topic Re: Update post ?? in WEN

Update post ??

kricket3142 — Tue, 11 Sep 2018 20:09:12 GMT

I updated my post from a few years ago to let everyone know how my hair was coming along, but it has disappeared and it's not in my profile history

What could have happened?

Re: Update post ??

Barbara-QVC — Tue, 11 Sep 2018 22:43:53 GMT

@kricket3142 wrote:

I updated my post from a few years ago to let everyone know how my hair was coming along, but it has disappeared and it's not in my profile history

What could have happened?

Hi @kricket3142

Unfortunately it is against Communtiy Standards to bump up an old thread. You are welcome to start a new thread.

Barb

Customer Care

Re: Update post ??

kricket3142 — Tue, 11 Sep 2018 20:44:44 GMT

@Barbara-QVC

oh, i apologize i did not know that. I have updated it once before without any issues....is there any way you can bring my original post back into my profile? I worked very hard on it and it's the only thing i have to look back on to see how far I have come.

Re: Update post ??

Barbara-QVC — Tue, 11 Sep 2018 22:44:37 GMT

@kricket3142

Once a thread is deleted it is no longer visible. Sorry!

Re: Update post ??

kricket3142 — Tue, 11 Sep 2018 22:50:49 GMT

@Barbara-QVC

Can you tell me why the new post I just posted was deleted? I made an entirely new post, I didnt bump up an old thread, and yet it is not visible.

Re: Update post ??

Barbara-QVC — Tue, 11 Sep 2018 23:02:34 GMT

I see you made a post on a thread that was over 2 years old and that was deleted for bumping. I do not see that you started a brand new thread.

Re: Update post ??

kricket3142 — Tue, 11 Sep 2018 23:04:54 GMT

I did and posted it about 45 minutes ago, I saw that someone hearted the post, then when I went and refreshed the page, the post was gone. It's not even in my saved drafts on my profile, so I'm assuming it was flagged and deleted.

Re: Update post ??

Barbara-QVC — Tue, 11 Sep 2018 23:21:37 GMT

@kricket3142

I looked and found the new thread you referenced in our quarantine folder(most likely it was delayed due to the images) and released it for you. I did not see that it had received any hearts yet since it was not officially published yet.

Re: Update post ??

kricket3142 — Tue, 11 Sep 2018 23:22:53 GMT

Awesome!! Thank you so much!

Re: Update post ??

Barbara-QVC — Tue, 11 Sep 2018 23:32:32 GMT

@kricket3142

You're welcome!