topic Re: Please stop the page jumping!! in Suggestion Box

Please stop the page jumping!!

GSPgirl — Fri, 03 Jul 2015 13:53:08 GMT

You have been asked many times and I don't understand why you are ignoring us. It makes me nauseous. I use an iPad, if that helps.

Re: Please stop the page jumping!!

staciesmom — Fri, 03 Jul 2015 15:03:11 GMT

ITA Very annoying!

Re: Please stop the page jumping!!

Kachina624 — Sat, 04 Jul 2015 00:17:52 GMT

My pages are not jumping. Perhaps there's something wrong with the device you're using.

Re: Please stop the page jumping!!

Beth-QVC — Sat, 04 Jul 2015 01:20:22 GMT

@GSPgirl

We apologize for this happening and we have been working to resolve this issue. Yesterday we did have some posters state that the jumping had ceased. We will continue to work on this until it is resolved. Thank you for your patience.....

Customer Care

Re: Please stop the page jumping!!

HappyDaze — Sat, 04 Jul 2015 02:15:17 GMT

@Beth-QVC wrote:
@GSPgirl

We apologize for this happening and we have been working to resolve this issue. Yesterday we did have some posters state that the jumping had ceased. We will continue to work on this until it is resolved. Thank you for your patience.....

Customer Care

Thanks for addressing the issue (or trying). I tried it today and it was still doing it. It jumps about three times before it settles, if that makes sense.

Re: Please stop the page jumping!!

sfnative — Sat, 04 Jul 2015 06:52:52 GMT

My screen is still jumping and I'm on a laptop that I've been using to reference these forums for several years. Also still have text over text.

Unbelievable... About done with this. Have seen so very many gone already. Extremely sad.

Re: Please stop the page jumping!!

Azcowgirl — Sat, 04 Jul 2015 09:47:16 GMT

Yes please !!! More than any thing else, this is driving me batty ):

Re: Please stop the page jumping!!

Big Sister — Sat, 04 Jul 2015 09:58:38 GMT

Yes, PLEASE stop the page jumping. I'm on a laptop and using Firefox and the jumping has not ceased. Thank you.

Re: Please stop the page jumping!!

new job — Sat, 04 Jul 2015 13:04:36 GMT

My pages keep jumping too! I have Menieres disease and page jumping sets off my vertigo. I will have to wait awhile before I can enterain coming back to the forums.

Re: Please stop the page jumping!!

new job — Sat, 04 Jul 2015 13:08:41 GMT

Sorry, I meant to say "entertain". The page jumping affects my vision.

Re: Please stop the page jumping!!

kingtut — Sat, 04 Jul 2015 13:15:57 GMT

Re: Please stop the page jumping!!

dooBdoo — Sun, 05 Jul 2015 00:17:08 GMT

All this "jumping" of screens and pages is a function of the way the website pages are loaded. It's another example of failure to incorporate human factors and ergonomics (HF&E) into their site design. I'm beginning to think that until some of the moderators log on here with an iPad or an iPhone and are required to use the full "desktop" version for a sustained period of time they won't fully appreciate the problem. Doing that would also show them the numerous limitations we face when using these devices.

I don't see this as a minor problem -- I think it's significant, and does need to be addressed.

Re: Please stop the page jumping!!

ciao_bella — Sun, 05 Jul 2015 00:42:41 GMT

Same jumping pages here...also after reading a post and hitting the back button, the page jumps a few times and then goes back up to the top.. It's very annoying to have to scroll down to where you left off. I'm on Chrome and a laptop that I've used in here for the last several years.

Re: Please stop the page jumping!!

Snicks1 — Sun, 05 Jul 2015 00:52:57 GMT

I use a laptop, Firefox, have had the 4 hops each time I click on anything ever since the new forum was rolled out. It is the most annoying thing about the new forum, IMO.

Re: Please stop the page jumping!!

willdob3 — Sun, 05 Jul 2015 14:44:29 GMT

The jumping seems to be that the forum is automatically "refreshing" to update posts. Not sure if this is what it is. I hope the problem is resolved soon.

The "jumping" also leads to another problem for me. When it jumps at the same time as I am clicking on a forum listed to the left it often causes the QVC shopby category list to open & I end up clicking on one of those options instead of the intended forum. It is extremely annoying.

Re: Please stop the page jumping!!

SelahG — Sun, 05 Jul 2015 14:54:23 GMT

Yes---a million times, YES! Please test this out yourselves and address the issue.

I naturally can't quote, dooBdoo on my tablet ... but as I was just commenting in another thread here; this slow, jerky page loading is beyond annoying. It actually triggers migraines, vertigo---even seizures---to those prone to attacks. I am not, and yet after under an hour here, I have a nauseating headache myself. The background color is much too harsh on the eyes, too.

Re: Please stop the page jumping!!

Peoplearenuts — Wed, 08 Jul 2015 18:15:02 GMT

This is ridiculous. You should be able to fix this page jumping. With all the money you make, hire some competent programmers or pay for better software.

....

debic — Thu, 09 Jul 2015 13:01:50 GMT

@willdob3 wrote:
The jumping seems to be that the forum is automatically "refreshing" to update posts. Not sure if this is what it is. I hope the problem is resolved soon.

The "jumping" also leads to another problem for me. When it jumps at the same time as I am clicking on a forum listed to the left it often causes the QVC shopby category list to open & I end up clicking on one of those options instead of the intended forum. It is extremely annoying.

LOL, that's my problem. I'm clicking one thread and another one opens.

I also wondered if it was a feature gone wrong.

Re: Please stop the page jumping!!

Tinkrbl44 — Sat, 11 Jul 2015 14:27:01 GMT

@Q2girl wrote:
You have been asked many times and I don't understand why you are ignoring us. It makes me nauseous. I use an iPad, if that helps.

Don't you also have a regular computer or laptop?

Re: Please stop the page jumping!!

Suziepeach — Sat, 11 Jul 2015 14:33:06 GMT

There is no jumping on my laptop, only on my Samsung tablet- it can get irritating after a while. Maybe it's an easy fix they can take care of.