topic Re: NO PAPERWORK OR RETURN LABELS FOR MOST SITES in Among Friends

NO PAPERWORK OR RETURN LABELS FOR MOST SITES

Shanus — Thu, 21 Apr 2022 09:49:27 GMT

I mostly order online for clothing, beauty, etc. I'm finding it so annoying that most companies no longer include any details in the received packages and no return labels.

After receiving 4 pkgs. yesterday, I spent hours looking for emails with order numbers and then trying to print return information. I'll definitely be cutting back on ordering.

Anyone else finding this too much bother?

Re: NO PAPERWORK OR RETURN LABELS FOR MOST SITES

LizzieInSRQ — Thu, 21 Apr 2022 10:15:42 GMT

I will say when I get my email of the order confirmation I do save it in a file but don't print it, for easy access to information. I'm glad I don't get all that paper to have to save or throw away later and less manufacturing costs passed on to me. I know exactly where the file is and have subfiles per company. Easy.

Re: NO PAPERWORK OR RETURN LABELS FOR MOST SITES

CalminHeart — Thu, 21 Apr 2022 10:40:50 GMT

I've never had any problems finding a return label. Most companies provide them or have you fill out an online return form and then print the label. I rarely buy from places that make me pay return fees.

Re: NO PAPERWORK OR RETURN LABELS FOR MOST SITES

avid shopper — Thu, 21 Apr 2022 12:48:10 GMT

@Shanus

I understand your point and totally agree. I have to return an item received yesterday with no return slip. Today I have to call customer service to get a return form mailed to me. I don't have a printer as it is too costly to keep a printer to print a couple of things a year.

They may think the elimanation of the return slip discourages returns but that does not work on me.

Q - still there on some items

V - no longer on most items

C - not for the customer

Update

I just got off the phone with CS and was told that this item I want to return is inelegible for returns. What is going on here?

Re: NO PAPERWORK OR RETURN LABELS FOR MOST SITES

mimomof4 — Thu, 21 Apr 2022 10:49:52 GMT

I noticed this years ago and it has never bothered me. I don't find it a bother and I don't spend hours searching through emails. Right now QVC is the one of the few places I receive return slips or packing lists.

If I receive an item I would like to return (I have one this week from ******'s sporting goods). I simply go to the companies website to look up my order and click that I want to return the item. Its all a very easy process.

I don't use a printer often either but don't use that as an excuse at all. I purchased one for $30 during a back to school sale. It is used once a month. Its small and serves its purpose.

Re: NO PAPERWORK OR RETURN LABELS FOR MOST SITES

AngelPuppy1 — Thu, 21 Apr 2022 10:50:28 GMT

Another great change that is not what is more convenient for the customer but what is more convenient for the company! I don't care for this either, but it's what it's come to! I am not crazy about ordering so much from amazon but there is one thing they do that I really like currently -- which will probably get changed because it is easy --- and that is the fact that you can just return things to your local kohls store with not much bother at all. You do need that little code thing -- I forget what it's called -- but that's pretty easy to find, but you don't even need the original packaging or need a return label or anything. Most companies that I have dealt with are much more involved to deal with. If you just have a phone and no printer I don't know how you handle all of this? I am not good with technology at all, so I'm sure others here know....

Re: NO PAPERWORK OR RETURN LABELS FOR MOST SITES

Skyegirl21 — Thu, 21 Apr 2022 10:55:51 GMT

Yes- So annoying. It's all over. I got notified via email that I have a balance at Quest Diagnostics ( bloodwork done). And I need to go to their website to pay- They don't send invoices anymore- Arghhhhhh.
@AngelPuppy1 is exactly correct, the company saves money at my inconvenience-

I don't care for all these changes either- 😳

Re: NO PAPERWORK OR RETURN LABELS FOR MOST SITES

ECBG — Thu, 21 Apr 2022 10:57:45 GMT

@Shanus

Yep. I think they're trying to save paper, therefore, money.

