topic Re: Dear Susan in Susan Graver

Dear Susan

jackiejenny — Mon, 25 Apr 2016 07:02:36 GMT

I have heard you say you do read the comments and that you care about what we think, so I am going to give this a shot. I mean this as constructive criticism...to help, not to hurt.

Over the years I have purchased many items from your line. In particular, I love and own many of your polar fleece jackets and coats.

I appreciate your enthusiasum you have for your clothes, but you have to realize you are losing a lot of your customer base by manically talking over the host every time you are on. You see, we can't hear ANYTHING when you insist on doing this, therefore, many don't watch your shows anymore.

I am sure this isn't what you want, so please take this into consideration so we can watch your shows again. Thanks!~

Re: Dear Susan

daisy4 — Mon, 25 Apr 2016 08:31:52 GMT

I do like Susan Graver's clothes. I recently ordered two tops and am excited about receiving them, BUT when the show was on the other day I had to watch it with the sound turned off. Susan was talking over the host ( I think it was Rachael) and I couldn't hear what either one of them was saying. When I did have the sound turned on Rachael made a mistake about how long it takes to get a particular top back in, and Susan had a fit. She kept repeating over and over that Rachael was wrong and it takes longer. We get it Susan. You don't have to keep repeating yourself! That's when I turned the sound off. I don't know what is wrong with Susan. All I can't think of is she has some kind of medical problem or she is just really,really rude. Whatever it is I cannot watch her shows when she acts like that. It's a shame because , as I said, I do like her clothes.

Re: Dear Susan

Anonymous — Mon, 25 Apr 2016 08:24:08 GMT

This post has been removed by QVC inappropriate

Re: Dear Susan

Goldengate8361 — Mon, 25 Apr 2016 10:53:42 GMT

This is such a boring topic. Many of us think she's fantastic and wish more vendors would show as much energy and enthusiasm as Susan. I think that we should all just agree to disagree and leave it at that. As its been said a million times and in a million different ways, nobody forces you to watch. Just kindly switch channels, please.

Re: Dear Susan

Jaspersmom — Mon, 25 Apr 2016 12:49:55 GMT

It is not a boring subject to everyone. I haven't watched an SG show in eons, but I do order on a regular basis since her clothes are perfect for my line of work. Last night, there was nothing on at the ten o'clock hour, so I decided to watch SG on the Q. I was hoping I'd see a few things I can order for an upcoming trip. I wanted to enjoy this show, I really, really did, but my midway, my head was spinning. Susan was so hyper and talking nonstop, that I had to mute the sound. Sandra tried to do her best to control the show, but she had her struggles too.

I have written to QVC in the past about this. Susan may be a great person. I'm sure she is wonderful and kind and nice to everyone. However, she has to remember how her behavior comes across to the viewers. No one can hear anything when both she and the host are talking. When the host has to give an update or describe the product, SG needs to be quiet for a few minutes, take a breath and relax.

Re: Dear Susan

shaggygirl — Mon, 25 Apr 2016 13:09:32 GMT

I remember way back when she first came to QVC and she was nothing like she is now. Unfortunately the past few years she's become more & more frenetic and it just continues to worsen. I doubt if complaining anywhere or to anyone, including Susan herself is going to change anything. She is who she is and you can either take her leave her. Personally about 10 minutes is my limit. I do get a sense though that away from QVC she's probably a very sweet person.

Re: Dear Susan

on the bay — Mon, 25 Apr 2016 13:27:47 GMT

@Anonymous wrote:
This post has been removed by QVC inappropriate

@Anonymous

Cindy-it must have been my post that was removed as I don't see it.

Honestly in the 10 years I've posted here, I've never had a post removed.

So I was definitely surprised. Are we not supposed to say anything about the producers or what things the hosts have to say when they talk over Susan or a vendor?

If you would rather not answer, thats okay, just makes me wonder why it is allowed to complain about Susan or some and not have polite but adverse opinions about QVC and the style of selling.

It makes me reluctant to post here at all.

I will respect your decision to reply or not either way.

And I am not "challenging a moderator's decision" I just am truly asking for future posting caution.

Re: Dear Susan

Anonymous — Mon, 25 Apr 2016 13:46:14 GMT

@on the bay Sent you an email! Cindy

Re: Dear Susan

on the bay — Mon, 25 Apr 2016 13:55:31 GMT

@Anonymous

thank you!

I see, the wrong post was attributed to me. Now, I'm not so confused.

Thanks again for replying

Re: Dear Susan

Winkk — Mon, 25 Apr 2016 13:56:18 GMT

It seems as though every time Susan is on there is a post about her. She is who she is. Anyone who watches on a regular basis knows her personality. The host that works with her needs to just step back and let Susan do the talking with the host giving updates as needed. When you have a chatty host that competes with Susan it's not good.

I like Susan and her clothes.

