topic QVC WEBSITE DESIGNERS - PLEASE EXPLAIN in Suggestion Box

QVC WEBSITE DESIGNERS - PLEASE EXPLAIN

Moonchilde — Sat, 20 Jun 2015 17:40:02 GMT

WHY you went ahead with starting the new forums WITHOUT FULL FUNCTIONING FOR iPADS/all tablets and WHY you force users to sign in CONSTANTLY to use the forums?

I would honestly like to have responses from the Social Team. QVC is consistently going for the younger, hipper, more internet-savvy shopper. You try hard all day long, everywhere QVC has a presence to convince everyone that QVC is soooo hip, hap'nin' and With It. Facebook. Twitter. Shopping via phone apps. Join us here, join us there. Follow is here and there and everywhere, easy as pie, anyone can do it.

NOT IF YOU USE AN iPad! How could you POSSIBLY launch the new forums as NON-FUNCTIONING for iPads and other tablets, when all along you have been touting, announcing, and specifically stating pre-launch that the new site would be iPad/tablet friendly AT LAUNCH? It just boggles the mind. What is QVC's reasoning behind this, please? I honestly want to understand why QBC thought this was a good idea.

And why is CONSTANTLY HAVING TO SIGN IN the New Normal for the forums? You do understand that people are on many different devices and platforms throughout their day, right? QVC wants and expects to be followed by the same person on laptops, phones, tablets, etc. So why the constant sign-ins?

I'm so sorry I had to "shout" within this email, but QVC's almost total lack of formatting options for iPad/phone/tablet users left me little choice.

Can iPad/tablet users please have an ANSWER more elucidating than "we're working diligently"?

Re: QVC WEBSITE DESIGNERS - PLEASE EXPLAIN

ValuSkr — Sat, 20 Jun 2015 17:49:58 GMT

I agree, the constant signing-in is a major deterrent.

Re: QVC WEBSITE DESIGNERS - PLEASE EXPLAIN

azqfan — Sat, 20 Jun 2015 22:28:21 GMT

Is it only iPads that aren't working? I am using a Kindle HD and it works fine. My phone is a Samsung Galaxy Note 4 and the mobile version also looks great.

Re: QVC WEBSITE DESIGNERS - PLEASE EXPLAIN

Moonchilde — Sun, 21 Jun 2015 00:40:06 GMT

I only have an iPad. So I can't answer that for sure. It certainly is true of iPads/phones. I have also seen some posts by Android users who don't have all features. But you bring up an interesting point. If it IS only iPad/phone users it might then have something to do with having the software fully vetted by Apple.

Re: QVC WEBSITE DESIGNERS - PLEASE EXPLAIN

Shawnie — Sun, 21 Jun 2015 00:52:50 GMT

This is not an App so it does not have to be approved by Apple. It runs off of browsers. They must have built it on a PC platform. I am not a techie so forgive me. Hopefully the iPad functionality will be activated in the coming week. I hope.

Re: QVC WEBSITE DESIGNERS - PLEASE EXPLAIN

RedHeadedWench — Sun, 21 Jun 2015 00:55:36 GMT

I think the whole roll out is a disaster.

Re: QVC WEBSITE DESIGNERS - PLEASE EXPLAIN

Moonchilde — Sun, 21 Jun 2015 01:03:02 GMT

Not an app for PC users, Shawnie, but not sure it might not end up being sn app only for iPad users.

I just don't understand why they rolled this thing out at all without the functionality that was heralded out of the box. Not ready yet, don't launch it yet. It's not like forum participants were begging QVC for the new forum 😏

Re: QVC WEBSITE DESIGNERS - PLEASE EXPLAIN

Nuttmeg — Sun, 21 Jun 2015 11:23:27 GMT

@Moonchilde wrote:
I only have an iPad. So I can't answer that for sure. It certainly is true of iPads/phones. I have also seen some posts by Android users who don't have all features. But you bring up an interesting point. If it IS only iPad/phone users it might then have something to do with having the software fully vetted by Apple.

I tried something. I used a Chrome browser to see how it would work in Apple, and Android devices. I went to Dell's Community Forum. They too use a text editor feature in a reply.

I found Apple devices do not have text editor features in a reply and Android devices do.

Re: QVC WEBSITE DESIGNERS - PLEASE EXPLAIN

Tinkrbl44 — Sun, 21 Jun 2015 14:29:52 GMT

I always thought that a tablet was something to use in a pinch .... and not take the place of a real desktop or laptop. Don't you have a laptop?

Maybe you need a different browser?

Re: QVC WEBSITE DESIGNERS - PLEASE EXPLAIN

Moonchilde — Sun, 21 Jun 2015 14:38:58 GMT

Nutmeg - I use Chrome for iOS, but I have tried the forum with Safari (which they *guaranteed* us would work) and a couple of other browsers as well and nothing works. At this point I am beginning think it's an "approval" issue.

Re: QVC WEBSITE DESIGNERS - PLEASE EXPLAIN

Moonchilde — Sun, 21 Jun 2015 14:54:01 GMT

http://www.latimes.com/business/technology/la-fi-tn-tablets-exceed-pc-2015-20140707-story.html

http://www.bloomberg.com/news/articles/2013-05-28/pc-market-to-decline-7-8-in-2013-as-mobile-devices-gain

http://www.extremetech.com/computing/185937-in-2015-tablet-sales-will-finally-surpass-pcs-fulfilling-steve-jobs-post-pc-prophecy

http://www.zdnet.com/article/new-u-s-sales-figures-show-the-changing-face-of-pc-and-tablet-markets-in-2013/

Re: QVC WEBSITE DESIGNERS - PLEASE EXPLAIN

aprimo — Sun, 21 Jun 2015 16:38:20 GMT

@azqfan wrote:
Is it only iPads that aren't working? I am using a Kindle HD and it works fine. My phone is a Samsung Galaxy Note 4 and the mobile version also looks great.

My phone is also a Samsung Galaxy Note 4. The mobile version of the forum looks good on my phone, but I keep getting an error each time I try to sign in, so I can't even tell if it will let me do things like quote another post in my reply. I do know that the "Top Tags" section is not visible on the mobile site on my phone. These are big problems IMO. Fortunately, I have been able to switch to the full version of the site and use it that way.

Re: QVC WEBSITE DESIGNERS - PLEASE EXPLAIN

Nuttmeg — Sun, 21 Jun 2015 17:45:01 GMT

@Moonchilde wrote:
Nutmeg - I use Chrome for iOS, but I have tried the forum with Safari (which they *guaranteed* us would work) and a couple of other browsers as well and nothing works. At this point I am beginning think it's an "approval" issue.

IMHO. It is just a difference in two OS. Apps and browsers don't work the same.

Re: QVC WEBSITE DESIGNERS - PLEASE EXPLAIN

GSPgirl — Mon, 22 Jun 2015 13:09:48 GMT

Really? I haven't used my lap top or desk computer, since I bought an iPad. QVC needs to get with the program. My husband thinks this is all a joke and they should go back to the old format and he is in the software business.

Re: QVC WEBSITE DESIGNERS - PLEASE EXPLAIN

MacDUFF — Mon, 22 Jun 2015 13:20:44 GMT

Q2girl wrote:...My husband thinks this is all a joke and they should go back to the old format and he is in the software business.

Yes, a very bad joke and it's on us!