topic Re: Auto shipped canceled in WEN

Auto shipped canceled

hot shopper — Sun, 16 May 2021 23:33:03 GMT

Has anyone else had their Spring three SC cancelled? Bummer

Re: Auto shipped canceled

January121 — Mon, 17 May 2021 06:08:02 GMT

@hot shopper wrote:
Has anyone else had their Spring three SC cancelled? Bummer

@hot shopper ... sorry but, what is the “Spring three SC” that was

cancelled ?

Re: Auto shipped canceled

riley1 — Mon, 17 May 2021 11:32:54 GMT

@January121 - I believe it is the set of 3 styling cremes from the Spring scents.

Re: Auto shipped canceled

hot shopper — Mon, 17 May 2021 12:48:53 GMT

It was the Spring set of three shampoos.

Re: Auto shipped canceled

quadmimi — Mon, 17 May 2021 13:15:16 GMT

@hot shopper wrote:
It was the Spring set of three shampoos.

@hot shopper @riley1

If it's the trio of Cleansing Conditioners I think someone else did say that but I am not sure who? Can you reach out to Customer Service & ask why?

I have the trio of Summer ones coming out in July, I sure hope those aren't cancelled also...maybe someone else will see this...

Re: Auto shipped canceled

riley1 — Mon, 17 May 2021 15:43:50 GMT

@hot shopper @quadmimi - Since you indicated trio of SC, I guessed at Styling Cremes.

Re: Auto shipped canceled

quadmimi — Mon, 17 May 2021 17:26:01 GMT

@riley1 wrote:
@hot shopper @quadmimi - Since you indicated trio of SC, I guessed at Styling Cremes.

@riley1 @hot shopper

I emailed Chaz's CS to ask about Summer CC trio...She said there is no issue with it & spring trio there was an issue due to "caps"...It is fixed & fully stocked so if you were a Spring Trio person I would contact the Q CS first & see if they can now release it..

*Chaz's CS is just wonderful, so if no luck with the Q just email them..They will do

there best to fix it...

Re: Auto shipped canceled

January121 — Tue, 18 May 2021 18:22:58 GMT

@riley1 wrote:
@January121 - I believe it is the set of 3 styling cremes from the Spring scents.

@riley1 THANKS 😊

Re: Auto shipped canceled

hot shopper — Wed, 19 May 2021 15:48:26 GMT

Thanks for your advice, I contacted QVC and they said they could not get the product, so I will contact CS at Wen.

Re: Auto shipped canceled

77yangya — Fri, 21 May 2021 09:27:35 GMT

I got my spring trio a while back. I seriously doubt the summer trio will be cancelled.

Re: Auto shipped canceled

katholli — Sat, 22 May 2021 14:56:52 GMT

Auto-delivery plan in account hasn't worked proper;ywell for weeks!