topic Re: I really hate FedEx! in Among Friends

I really hate FedEx!

chrystaltree — Mon, 05 Aug 2024 20:43:01 GMT

Mid June I bought my great niece 4 pairs of shorts from Walmart. They sent them via FedEx. Fedex is problematic here because they won't ring doorbells. They usually toss the package in your doorstep or porch. But they didn't do that. They took them to one of those drop off places. A dry cleaner in town. They said I'd get an email to pick it up. Never got the email. The place said they never received the package. Hubby checked in with them twice. I gave up. I thought eventually they would return it to Walmart. So. Last Monday FedEx sent an email telling me to pick up my package. I didn't. I didn't care and it was so hot. Today. I got an email saying FedEx tried to deliver and I refused delivery. That did not happen. I've been in all day. Why not just put it on the steps like they always do? Maybe they will finally return it to Walmart like they should have done six weeks ago. Conversely, I bought her similar shirts for the same $4 a pair from Shein and they were delivered by USPS in 7 or 8 days. She's been wearing them all summer.

Re: I really hate FedEx!

stevieb — Mon, 05 Aug 2024 20:55:27 GMT

Knock on wood, I've not had any of the delivery services take my packages to a drop off site witout my having agreed to it. Knock on wood again, but around here, Fedex has stepped up while the other services have become more lax.

Re: I really hate FedEx!

I am still oxox — Mon, 05 Aug 2024 20:56:19 GMT

@chrystaltree wrote:
Mid June I bought my great niece 4 pairs of shorts from Walmart. They sent them via FedEx. Fedex is problematic here because they won't ring doorbells. They usually toss the package in your doorstep or porch. But they didn't do that. They took them to one of those drop off places. A dry cleaner in town. They said I'd get an email to pick it up. Never got the email. The place said they never received the package. Hubby checked in with them twice. I gave up. I thought eventually they would return it to Walmart. So. Last Monday FedEx sent an email telling me to pick up my package. I didn't. I didn't care and it was so hot. Today. I got an email saying FedEx tried to deliver and I refused delivery. That did not happen. I've been in all day. Why not just put it on the steps like they always do? Maybe they will finally return it to Walmart like they should have done six weeks ago. Conversely, I bought her similar shirts for the same $4 a pair from Shein and they were delivered by USPS in 7 or 8 days. She's been wearing them all summer.

I had an issue with a shipment from Amazon shipped via Fedex. The delivery was a rug from the vendor, Fedex was supposed to deliver on Friday, checked all day Friday no delivery. Finally delivered 2 PM Saturday. we are not home while my renovation is being done, thank goodness the contractor was there on Saturday to get the delivery

Re: I really hate FedEx!

fthunt — Mon, 05 Aug 2024 20:56:23 GMT

No doorbell ringers here ...........sets the dogs off.

Re: I really hate FedEx!

Jazzycat1 — Mon, 05 Aug 2024 21:00:33 GMT

I do too, for all the same reasons. Thanks for posting. I will not purchase from a provider who uses FedEx for delivery.

Re: I really hate FedEx!

Icegoddess — Mon, 05 Aug 2024 21:05:59 GMT

FedEx never rings the doorbell here. Wish they would. Brown and USPS are more likely to. FedEx occasionally loses a package once it reaches the local facility and then usually finds it a few weeks later, but I have the same problem with USPS on occasion. I'll get the wating to be accepted at my local facility message. I don't know what that means. We don't have a large facility. And where do packages wait before they're allowed to enter?

Lately, our USPS has been lax about delivering some of our mail, mostly sales flyers. It even made the news and then we got 2 months worth, but still not the most recent one in one day. I have no complaints about our mail delivery person though. She works her bu++ off.

Re: I really hate FedEx!

BunSnoop — Mon, 05 Aug 2024 21:09:43 GMT

FedEx often leaves our packages right in front of our garage doors. The front door step is only a few steps away and the front door step is where UPS and the postal service leaves our packages - but not FedEx. So far, I've been lucky and have not backed out of the garage and driven over anything!

Re: I really hate FedEx!

DrakesMomma — Mon, 05 Aug 2024 22:39:00 GMT

There is one FedEx driver here that knocks on the door like he is not only the police but an entire SWAT team.

Re: I really hate FedEx!

chrystaltree — Mon, 05 Aug 2024 21:21:31 GMT

@DrakesMomma wrote:
There is one FedEx driver here that knocks on the door like he is not only the police by an entire SWAT team.

I would love that. I would be thankful because if I was in the back of the house, I would hear him.

Re: I really hate FedEx!

Mom2Dogs — Mon, 05 Aug 2024 21:31:20 GMT

@chrystaltree I feel your pain. In our area they are ureliable. At our business I will not work with a supplier if they will not ship using UPS.

FED EX lied about trying to deliver tags that I had ordered. They said that the road was closed and they could not deliver. Complete lie...our business is on the main street in a small town and no roads were closed.

UPS is pretty reliable, they stop in our office roughy the same time every day when we have a delivery. FED EX shows up all hours of the day.

Re: I really hate FedEx!

