topic Re: Question for Monitors in Suggestion Box

Question for Monitors

Zhills — Thu, 08 Oct 2015 17:30:38 GMT

When I post a new recipe on the Recipe Exchange Game it does not move to the top of the Forum list. Why? I've checked it several times but it only updates in Recipes.

Thanks.

Re: Question for Monitors

Keyai — Thu, 08 Oct 2015 18:13:33 GMT

@Zhills wrote:

When I post a new recipe on the Recipe Exchange Game it does not move to the top of the Forum list. Why? I've checked it several times but it only updates in Recipes.

Thanks.

Hi @Zhills

My test post bumped your thread to the top of the Recipe category. We will need to take a closer look over the next few days to determine why you are not having the same experience.

Re: Question for Monitors

Zhills — Thu, 08 Oct 2015 18:49:44 GMT

Why does it only go to Recipies and not to the front of the forum posts?

Re: Question for Monitors

spix — Thu, 08 Oct 2015 19:46:11 GMT

It's the same in all the sub-topics, don't know why

Re: Question for Monitors

RespectLife — Fri, 09 Oct 2015 15:14:30 GMT

@Zhills wrote:
Why does it only go to Recipies and not to the front of the forum posts?

EXACTLY!!

He did not read your question thoroughly or just aswered incorrectly.

You said in the opening thread that it went up in Recipes only!

But, we want to know WHY it doesn't go up to the top of ALL threads!

This has been driving me buggy, Zhills!

Re: Question for Monitors

Keyai — Fri, 09 Oct 2015 15:54:38 GMT

@RespectLife wrote:

@Zhills wrote:

Why does it only go to Recipies and not to the front of the forum posts?

EXACTLY!!

He did not read your question thoroughly or just aswered incorrectly.

You said in the opening thread that it went up in Recipes only!

But, we want to know WHY it doesn't go up to the top of ALL threads!

This has been driving me buggy, Zhills!

Hi @RespectLife

My apologies for not understanding the problem that @Zhills elevated yeserday.

I did some additional testing this morning and confirmed the experience that is being reported. There is a problem with the VIEW ALL FORUM TOPICS page not reflecting true recent forum activity. I have elevated this to a more technical member or the team to get this page corrected.

Thanks for your patience while we get this resolved. Once I am certain of the date this will be corrected I will follow-up. The experience that was identifed is not what is intended.

Re: Question for Monitors

Keyai — Fri, 09 Oct 2015 15:59:57 GMT

@Zhills wrote:

When I post a new recipe on the Recipe Exchange Game it does not move to the top of the Forum list. Why? I've checked it several times but it only updates in Recipes.

Thanks.

Hi @Zhills

I confirmed the experience that you elevated and am asking this be corrected. The activity should be visible on the VIEW ALL FORUM TOPICS page and it is not. This problem is not unique to the Recipe category.

Thank you for the original post inquiring about this discrepancy in true forum activity.

I appreciate your patience as we work on getting this corrected.

Re: Question for Monitors

Keyai — Fri, 09 Oct 2015 23:22:56 GMT

Hi @Zhills

There is a page that accurately reflects the most recent forum activity that I wanted to share with you until we get the VIEW ALL FORUM TOPICS page corrected.

Along the left navigation under Community Menu there is the option to click on the word FORUMS. That 1st page appears to be accurately showing the most recent forum activity across all categories.

I hope you find this helpful.

Re: Question for Monitors

RespectLife — Fri, 09 Oct 2015 18:06:27 GMT

@Keyai-QVC wrote:
Hi @Zhills

There is a page that accurately reflects the most recent forum activity that I wanted to sahre with you until we get the VIEW ALL FORUM TOPICS page corrected.

Along the left navigation under Community Menu there is the option to click on the word FORUMS. That 1st page appears to be accurately showing the most recent forum activity across all categories.

I hope you find this helpful.

Thank you, that is helpful!!!

Re: Question for Monitors

bebe777 — Fri, 09 Oct 2015 19:38:17 GMT

@Keyai-QVC wrote:
Hi @Zhills

There is a page that accurately reflects the most recent forum activity that I wanted to sahre with you until we get the VIEW ALL FORUM TOPICS page corrected.

Along the left navigation under Community Menu there is the option to click on the word FORUMS. That 1st page appears to be accurately showing the most recent forum activity across all categories.

I hope you find this helpful.

@Keyai thanks for forwarding this issue to IT and for keeping us updated on it.

-- bebe

Re: Question for Monitors

dooBdoo — Sat, 10 Oct 2015 06:10:40 GMT

@Keyai-QVC wrote:
Hi @Zhills

There is a page that accurately reflects the most recent forum activity that I wanted to share with you until we get the VIEW ALL FORUM TOPICS page corrected.

Along the left navigation under Community Menu there is the option to click on the word FORUMS. That 1st page appears to be accurately showing the most recent forum activity across all categories.

I hope you find this helpful.

Thanks, @Keyai! This is helpful to know. I want to add my appreciation for the quick responses we've all received when we post questions and concerns.

@Zhills, Thanks for bringing this to everyone's attention. I'm a fan of the new forum platform, for the most part, but I've been scratching my head over the results when we choose the different, general "Forum" listings. It's very useful to see this thread.

Re: Question for Monitors

NC Bandwagon — Sat, 10 Oct 2015 06:46:20 GMT

Thanks, Keyai.