topic Re: Waitlist cancelled or on backorder in WEN

Waitlist cancelled or on backorder

TMR1 — Wed, 02 Nov 2022 12:54:03 GMT

Has anyone ever ordered from the Chaz Dean website? I had one of my waitlist orders canceled by QVC and my usual 32 ounce shampoo is on back order. I'm getting concerned that I'll run out of product and not have anything, but the other website seems to have stuff in stock. Has anyone had success receiving "in stock items" from the other website?

Re: Waitlist cancelled or on backorder

geezerette — Wed, 02 Nov 2022 14:01:30 GMT

I haven't ordered a lot from the WEN site, but a lot of the ladies here do order on a regular basis. I've never had any problems with it.

I don't believe they use any type of waitlist or back order. It's either in stock or out of stock. And if it's out of stock you just aren't able to order the product.

Chaz just had a great sale that ended October 31. If you can wait a few more weeks, he normally has a pretty good Black Friday sale too.

Re: Waitlist cancelled or on backorder

kze — Wed, 02 Nov 2022 19:34:30 GMT

I haven't had any problems with orders from Chaz Dean's website either. I check his site and QVC for the best prices.

Re: Waitlist cancelled or on backorder

TMR1 — Thu, 03 Nov 2022 01:46:38 GMT

Thanks for the info- I'll definitely check his website around Black Friday!

Re: Waitlist cancelled or on backorder

geezerette — Thu, 03 Nov 2022 18:49:56 GMT

@TMR1

If you give WEN your email address on the site, they'll notify you when they're having sales and specials.

Re: Waitlist cancelled or on backorder

CamilleP — Thu, 03 Nov 2022 22:03:49 GMT

@TMR1 I ordered some of the scalp tonic last spring, when the warehouse fire destroyed the QVC WEN stocks, and they cancelled some of my auto-delivery shipments. Chaz's website had it in stock, so I was able to get it from him directly, and it was very well worth it! I would never hesitate to order directly from Chaz if the Q did not carry what I wanted.

On a related topic to what you raised, I got a notification from QVC today that they are extending my Winter Chocolate Truffle waitlist order another four weeks, hooray! I really want to try that new seasonal, I liked it better than the PPL out of the two peel-n-sniff samples I got last summer, and I am loving the PPL CC in person, so I suspect I will love the new winter formula, too. I hope it, like the PPL, has the honey complex lower in the ingredient stack, so I can tolerate it.

Re: Waitlist cancelled or on backorder

geezerette — Fri, 04 Nov 2022 18:28:50 GMT

@CamilleP

That's great your Chocolate Truffle waitlist is being extended.

I just read that others have been cancelled.

🤷‍♀️

Re: Waitlist cancelled or on backorder

CamilleP — Fri, 04 Nov 2022 18:54:46 GMT

@geezeretteI suppose it's possible mine might still be cancelled, it depends whether Chaz thinks his suppliers are going to be able to ship product to QVC before the end of February when the "fall/winter" season ends. It's not like I am going to run out of CC, that's for sure! But I do want to see the ingredient stack, so I know whether I can use the new winter formula or not. It seems that having the trimonium honey complex down at sixth or lower place in the formula, like we have in the PPL, lets it fly under my allergy radar, for which I am very grateful, as I like the mild spice, nuttiness and coffee scents, it's very different than the intense "pumpkin pie" scent of FGP. I keep checking Chaz's own website to see if the CC is there yet, to look at the ingredients, but as of a day or two ago, no luck. Guess I should go check again, huh?

Re: Waitlist cancelled or on backorder

geezerette — Fri, 04 Nov 2022 19:15:03 GMT

@CamilleP

I was just on his site checking something else and I didn't see the Chocolate Truffle yet.

I hope you do get it. And I hope it works for you like the the PPL. Do you find that you have to limit your use of the PPL because of the honey, or can you use it just like your regular formulas?

Re: Waitlist cancelled or on backorder

sueinsf — Sat, 05 Nov 2022 01:12:46 GMT

@CamilleP wrote:
On a related topic to what you raised, I got a notification from QVC today that they are extending my Winter Chocolate Truffle waitlist order another four weeks, hooray! I really want to try that new seasonal, I liked it better than the PPL out of the two peel-n-sniff samples I got last summer, and I am loving the PPL CC in person, so I suspect I will love the new winter formula, too. I hope it, like the PPL, has the honey complex lower in the ingredient stack, so I can tolerate it.

@CamilleP Mine was extended another 4 weeks as well! I was happy to see that it wasn't cancelled. Hoping it comes in to inventory by the end of this month.

On another note I did get my PPL although I think I only used it once so far, so I can't say much about it yet. I really need to use at least a few times and play around with it to get a better sense. I do get the pumpkin and spices (but not too strong) and some nuttiness - not sure I really get coffee in the scent but I'll see with more use.

