topic Re: QVC Lilly TSV... in Garden

QVC Lilly TSV...

budgirl56 — Sun, 16 Jul 2017 17:26:50 GMT

I ordered 2 sets of the TSV lilly special, one set in pinks the other set in oranges. We redone a garden with all pink annuals and perennials and the other garden was mixed orange annuals and perennials...well guess what...I rec'd both sets of bulbs in the orange color...very disappointed that I have orange lillies mixed in with my beautiful pink flowers! What should I do? I think this is the last time I order flowers, bulbs from QVC!

Re: QVC Lilly TSV...

Sunnycorle — Sun, 16 Jul 2017 17:30:51 GMT

I have had zero luck with plants from QVC. 4x purchased all died. Local nursery is better in my opinion.

Re: QVC Lilly TSV...

wildcat fan — Sun, 16 Jul 2017 17:32:35 GMT

Have you called customer service? I think they'll send some pink if available or refund your money if you explain what happened.

In the meantime, you can dig up the orange plants now while you can identify them. I'd just transplant them in the other bed.

Sorry that happened to you! It's happened to me in the past too with lilies I purchased at the local garden center before they were blooming.

Re: QVC Lilly TSV...

jpie — Sun, 16 Jul 2017 17:36:56 GMT

Call CS and tell them you were sent the wrong color. Since this was a very early spring item, they are not in stock. They will most likely give you a 50% refund.

Re: QVC Lilly TSV...

jpie — Sun, 16 Jul 2017 17:46:37 GMT

Even though it is past the 30 return policy, I would tell them you couln't tell the actual color until they bloomed recently.

Some of my bulbs seemed to be mislabeled as to their heights, but the color and collection was correct.

Good luck!

Re: QVC Lilly TSV...

jpie — Sun, 16 Jul 2017 17:59:25 GMT

Re: QVC Lilly TSV...

budgirl56 — Sun, 16 Jul 2017 18:32:15 GMT

Neither one of the sets had either color in them!

Re: QVC Lilly TSV...

JustJazzmom — Sun, 16 Jul 2017 18:34:34 GMT

Use more reputable companies like Gilbert H. Wild or Bluestone Perennials in the future. Both companies have excellent ratings according to this site:

http://davesgarden.com/products/gwd/#b

Scroll down to search by letter of company name.

Request a refund from QVC and move those orange lilies elsewhere. You can move lilies pretty much throughout their growing season.

Re: QVC Lilly TSV...

mousiegirl — Mon, 17 Jul 2017 12:50:48 GMT

@jpie wrote:
Call CS and tell them you were sent the wrong color. Since this was a very early spring item, they are not in stock. They will most likely give you a 50% refund.

@jpie Customer service will issue a complete refund for an incorrect plant being sent. Never heard of a fifty percent refund.

Re: QVC Lilly TSV...

mousiegirl — Mon, 17 Jul 2017 12:51:31 GMT

@budgirl56 wrote:
I ordered 2 sets of the TSV lilly special, one set in pinks the other set in oranges. We redone a garden with all pink annuals and perennials and the other garden was mixed orange annuals and perennials...well guess what...I rec'd both sets of bulbs in the orange color...very disappointed that I have orange lillies mixed in with my beautiful pink flowers! What should I do? I think this is the last time I order flowers, bulbs from QVC!

@budgirl56 I have been sent incorrect roses, and received a full refund, so do call customer service.

Re: QVC Lilly TSV...

jpie — Mon, 17 Jul 2017 16:32:18 GMT

@budgirl56 wrote:
I ordered 2 sets of the TSV lilly special, one set in pinks the other set in oranges. We redone a garden with all pink annuals and perennials and the other garden was mixed orange annuals and perennials...well guess what...I rec'd both sets of bulbs in the orange color...very disappointed that I have orange lillies mixed in with my beautiful pink flowers! What should I do? I think this is the last time I order flowers, bulbs from QVC!

_________________

@mousiegirl

50% because she was sent one wrong set and one correct set. She ordered two sets: one pink, and one orange and was sent two oranges. So, one was sent in the color she ordered, thus a 50% refund. Assuming it was in one order, it would be 50%, if it were two seperate orders, then yes, 100% refund would make sense.

Re: QVC Lilly TSV...

jpie — Mon, 17 Jul 2017 16:37:21 GMT

I ordered two sets and every single one of the bulbs has done very well. Some of them have multiple blooms in the very first season!

I can't wait until the next two or more seasons. I will have to say I have used a lot of Liquid fence to keep the deer away.

