topic Re: Why Does The QVC Community Page Often Appear with 2-Rows of QVC Logos Across theTop... in Suggestion Box

Why Does The QVC Community Page Often Appear with 2-Rows of QVC Logos Across theTop...

Lovethesea — Thu, 05 Nov 2015 17:09:33 GMT

...and everything else in a middle of the page in a single column until you scroll down to the "Gifts" just above "Blogs & Forums"? This occurs for me at least once a week, and when it does occur, it continues for hours although I close out of QVC and reenter the url repeatedly! Pease correct this. TIA.

Re: Why Does The QVC Community Page Often Appear with 2-Rows of QVC Logos Across theTop...

TY — Fri, 06 Nov 2015 20:21:41 GMT

I think it's because the page doesn't load properly. I simply refrsh the page and usually that fixes the problem.

Re: Why Does The QVC Community Page Often Appear with 2-Rows of QVC Logos Across theTop...

dooBdoo — Sat, 07 Nov 2015 14:26:48 GMT

@Lovethesea wrote:
...and everything else in a middle of the page in a single column until you scroll down to the "Gifts" just above "Blogs & Forums"? This occurs for me at least once a week, and when it does occur, it continues for hours although I close out of QVC and reenter the url repeatedly! Pease correct this. TIA.

I've never seen the display look the way you describe, @Lovethesea. Rather than the URL, I usually enter with a bookmark to the forum I read the most. However, the URL for the general forum list is http://community.qvc.com/t5/Forums/ct-p/forums and the one for Blogs & Forums is http://community.qvc.com/.

It sounds like a browser issue -- which browser are you using, and what version? I normally use either Firefox (current version is 42.0) or Chrome (current version is 46.0.2490.80). You also might need to clear cookies/cache since there might be some corruption there.

I'm sorry you're having problems -- I know it's frustrating.

Re: Why Does The QVC Community Page Often Appear with 2-Rows of QVC Logos Across theTop...

Lovethesea — Sat, 07 Nov 2015 20:20:07 GMT

@dooBdoo wrote:
@Lovethesea wrote:
...and everything else in a middle of the page in a single column until you scroll down to the "Gifts" just above "Blogs & Forums"? This occurs for me at least once a week, and when it does occur, it continues for hours although I close out of QVC and reenter the url repeatedly! Pease correct this. TIA.

Thank you for your response, dooBdoo,

I've never seen the display look the way you describe, @Lovethesea. Rather than the URL, I usually enter with a bookmark to the forum I read the most. However, the URL for the general forum list is http://community.qvc.com/t5/Forums/ct-p/forums Yes and the one for Blogs & Forums is http://community.qvc.com/. Yes

It sounds like a browser issue -- which browser are you using, and what version? I typically use Safari 5.1.10--I know it is no longer supported but tend to use it because it's convenient. I am posting this reply, however, on Chrome 46.0.2490.80 which I also have downloaded on my dashboard.
I normally use either Firefox (current version is 42.0) or Chrome (current version is 46.0.2490.80). You also might need to clear cookies/cache since there might be some corruption there. I regularly clear my cookies/cache so I think my problem is probaby due to Safari.

I'm sorry you're having problems -- I know it's frustrating. Again, thank you very much!

Re: Why Does The QVC Community Page Often Appear with 2-Rows of QVC Logos Across theTop...

dooBdoo — Sat, 07 Nov 2015 20:42:33 GMT

You're welcome, @Lovethesea! And thanks for providing such detailed information! But, oh dear, I do think we see the source of the problem. To save time repeating lots of info here, I hope you'll read the thread in Electronics forum:

"Problem Viewing Items on QVC"

link goes to: http://community.qvc.com/t5/Electronics/Problem-Viewing-Items-on-QVC/m-p/2231275#U2231275

As you'll see, I've spent quite a lot of time playing around with the current version of Safari (v. 9.0.1) and this website doesn't work well even with the latest software -- so I think you're in trouble using such an old one. You're also missing security updates that would be included in newer browser software.

I know that's probably not what you wanted to hear, but I think you'll continue to have problems and I recommend Firefox or Chrome if you don't mind making the switch. I'm sorry it's not better news.

Re: Why Does The QVC Community Page Often Appear with 2-Rows of QVC Logos Across theTop...

Lovethesea — Sat, 07 Nov 2015 21:45:28 GMT

@dooBdoo I have read through the "Problem Viewing Items on QVC" thread and will use Chrome from now on, hopefully avoiding the problem that I've had with Safari.

Thank you so much for taking the time to assist me.