Re: Waitlist cancelled or on backorder

CamilleP — Sat, 05 Nov 2022 03:24:35 GMT

@geezerette I try to rotate through all my formulae, in hopes that I don't sensitize to the honey complex in the PPL by using it daily. So, so far, I am not having a problem with it, since it's a smaller percentage of the total formula. I hope I can keep using the PPL in the rotation, I'd hate to lose it.

Re: Waitlist cancelled or on backorder

CamilleP — Sat, 05 Nov 2022 03:32:15 GMT

@sueinsf I'm so glad your waitlist was extended, too! Right now nobody can even place a waitlist order, it isn't even an option, so I guess we are lucky!

I hope you keep enjoying the PPL, it is so interesting that to you the pumpkin and spices are there, and to me it's mostly coffee and nuttiness! As long as we like what we smell, and we like the results, we can all enjoy our WEN, and that's what matters.

Re: Waitlist cancelled or on backorder

sueinsf — Sun, 06 Nov 2022 01:16:52 GMT

For anyone looking to order PPL, it's available on two different items numbers. One is $43.50 and one is $46.40. Free shipping today.

Re: Waitlist cancelled or on backorder

riley1 — Sun, 06 Nov 2022 17:14:16 GMT

@CamilleP - Just used the PPL for the first time - both cleanses. I'm with you on the scent - lots of coffee, warm spices and nuttiness, no pumpkin.

I liked it better once I used it in the shower in stead of testing on my dry skin.

If I didn't know better, and had my eyes closed, I would have said this could have been a winter scent.

Re: Waitlist cancelled or on backorder

CamilleP — Sun, 06 Nov 2022 19:44:18 GMT

@riley1 I agree, the scent is much better when mixed with warm water in the shower, that really makes it "bloom". I'm glad you are liking it, too, I think it's the first one Chaz has ever had with a coffee scent front and center, isn't it?

Re: Waitlist cancelled or on backorder

riley1 — Sun, 06 Nov 2022 19:53:24 GMT

@CamilleP - Yes, I believe so.

Did you smell samples of the new winter Chocolate? I'm wondering how that is going to smell. I'm tempted to order.

Re: Waitlist cancelled or on backorder

CamilleP — Mon, 07 Nov 2022 02:17:10 GMT

I only got a peel-n-sniff sample, @riley1 so I don't know what the ingredients are. To me it smelled intensely chocolate, and I didn't get anything else, but it's supposed to have hazelnut in it as well, and if I ever get some and use it in the shower, perhaps I'll smell the filbert in there in addition to the chocolate. CC that smells like Nutella, what's not to love, right?

Re: Waitlist cancelled or on backorder

geezerette — Mon, 07 Nov 2022 21:27:52 GMT

@CamilleP wrote:
@riley1 I agree, the scent is much better when mixed with warm water in the shower, that really makes it "bloom". I'm glad you are liking it, too, I think it's the first one Chaz has ever had with a coffee scent front and center, isn't it?

@CamilleP

@riley1

As Chaz was describing it he mentioned that while he has always loved the smell of coffee brewing, he can't drink it. Apparently even decaf disagrees with him. He said he's always been envious of people who can drink Starbucks.

(I haven't watched his on-air presentations of PPL, so maybe he's already mentioned all that.)

Re: Waitlist cancelled or on backorder

CamilleP — Mon, 07 Nov 2022 22:16:13 GMT

@geezerette That's sad, I can't imagine not drinking coffee! I would bet it's the acid, not the caffeine, or else he could drink decaf. I wonder if he's tried some of the cold brew techniques that significantly reduce acid in the final result? I think there are some coffee brands that work to reduce the acidity, too. But if Chaz can't drink it, it rather explains why he's never used it before in his CC's. Thanks for the explanation, @geezerette .

Re: Waitlist cancelled or on backorder

geezerette — Tue, 08 Nov 2022 15:02:47 GMT

@CamilleP wrote:
@geezerette That's sad, I can't imagine not drinking coffee! I would bet it's the acid, not the caffeine, or else he could drink decaf. I wonder if he's tried some of the cold brew techniques that significantly reduce acid in the final result? I think there are some coffee brands that work to reduce the acidity, too. But if Chaz can't drink it, it rather explains why he's never used it before in his CC's. Thanks for the explanation, @geezerette .

@CamilleP

It's possible it could be acid, or something other than caffeine. I know I can't have too much coffee because it bothers me. But he said it made him "jittery", even the decaf, which I thought was a little weird. I only get "jittery" from too much caffeine, and decaf doesn't affect me at all in that way.

But that's how he phrased it.