(Photos in my above post were taken in the last four days)

Re: QVC Lilly TSV...

wildcat fan — Mon, 17 Jul 2017 16:41:26 GMT

@jpie wrote:
@budgirl56 wrote:
I ordered 2 sets of the TSV lilly special, one set in pinks the other set in oranges. We redone a garden with all pink annuals and perennials and the other garden was mixed orange annuals and perennials...well guess what...I rec'd both sets of bulbs in the orange color...very disappointed that I have orange lillies mixed in with my beautiful pink flowers! What should I do? I think this is the last time I order flowers, bulbs from QVC!
_________________

@mousiegirl

50% because she was sent one wrong set and one correct set. She ordered two sets: one pink, and one orange and was sent two oranges. So, one was sent in the color she ordered, thus a 50% refund. Assuming it was in one order, it would be 50%, if it were two seperate orders, then yes, 100% refund would make sense.

@jpie @mousiegirl

I've ordered Beauty kits containing several items in which there was an issue with one product, but QVC gave a full refund. I've ordered plants from QVC in which two items in the set didn't grow (but others thrived), and they gave me a full refund. I wouldn't be surprised if QVC issued a full refund in this situation too.

Re: QVC Lilly TSV...

ValuSkr — Mon, 17 Jul 2017 16:45:58 GMT

Sorry about this. Remember what Philip Watson said - he's not happy unless you're happy. ... So he must be quite unhappy at the moment.! Please reach out to the company.

Re: QVC Lilly TSV...

mousiegirl — Mon, 17 Jul 2017 17:25:28 GMT

@wildcat fan wrote:
@jpie wrote:
@budgirl56 wrote:
I ordered 2 sets of the TSV lilly special, one set in pinks the other set in oranges. We redone a garden with all pink annuals and perennials and the other garden was mixed orange annuals and perennials...well guess what...I rec'd both sets of bulbs in the orange color...very disappointed that I have orange lillies mixed in with my beautiful pink flowers! What should I do? I think this is the last time I order flowers, bulbs from QVC!
_________________

@mousiegirl

50% because she was sent one wrong set and one correct set. She ordered two sets: one pink, and one orange and was sent two oranges. So, one was sent in the color she ordered, thus a 50% refund. Assuming it was in one order, it would be 50%, if it were two seperate orders, then yes, 100% refund would make sense.
@jpie @mousiegirl

I've ordered Beauty kits containing several items in which there was an issue with one product, but QVC gave a full refund. I've ordered plants from QVC in which two items in the set didn't grow (but others thrived), and they gave me a full refund. I wouldn't be surprised if QVC issued a full refund in this situation too.

@wildcat fan This situation absolutely calls for a full refund as the wrong plants were sent. It happens every so often.

When I was sent the wrong roses, set of three, I received a full refund, as I said, but I wanted to know the name of the rose, so contacted Cottage Farms Direct, sent pictures, emails, and no one out of the six or so people I conversed with knew what it was, but it is a beautiful rose, so in that regard, I lucked out, though it wasn't the color I needed to make the hedge I wanted, and it took two years before I found a spot for the three where they wouldn't clash with my color schemes throughout.

Re: QVC Lilly TSV...

mousiegirl — Mon, 17 Jul 2017 17:27:15 GMT

@jpie wrote:
@budgirl56 wrote:
I ordered 2 sets of the TSV lilly special, one set in pinks the other set in oranges. We redone a garden with all pink annuals and perennials and the other garden was mixed orange annuals and perennials...well guess what...I rec'd both sets of bulbs in the orange color...very disappointed that I have orange lillies mixed in with my beautiful pink flowers! What should I do? I think this is the last time I order flowers, bulbs from QVC!
_________________

@mousiegirl

50% because she was sent one wrong set and one correct set. She ordered two sets: one pink, and one orange and was sent two oranges. So, one was sent in the color she ordered, thus a 50% refund. Assuming it was in one order, it would be 50%, if it were two seperate orders, then yes, 100% refund would make sense.

@jpie Full refund for the incorrect plants is what I meant.

Re: QVC Lilly TSV...

Trix — Wed, 26 Jul 2017 13:15:15 GMT

@budgirl56, QVC will refund the purchase price of the incoorect set. The problem is you wanted the lillies so now you have to trek to the garden center to get something to fill the space. You probably can't right the wrong in terms of adding pink lillies until next spring.

Having said that my experience with Cottage Farms has been exceptional. Those are Cottage Farms daylillies and coneflowers in my profile pic, and some of the other garden images I have posted generally include something from Cottage Farms.

Below is a lily from the "orange" April TSV collection. Excuse my hand, but the lily wasn't tall enough to get the full impact of the bloom size without me holding it upright. Next year when the stems are bigger and stronger, they are going to be quite an amazing feature in my garden.