummeted last week in response to the company's weak third-quarter earnings "report. QVC's growth was relatively flat.

"Clearly, our performance in the third quarter did not represent what we expect for the business," HSN CEO Mindy Grossman said on a call with analysts."

Re: QVC struggling

shop5 — Thu, 11 Oct 2018 07:07:16 GMT

My observation is that the prices are rising on apparel esp. Graver line. More $69 and higher. Mackie brings less new designs. Marc Bower disappeared, Geo. Simonton, too. The veteran hosts are aging on and I will miss their style. The new hosts are missing something that I can't nail except for warming up to them. There is one female with regional dialect that has a dry crackle. I agree that the TSV shows typically pushing for electronic item go on too long. I never use QVC2. Quacker Factor had dynamite embroidered tees but I'm seeing less and fewer new designs. Enuf with grommets, animals. Hosts should wear the items they sell. Too often I've called in to order and I'm told host wearing her own. Very disappointing. Also the color that doesn't sell stays that way bc consumers lean toward DeMentris black and Gravers blue that they present. If black very popular,carry more black of it. I have to vent ... cameramen take too long to zoom in on fabrics.. we don't need to see hosts long shots without that. Anyone agree?

Re: QVC struggling

vermint — Thu, 11 Oct 2018 13:26:57 GMT

@shop5 You have replied to a thread that hasn't been active for more than 2 years. Bumping up old threads can get you banned if you do it too often.

Re: QVC struggling

Anonymous — Thu, 11 Oct 2018 13:28:45 GMT

This thread from 2016 has been closed for commenting because of bumping it up