topic Re: Reviews in Suggestion Box

Reviews

Day1128 — Tue, 03 Nov 2015 22:29:26 GMT

I would like to see the option of updating a review once it has posted. Sometimes I have additional information I would like to add. Some other companies allow the customer the option of updating a review once the original has posted.

Re: Reviews

Kachina624 — Tue, 03 Nov 2015 22:37:45 GMT

As a prolific reviewer, I think this is an excellent idea. I often find I have additional comments on the use of an item after I've had it awhile. Amazon allows follow-up reviews. Perhaps the Q is afraid we might say something bad, and indeed we might. We might also add accolades .

Re: Reviews

Coco Butter Bean — Tue, 03 Nov 2015 22:39:35 GMT

Oh, I totally agree! I am a Top 50 contributor -- which means a lot of reviews under my belt -- and once in awhile after giving a glowing review an item will completely disappoint me. It would be so nice to go back in and revise the review to be more truthful.

Re: Reviews

Aristophanes — Tue, 03 Nov 2015 22:59:26 GMT

I think this is a good idea, but if QVC isn't responsive, it may be helpful to wait to write a review once you've worn, washed, tested, etc. the item before writing a review.

Re: Reviews

gmkb — Wed, 04 Nov 2015 12:51:01 GMT

Right now I would just like to be able to review a product. I have not been able to review for over a month. Once I begin the review, the star *** selection goes away. Then the review will not be accepted because there is no star selection - a viscous circle. I have written to Cust. Service twice about this problem.

Yes, if I can ever review again I would like to be able to add something. Also it would be good to be able to 're-review' a product that you have purchased for the second time months later.

Edited to to report I was able to write and complete a review this a.m. First time in about 5 weeks. Thank you to whoever took care of this at the Q.

Re: Reviews

PINKdogWOOD — Wed, 04 Nov 2015 12:43:17 GMT

Many of us have talked about being able to do this for a long time now. It would be great to be able to update our reviews after using a product for awhile, wearing a fashion item, how it launders etc.

Otherwise, in order to post a meaningful review, we'd have to wait at least 3-4 weeks after using it, trying it, washing it.

....

debic — Wed, 04 Nov 2015 13:57:48 GMT

Yeah I think most people would like that. Unless something is bad from the start I try and wait to post them.

Another would be to show that the reviewer is a verified purchaser.

Re: Reviews

culebra — Sun, 08 Nov 2015 20:10:18 GMT

I always review my products. I think it is an important function when buying from a TV channel as well as online. I alway read the reviews and can usually find concensus if there are enough reviews. I have often saved money by reading the revews as well as forum reviews.

Re: Reviews

Bdeezy — Wed, 13 Jan 2016 12:21:05 GMT

Must agree, there should be a category dedicated to 'revised reviews' so we can easily scan through them. Until then I'll be just posting here, thanks for the suggestion.