topic Re: Expired Wen in WEN

Expired Wen

akdld — Tue, 31 Mar 2020 22:30:14 GMT

I just got today in the mail, an expired Wen from 2015. Here are 2 photos of it. I opened it and it smelled of rotten eggs. I cannot belive that I got a 5 year old Wen. Why is Wen selling out old expired products??

I've seen many others complain about this issue before and now it happened to me. I think I'm just about done with Wen. For any of you who think that it's ok to use old expired stuff and paying to dollars for it, be my guest. Keep your remarks to yourselves. I think it's not ok to get 5 year old products.

Re: Expired Wen

danedylan — Tue, 31 Mar 2020 22:35:39 GMT

I don't use Wen anymore--stopped using it when there was an indicment against the company--did give it a try but really didn't care for it--anyway--here's what I'm thinking--where has this stuff been all this time?--what wherehouse?--on the shelf somewhere in the back?--unacceptable

Re: Expired Wen

Leggett28 — Tue, 31 Mar 2020 22:37:21 GMT

@akdld You’re absolutely right. That’s ridiculous.

Re: Expired Wen

Whosits — Tue, 31 Mar 2020 22:49:00 GMT

" Why is Wen selling out old expired products?? "Although I'd love to say because Wen is not a good company (and I don't think it is) too be fair it's probably a QVC warehouse issue

Re: Expired Wen

KJPA — Tue, 31 Mar 2020 22:59:14 GMT

That date is a manufacturing date. There isn't an expiration date on Wen products. So every Wen product you purchase will have a date in the past, even if it was made yesterday. You will never see a date in the future because it couldn't have been made yet. But it is confusing for many consumers.

They say it's good for two years after opening. I've had open containers in cool, dark closets for 4-5 years and they were perfectly fine. Some have a 2015 date and I'm using them now. But if anything ever smelled bad of course I wouldn't use it.

Re: Expired Wen

ANewHue — Tue, 31 Mar 2020 23:10:35 GMT

How many times are we going to go over this? Exactly @KJPA. I have always stocked my products and have never had a problem. Recently I opened a gallon of BGT that was at least four years old and it was fine. I have to ? All of these posts.

Re: Expired Wen

hopi — Wed, 01 Apr 2020 00:05:57 GMT

@ANewHue wrote:
How many times are we going to go over this? Exactly @KJPA. I have always stocked my products and have never had a problem. Recently I opened a gallon of BGT that was at least four years old and it was fine. I have to ? All of these posts.

Everytime someone get a 5 year old product. The did not sign up for that and would not have ordered it if they knew that was the case.

Re: Expired Wen

jackthebear — Wed, 01 Apr 2020 00:21:28 GMT

It's one thing to have stuff stockpiled by yourself but shipping 5 year old product is not good

Re: Expired Wen

quadmimi — Wed, 01 Apr 2020 01:04:26 GMT

If your Wen smells like rotten eggs return it...Wen is good for 2 years after opened, no issues here ever. Many products not just Wen are good for periods before & after opened. It's your personnel choice to not continue. Creating a thread will get you many different responses.

It's better you just settle this with CS & then find something you aren't uncomfortable with

Re: Expired Wen

ANewHue — Wed, 01 Apr 2020 02:45:40 GMT

@quadmimi well said & thank you. Could swear this is not the first time this appeared /same person.

Re: Expired Wen

quadmimi — Wed, 01 Apr 2020 04:05:33 GMT

@ANewHue wrote:
@quadmimiwell said & thank you. Could swear this is not the first time this appeared /same person.

@ANewHue you are correct...

Re: Expired Wen

Drythe — Wed, 01 Apr 2020 20:45:43 GMT

@quadmimi wrote:
@ANewHue wrote:
@quadmimiwell said & thank you. Could swear this is not the first time this appeared /same person.
@ANewHue you are correct...

@ANewHue @quadmimi

YEP. Same complaint about dates back in 2017 💭

Re: Expired Wen

riley1 — Wed, 01 Apr 2020 12:39:30 GMT

@Drythe @quadmimi - yes, there was another post awhile ago about the same subject.

Re: Expired Wen

BExplorer — Wed, 01 Apr 2020 18:39:23 GMT

@akdld wrote:
I just got today in the mail, an expired Wen from 2015. Here are 2 photos of it. I opened it and it smelled of rotten eggs. I cannot belive that I got a 5 year old Wen. Why is Wen selling out old expired products??
I've seen many others complain about this issue before and now it happened to me. I think I'm just about done with Wen. For any of you who think that it's ok to use old expired stuff and paying to dollars for it, be my guest. Keep your remarks to yourselves. I think it's not ok to get 5 year old products.

What is it you are wanting from us @akdld when you post on the WEN forum and say, "Keep your remarks to yourself"? 🤔

Re: Expired Wen

rplas64 — Sat, 30 May 2020 17:58:47 GMT

This is a QVC warehouse/stock issue. Chaz talked about this during his fb live last night but also know, the product isn't expired just because the date is older. It's a sealed bottle,so once it's opened, it's good for at least 2 years after the seal is opened. Now....I have lots of opened Wen bottles and have never had an issue of any of them "going bad".

Re: Expired Wen

Artista928 — Wed, 17 Jun 2020 01:56:44 GMT

Yep. They say 2 years but I've had 5 years that was fine, opened. The key is keeping it in a dark cool place with the top on tight. Don't keep opening the top to sniff. Air isn't good either. I never leave it in the bathroom. I take it when I'm going to wash.

Re: Expired Wen

77yangya — Wed, 17 Jun 2020 09:11:29 GMT

I smell a troll.......