topic Re: WEBSITE AGAIN in Among Friends

WEBSITE AGAIN

KathyM23 — Sun, 24 Apr 2022 17:40:19 GMT

My usual and only complaint with QVC. Ordering and Wish List function not available and doesn't even recogonize my log in. I really wish QVC would get with the program and get a better more efficient web provider. What they currently have just doesnt keep up. Too many issues.

The vendors should complain. After all, it is their products we are unable to purchase. I have three items in my Wish List that I am trying to purchase, two pair of Franco Sardo shoes and a D& C top. Oh well, I could try by phone but I don't want to because I want my 8% Mr Rebates points. The shoes are $120 and $125 so that would really rack up points for rebates at the special 8% rate

Re: WEBSITE AGAIN

pupwhipped — Sun, 24 Apr 2022 17:34:54 GMT

Typical QVC bull. Can't even add items to the cart to purchase and all saved items are gone, possibly never to be seen again...it's happened before. I just love how they try at every turn to keep me from being a customer.

Re: WEBSITE AGAIN

Maltichonmom17 — Sun, 24 Apr 2022 17:36:18 GMT

It's definitely being wonky right now. I can't view my wish list or add an item to my shopping cart. 🤷🏻‍♀️
Looks like their website may be overloaded again on yet another crash and burn free ship day.

Re: WEBSITE AGAIN

Lucylu12 — Sun, 24 Apr 2022 17:39:37 GMT

I agree it's a mess!

Re: WEBSITE AGAIN

AuntG — Sun, 24 Apr 2022 17:42:37 GMT

Went to Order Status and it says they are sorry but it's down.

Re: WEBSITE AGAIN

luvsbulldogs — Sun, 24 Apr 2022 17:51:08 GMT

Tried to order last night and it would not get rid of easy pay. I phoned customer service and they said there was no problem on their end. Tried again this morning and this time nothing will not go into my card. Now the phone lines are all busied out.

Re: WEBSITE AGAIN

geezerette — Sun, 24 Apr 2022 18:06:48 GMT

I just tried to place an order and nothing shows up in the cart.

Re: WEBSITE AGAIN

KailaS — Sun, 24 Apr 2022 18:08:49 GMT

Like several of you, I cannot put anything into my cart for the last hour. Earlier, I could not get around the easy pay default. That is three iitems so far I did not order. I have used three devices, each with a different browser. But this is typical on free shipping day. I ordered an item I wanted on Amazon instead.

Re: WEBSITE AGAIN

nextwinner — Sun, 24 Apr 2022 18:09:40 GMT

Not working for me either.

Re: WEBSITE AGAIN

Kitty Galore — Sun, 24 Apr 2022 18:13:25 GMT

I cannot put saved items into cart no matter how many times I try! Ridiculous!! Can't even just place an order . Guess I don't need the item 😏 I still can't heart here or use different fonts etc. why isn't the tech team working on all these things 😠???

Re: WEBSITE AGAIN

Foxxee — Sun, 24 Apr 2022 19:50:37 GMT

Didn't this happen before on several Free Shipping days?

Re: WEBSITE AGAIN

Gorgf — Sun, 24 Apr 2022 20:04:46 GMT

@Foxxee Yes....I recall "Wish Lists" disappeared several times on Free Ship days and also sometimes saved items.

I haven't recalled a problem ordering before on line though with nothing going into a cart or vanishing from a cart? I got through earlier in the day but had to bother CS as was not able to change some of my easy pays which she could easily do. It sounds like CS is not informed, as news to her?

Re: WEBSITE AGAIN

TwinkleBell — Mon, 25 Apr 2022 00:33:59 GMT

All this was part of Q's,

. . . . . . . . . . "QVC Customer NON-Appreciation Hour."