KittySoftPaws — Mon, 05 Aug 2024 21:33:44 GMT

@chrystaltree Chewy uses FedEx, and while most of the drivers are great because they carry the heavy boxes to our second floor condo, today's delivery was a wreck. First, he put the box right in front of the door opening so you couldn't even open the door. Secondly, it wasn't in a Chewy box, so it had been reboxed and it was crushed open at the top with the tape just hanging off. I called Chewy and they had a picture of the box since the driver's must do that now. He said, "that box is a mess, and this is unacceptable"! There was several dented cans and one item missing. Chewy is always good about making the wrongs right, but what has happened to FedEx? If I were Chewy, I would switch over to UPS.

Re: I really hate FedEx!

alohakz — Mon, 05 Aug 2024 22:17:59 GMT

@DrakesMomma my son holds his ears when the truck pulls up

Re: I really hate FedEx!

bmorechick — Mon, 05 Aug 2024 22:28:50 GMT

This must be a regional thing because FED EX around here is great. Delivery on time or before time, I get an email and text with a picture of the package on my property, be it out front or around back. Considerate with the package placement, etc. My son uses fed ex exclusively for his business and same thing. He has deliveries all over the country and they arrive on time, with the photo. If there's an issue, we also get notified.

Re: I really hate FedEx!

Mz iMac — Mon, 05 Aug 2024 22:31:14 GMT

@chrystaltree "Today. I got an email saying FedEx tried to deliver and I refused delivery. That did not happen."

Yes it did.

"Last Monday FedEx sent an email telling me to pick up my package. I didn't. I didn't care and it was so hot."

Re: I really hate FedEx!

Kachina624 — Mon, 05 Aug 2024 22:32:40 GMT

@chrystaltree. You hate FedEx and so do I. Every experience I've had with them has been a disaster. I'm convinced the ability to read is not a requirement for employment there.

Did you get a refund from Walmart?

Re: I really hate FedEx!

Susan345 — Mon, 05 Aug 2024 23:04:22 GMT

I live on the 3rd floor of an apartment. All the delivery companies are horrible. They just throw the package on the floor in the entryway.

A few years ago the management put a table in the lobby. This way kind residents can bring things in and put them on the table. Things are not as likely to be stolen.

Sometimes if I am getting the mail and see a delivery person I will hold the door and ask them to drop it on the table. Most will do it.

Amazon is the worst! One time a guy came in with a bunch of packages. I asked him to bring it inside. He said no my instructions are to leave it here and he dropped the stuff on the floor and left.

It annoys me no end when I get a notice that says "left in mailroom'. It's a public entry that happens to have mailboxes.

Fortunately for me I am very lucky to have nice neighbors who sometimes bring packages up and drop them at my door. They know it is not easy for me to carry big things.

Re: I really hate FedEx!

Goodie2shoes — Mon, 05 Aug 2024 23:21:31 GMT

I posted a problem I had with fedx about a month ago or so and got a little negative feedback but I got it resolved to my satisfaction. I had a delivery of chocolates to my apartment when it was over 90 degrees and instead of bringing it in the apartment building and leaving it at the mailbox just inside the door the driver left it outside in the heat. The box was marked perishable. My neighbor happened to see the box when she was coming in the building and left it at my door which is just inside the building( I saw her on my ring camera) The chocolates had melted along with the ice in the box. I called Amazon where I placed my order, made a complaint and notified Fedx. I called the no sugar company who sent the order and they replaced my order via Fedx with another driver who delivered my order directly to my door and rang my doorbell. Every other delivery driver whether Fedx, UPS and the Post office comes into the building and delivers packages to the door or leaves it at the general mailbox which is just inside the entrance door of the building. This particular driver was to lazy to bring the package into the building.

Re: I really hate FedEx!

CoffeeNut — Mon, 05 Aug 2024 23:29:43 GMT

Never had an issue. Sign up for a free Fedex Account and set up your alerts. I get a text and email in real time when Fedex delivers a package.

Re: I really hate FedEx!

qbetzforreal — Mon, 05 Aug 2024 23:34:03 GMT

The refusal of delivery is referring to your refusal to pick the package from the drop off spot.

Re: I really hate FedEx!

AuntMame — Tue, 06 Aug 2024 01:27:01 GMT

@KittySoftPaws wrote:
@chrystaltree Chewy uses FedEx, and while most of the drivers are great because they carry the heavy boxes to our second floor condo, today's delivery was a wreck. First, he put the box right in front of the door opening so you couldn't even open the door. Secondly, it wasn't in a Chewy box, so it had been reboxed and it was crushed open at the top with the tape just hanging off. I called Chewy and they had a picture of the box since the driver's must do that now. He said, "that box is a mess, and this is unacceptable"! There was several dented cans and one item missing. Chewy is always good about making the wrongs right, but what has happened to FedEx? If I were Chewy, I would switch over to UPS.

We've also had problems with FedEx deliveries from Chewy. The driver will toss the boxes of dog and cat food at the foot of the driveway by the street, leaving them in a heap of broken, open boxes and dented cans, rather than carry them to the door. I've spoken to Chewy's customer service on several occasions about it. They have photos of the delivery messes. They always promise to have one of their supervisors speak to a FedEx supervisor. I've suggested that they switch to UPS.

For a while I cancelled all Chewy deliveries and ordered pet food from Amazon instead because the Amazon drivers always carry everything to the door.