Re: Dear Susan

Silver Fox1 — Mon, 25 Apr 2016 14:26:06 GMT

@shaggygirl wrote:
I remember way back when she first came to QVC and she was nothing like she is now. Unfortunately the past few years she's become more & more frenetic and it just continues to worsen. I doubt if complaining anywhere or to anyone, including Susan herself is going to change anything. She is who she is and you can either take her leave her. Personally about 10 minutes is my limit. I do get a sense though that away from QVC she's probably a very sweet person.

I noticed this to, she has gotten even worse this past year. I really like her but it is getting out of control and last night was one of the worst I'ev ever seen her, she just would not stop talking. It is rude and it must drive the host crazy, I usually just ignore it but last night it was so bad that even when the host was talking, trying to give information, she just would not stop so you couldn't hear a thing. I love her, her line and her enthusiasm but it really is getting out of control

Re: Dear Susan

Effie54 — Mon, 25 Apr 2016 14:56:24 GMT

@Goldengate8361 wrote:
This is such a boring topic. Many of us think she's fantastic and wish more vendors would show as much energy and enthusiasm as Susan. I think that we should all just agree to disagree and leave it at that. As its been said a million times and in a million different ways, nobody forces you to watch. Just kindly switch channels, please.

Maybe the original poster (like me) likes her clothing and just doesn't want Susan to talk over the host. We don't want to switch channels.....please.

Re: Dear Susan

Susan-QVC — Mon, 25 Apr 2016 15:52:44 GMT

This post has been removed by QVC unkind

Re: Dear Susan

hunnebee — Mon, 25 Apr 2016 18:02:33 GMT

I for one can only take Susan Graver for a very short period of time. Her chattyness and her personality is not one I can watch with sound. I do not order many of her items, however, I do like her silky tops and order when on sale. For myself, I find these tops to be sized wrong. I usually wear a size 12 and with her tops I need an 8. If I go to the next size up, it's too large. The size 8 sleeves are tight and the chest is tight. I cannot order very many of her clothing items because of the sizing. Please, correct this. I normally purchase Denim and Co. I find the sizing to be much more fitting.

Re: Dear Susan

Skididdy — Mon, 25 Apr 2016 19:39:15 GMT

Susan is super sweet, but we really need to hear the specifics on the garmentS.

In my opinion....that goes for EVERYONE ON THIS SHOPPING NETWORK....

One person speak at a time PLEASE........give size info, dimensions, runs small or big, suggestions on fit, ect............not a foreign concept. IF YOU WANT TO BE A SHOPPING NETWORK WITH LESS RETURN TURNOVER..............GIVE MORE INFO.

YA THINK ?????????????????????????????

Re: Dear Susan

kelsey17 — Mon, 25 Apr 2016 20:47:00 GMT

I find LG of LOGO guilty of talking constantly during the presentations lately also.....................and constantly repeating how her clothes are "everything"..... I have gotten used to Susan G............she reminds me of a family member of ours who is just "hyper"....and can't help themselves! So i just go with it....

Re: Dear Susan

jackiejenny — Mon, 25 Apr 2016 22:26:07 GMT

I appreciate all of your comments very much! I am okay with the poster who finds this boring because the advice would be the equivalent as we get by suggesting we turn the channel...just don't read the topic. I am not sure why it matters who is the original poster is, even though I wasn't aware of this, what matters is results.

There are just too many shoppers bothered by this, therefore, it can't be ignored. If it is ignored, then we can say we tried.

I am going to stay positive and hope that things get better...just an improvement, that is all I am asking for....not a head transplant.

Re: Dear Susan

apple1964 — Wed, 27 Apr 2016 13:10:38 GMT

This complaint about Susan Graver has been going on for several decades she is never going to tone it down. I can see by these posts that she is getting worse not better. I do not order from her line. But, I watched one day and that was the last day I watched. If you like her line order on line at QVC.COM or mute your TV. Because, she is not going to change Susan Graver has no filter and does not care if she is annoying or rude. And QVC could careless until her line stops selling. Sorry .. it is what it is!

Re: Dear Susan

TX-starlight — Fri, 29 Apr 2016 06:43:01 GMT

Love Susan's clothing, but I simply can not watch her anymore. her behavior is manic & makes me nervous & irritable. I want to see/hear details, which she does NOT let the hosts do their job. I can NOT for the life of me understand why QVC keeps letting this happen & does not get her under control. I have lost interest in QVC for SO many reasons & Susan is 1 of them.

Re: Dear Susan

Fona — Fri, 29 Apr 2016 07:18:01 GMT

I really like Susan Graver's clothes, especially her jackets, which I think are always lovely and very well made. However, like a lot of posters, I turn off the sound and then go online to read the details - but this is annoying and I would much rather both watch and listen to a show. My big problem with SG is that as soon as an item is introduced and the host starts to show the colors, SG jumps right in at the first color and starts giving specific details. QVC should really institute a rule that as soon as an item is introduced, ALL vendors should step aside until the host has finished her initial introduction. One thing I have always noticed yet have never seen a comment about. Isaac Mizrahi is exactly the same as SG - he never stops talking in the background even as the host is trying to speak. For that reason, I turn him off, too.