topic Re: Forums site hopping in Suggestion Box

Forums site hopping

Snicks1 — Sat, 01 Aug 2015 14:29:24 GMT

Please, can anyone tell me if there has been any explanation of, or time when a fix might be implemented for the hopping on the forums? It is such a turn off to wanting to post here anymore. I use firefox, and the screen hops 4 times between each action I take. IMO, this is ridiculous. I do not have this issue anywhere but on QVC's forums. I have emailed Q's social team previously on other issues, and gotten zero response back from them, that is why I have come here to ask. Thanks in advance for any responses.

Re: Forums site hopping

spent2much — Sat, 01 Aug 2015 15:13:21 GMT

I'm so sorry you're having this problem. I use Firefox and don't have any problems.

???

Re: Forums site hopping

June222 — Sat, 01 Aug 2015 15:14:29 GMT

I also find this irritating! My screen takes forever to frown load on my iPad. It is just this site.

Re: Forums site hopping

Big Sister — Sun, 02 Aug 2015 01:56:00 GMT

I use Firefox and I am still having the problem of the page "jumping."

Very annoying and it's a "turn off."

Re: Forums site hopping

VanSleepy — Sun, 02 Aug 2015 02:09:43 GMT

@June2 wrote:
I also find this irritating! My screen takes forever to frown load on my iPad. It is just this site.

I think you just coined a new word for when a computer downloads too slowly...frownload lol

Re: Forums site hopping

VaBelle35 — Sun, 02 Aug 2015 13:28:43 GMT

I think it's not the browser or the site but your downlowd speed on your wifi.

I use DSL and Chrome and I get 2 hops.

I know NOTHING about IT, but, I think the hopping is a result of mashing in the banner at the top (today's banner says "Clearance Event Save 25-50% off QVC Prices").

I get this on other sites, like Sparkpeople, where the ads that make up the wallpaper on that site take forever to load.

Re: Forums site hopping

June222 — Sun, 02 Aug 2015 14:16:04 GMT

@VanSleepy wrote:
@June2 wrote:
I also find this irritating! My screen takes forever to frown load on my iPad. It is just this site.

I think you just coined a new word for when a computer downloads too slowly...frownload lol

LOL! You are right!

Re: Forums site hopping

TY — Sun, 02 Aug 2015 20:00:25 GMT

The forum hopping or jumping page is due to the post autoosave feature. When the autosave feature updates its autosave function or when the feature fails, the page jumps.

Re: Forums site hopping

VaBelle35 — Mon, 03 Aug 2015 18:27:30 GMT

No banner today and no page hopping/jumping for me.

It's the best day ever!

Re: Forums site hopping

chickenbutt — Thu, 06 Aug 2015 20:02:20 GMT

I haven't had the jumping browser window thing for a while now, but I am rather concerned about what is going on with this website that it keeps killing my browser windows.

I can be here anywhere from a few minutes to a few hours and, inevitably at some point, it will take down the browser window. This is using BOTH Chrome and IE (current version, 11).

It doesn't matter which computer I'm using and it's not happening for me at any other websites. I can be on all different sites at the same time but the window where I'm on THIS website will, at some point, become inoperable.

It doesn't destroy the entire software of the browser, but it does kill that one window, causing it to become unresponsive.

What's up with that, Q? I know it's not my internet service/connection/network, not my software, and not my hardware.

Re: Forums site hopping

LTT1 — Thu, 06 Aug 2015 20:57:02 GMT

You may want to try addressing the ""monitor on duty."

I believe you can find it in Community Chat.

I addressed and did get help immediately.

I will try to find her now and post a link

OMG THIS PAD IS WORK!

Re: Forums site hopping

LTT1 — Thu, 06 Aug 2015 20:21:27 GMT

@bri@

@QVC Community Team

some of us are still having jumping screen problems

yourvsuggestion to "clear caches" of any browsers I would be using has helped immensely.

we are contacting you directly through this strand in hopes that you might have specific information for each browser type and/or various technology related information to stabilize our pages TIA THX