Your return information is on the label on the front of the package. I've been doing this for a month or two.

Re: NO PAPERWORK OR RETURN LABELS FOR MOST SITES

jackthebear — Thu, 21 Apr 2022 11:25:40 GMT

@Shanus wrote:
I mostly order online for clothing, beauty, etc. I'm finding it so annoying that most companies no longer include any details in the received packages and no return labels.

After receiving 4 pkgs. yesterday, I spent hours looking for emails with order numbers and then trying to print return information. I'll definitely be cutting back on ordering.

Anyone else finding this too much bother?

other than Amz I go to the store to return if I order , not a big shopper for clothing online

Re: NO PAPERWORK OR RETURN LABELS FOR MOST SITES

Bri369 — Thu, 21 Apr 2022 11:37:06 GMT

Spending hours going through emails? That's a lot of time. You must have a lot of orders.

I get paperwork with most of my orders. I don't think it's a big deal to not get paperwork. I imagine with so many thefts of packages, they don't want people's order information so easily available.

Re: NO PAPERWORK OR RETURN LABELS FOR MOST SITES

Diva on The Q — Thu, 21 Apr 2022 11:37:34 GMT

@Shanus: Most companies these days have discontinued including order information but you can always check your account online. The Order Status tab for QVC contains everything you need to know about your orders.

Re: NO PAPERWORK OR RETURN LABELS FOR MOST SITES

Mj12 — Thu, 21 Apr 2022 11:40:01 GMT

You can do a search in emails. It shouldn't take minutes much less hours.

Re: NO PAPERWORK OR RETURN LABELS FOR MOST SITES

Still Raining — Thu, 21 Apr 2022 14:42:39 GMT

Just move all the email confirmations to their own file and delete as they arrive. Also easy to track arrival dates that way. Sometimes if I feel paranoid I put the CC alerts there too 🤣

Re: NO PAPERWORK OR RETURN LABELS FOR MOST SITES

DJs mom — Thu, 21 Apr 2022 17:03:56 GMT

Very few places I buy online that I cannot return in store. In these cases, I just pull up my account on my phone and the sales associate will scan the code or I'll read them my order number. As for Amazon, I take my returns to the UPS store or to Kohl's and I just show them the QR code on my phone and they scan it. QVC is probably the only place I would have to print a return label.

Re: NO PAPERWORK OR RETURN LABELS FOR MOST SITES

Foxxee — Thu, 21 Apr 2022 18:57:42 GMT

What makes most customers angry is when retailers give them something then take it away; however, we don't see price reductions. Yes, we have been paying for those labels.

Inflation, price increases, aren't our fault, why should we pay for them? All the current issues causing them are just using shoppers as doormats. "We'll just pass everything on to them."

However, some shoppers just accept them as changing times.

We don't have to put up with this?

Everything could begin to change for the better tomorrow if those who have the influence to do so wanted to make those changes. There are reasons why they don't want to.

Re: NO PAPERWORK OR RETURN LABELS FOR MOST SITES

BeeChee — Thu, 21 Apr 2022 21:34:53 GMT

@avid shopper wrote:
@Shanus

I understand your point and totally agree. I have to return an item received yesterday with no return slip. Today I have to call customer service to get a return form mailed to me. I don't have a printer as it is too costly to keep a printer to print a couple of things a year.
They may think theelimanationn of the return slip discourages returns but that does not work on me.

Q - still there on some items
V - no longer on most items
C - not for the customer

Update

I just got off the phone with CS and was told that this item I want to return isinelegiblee for returns. What is going on here?

@avid shopper.......being nosey....what are you trying to return that is not eligible to be returned? I've never heard of such. Just sayin'

smileyhappyy:

Re: NO PAPERWORK OR RETURN LABELS FOR MOST SITES

jackthebear — Sat, 23 Apr 2022 10:27:20 GMT

use your emails search function
check your order history