topic Re: Dry Oil Spray in WEN

Dry Oil Spray

makena — Sun, 03 Jun 2018 02:23:03 GMT

I wanted to try this product so I checked out the reviews and I always start with rating low to high. so many complaints about the function of the sprayer. Has this been fixed or is it still an issue.

Re: Dry Oil Spray

rochelleS — Sun, 03 Jun 2018 02:37:58 GMT

@makena

That's a good question. I've had problems but, the big but, have not yet contacted the salon for feedback or replacement sprayers. I did put some in a 2oz spray bottle in the meantime. Regardless, this hopefully has been addressed.

Anybody else resolved this issue?

Re: Dry Oil Spray

makena — Sun, 03 Jun 2018 02:53:37 GMT

@rochelleS it does not seem right to have to go out and purchase a spray bottle if you've put that much money into a product.

Re: Dry Oil Spray

rochelleS — Sun, 03 Jun 2018 03:00:43 GMT

I agree @makena. Frankly I've been distracted by my Mother's recent death and family affairs. In the meantime I tried the small spray bottle.

Re: Dry Oil Spray

SurferWife — Sun, 03 Jun 2018 03:05:06 GMT

@makena & @rochelleS...the spray bottle issues were fixed. All you have to do is call Chaz’s customer service (not QVC) and they will ship you new ones for free. I did a while back and the new sprayer works like a champ!

Re: Dry Oil Spray

makena — Sun, 03 Jun 2018 03:09:04 GMT

@rochelleS wrote:
I agree @makena. Frankly I've been distracted by my Mother's recent death and family affairs. In the meantime I tried the small spray bottle.

I'm so sorry to hear that.. I sure do wish you more peaceful times to come.

Re: Dry Oil Spray

rochelleS — Sun, 03 Jun 2018 03:15:50 GMT

@makena Thank you 💛.

Re: Dry Oil Spray

rochelleS — Sun, 03 Jun 2018 03:26:43 GMT

@SurferWife wrote:
@makena & @rochelleS...the spray bottle issues were fixed. All you have to do is call Chaz’s customer service (not QVC) and they will ship you new ones for free. I did a while back and the new sprayer works like a champ!

Thank you @SurferWife! I will definitely make that call. I need to ask about the texturing mist spritzer too. I have a couple duds there too. But, I adore the product so much! Between this, the mousse and the Men's styling paste, I now have a trio of styling products that are workhorses! I actually get great results without any buildup or helmet hair.

Re: Dry Oil Spray

x Hedge — Sun, 03 Jun 2018 03:44:31 GMT

I wasn't able to order the dry oil when it first came out. By the time I ordered they had fixed the pump issue. The orders go out with the improved pump now.

@rochelleS, @makena, @SurferWife

Re: Dry Oil Spray

mzlg — Sun, 03 Jun 2018 04:28:31 GMT

@rochelleS, I'm so sorry for the loss of your Mother.

Re: Dry Oil Spray

makena — Sun, 03 Jun 2018 04:36:34 GMT

@x Hedge thanks for clarifying.

Re: Dry Oil Spray

rochelleS — Sun, 03 Jun 2018 04:37:40 GMT

@mzlg Thank You 💛.

Re: Dry Oil Spray

77yangya — Sun, 03 Jun 2018 10:34:52 GMT

Hi makena, I believe the issue with the pump straw is fixed. Anyway, where I live it's SUPER DUPER HUMID! yuk. I mean YUK! LOL! I spritzed the dry oil in my hair, alot, while my hair was soaking wet, in the shower, after I applied the leave in CC and it HELPED tremendously with frizz. I will not be without this product. Heck, if I had to dump it in my hands to use it I would! LOL!!!!

Re: Dry Oil Spray

77yangya — Sun, 03 Jun 2018 10:38:30 GMT

Hi @rochelleS, I see by your post you lost your mother. That's a tough one. I lost mine in 1990 and I still cry about it. I miss her every single day. We were close. Please accept my condolences. I'm very sorry, I know you're hurting badly. I sincerely hope you have support at this time, it helps. God bless. XXOO

Re: Dry Oil Spray

rochelleS — Sun, 03 Jun 2018 11:54:17 GMT

Thank You @77yangya💛.

I hope you're feeling better too.

Re: Dry Oil Spray

riley1 — Sun, 03 Jun 2018 12:19:36 GMT

I have had no problems with the sprayer.

Re: Dry Oil Spray

CoastalGal — Sun, 03 Jun 2018 13:41:38 GMT

@SurferWife wrote:
@makena & @rochelleS...the spray bottle issues were fixed. All you have to do is call Chaz’s customer service (not QVC) and they will ship you new ones for free. I did a while back and the new sprayer works like a champ!

@SurferWife Do you think the bottles they are currently shipping have a new spayer ?

Or will we need to contact the salon ?

Thinking of taking the plunge and buying this oil.

Re: Dry Oil Spray

x Hedge — Sun, 03 Jun 2018 14:16:34 GMT

@CoastalGal, see post #9 upthread.

@makena, you're welcome.

@rochelleS, under the right conditions a few grains of the magnesium sulfate salts (the ingredient that creates 'texture') can clump together and interfere with the spring or nozzle.

Try removing the texturizing mist pump and submerging it sideways in a basin of hot tap water.

Hold it sideways and pump several times while it's submerged. This will dissolve the blockage if the culprit is a few crystals that have bonded together.

Hope that solves your problem.

Re: Dry Oil Spray

rochelleS — Sun, 03 Jun 2018 14:38:53 GMT

Thanks @x Hedge, I'll give this a try but I have to think I received defective sprayers in my AD duo. I tried both of them, brand new and the top does not depress. It's as if they're locked. A real effort to depress. I got so frustrated and annoyed I ended up pouring the liquid into my hand. Wasteful and lost the benefit of a fine spray application. Same happens with some of my texturing sprays. One leaks down the side of the bottle when depressed, others don't glide down in a single motion. It's as if the mechanism needs lubricating. It hurts my hand. I definitely need new sprayers. The thinner tubed unit has not been user friendly for me.

Re: Dry Oil Spray

x Hedge — Sun, 03 Jun 2018 14:46:55 GMT

@rochelleS

I know what you mean. It's like the pieces of plastic won't 'slip' past one another. I've had a few in RTMs.

I should take one of those apart and check, see if there's a tiny plastic burr that interferes with the mechanism.