topic Re: Amazon returns in Among Friends

Amazon returns

frenchie — Fri, 30 Apr 2021 11:58:22 GMT

Is it true that Kohl's accepts Amazon returns? I had a problem at UPS. I don't have a smart phone for scanning. They don't have wifi? So having UPS pick up from home. It would be easier for me if Kohl's did it differently. Too much trouble.

Re: Amazon returns

LindaSal — Fri, 30 Apr 2021 12:13:59 GMT

Yes they do accept returns at Kohl's for amazon. Just go to the customer service desk.

I've done it, it's quite easy and convenient.

Re: Amazon returns

MezzieStarr — Fri, 30 Apr 2021 12:21:43 GMT

My local Rite Aid has Amazon Lockers.

Amazon will email you a code, you go to the touchscreen at the lockers, enter the code, locker door opens, leave the package, close the door. UPS will pick it up there.

Re: Amazon returns

jackthebear — Fri, 30 Apr 2021 12:34:15 GMT

@frenchie wrote:
Is it true that Kohl's accepts Amazon returns? I had a problem at UPS. I don't have a smart phone for scanning. They don't have wifi? So having UPS pick up from home. It would be easier for me if Kohl's did it differently. Too much trouble.

print the email with the QR code and take that, they wil scan it, it's so much easier than using the phone

BTW using the amazon locker used to be free, it isn't now for me but perhaps that depends on one's location

going to kohls is totally out of the way for me

Re: Amazon returns

tucsongal — Fri, 30 Apr 2021 15:27:41 GMT

My Kohl’s has a dedicated kiosk for Amazon returns. I use my phone but you could print out the code they send you. You don’t even need to package the item; they just scan and you hand it to them and you’ll have your refund very quickly. Plus you get a 25% Kohl’s coupon. It’s great!

Re: Amazon returns

ECBG — Fri, 30 Apr 2021 20:33:00 GMT

Love my UPS package store. I just take the item in, no box, just original plastic bag, show them my return authorization email. Done!

Re: Amazon returns

Sage04 — Sat, 01 May 2021 03:32:30 GMT

I don't understand this. All my Amazon returns are through Khols but my brother's are done through UPS don't know why. I have never seen UPS on my list for returns. I love returning to Khols because I get a coupon that can be used at Khols.

Yesterday I got a $5.00 off Coupon when I returned something to Khols and I was able to get a pair of jeans that was on sale for 8.00 marked down from 18.00 and a candle. All I had to pay was $5 and change.

You have to make sure that Khols is listed. No package either for Khols.

Re: Amazon returns

Sage04 — Sat, 01 May 2021 03:35:34 GMT

@MezzieStarr wrote:
My local Rite Aid has Amazon Lockers.

Amazon will email you a code, you go to the touchscreen at the lockers, enter the code, locker door opens, leave the package, close the door. UPS will pick it up there.

@MezzieStarr I remember Rite Aid when we lived in NY. None here in Georgia where we live, so we return at Khols.

Re: Amazon returns

Mj12 — Sat, 01 May 2021 15:40:58 GMT

For me anyway, it depends on the item I am returning. It used to be only UPS returns; then I was directed to ONLY Kohls for a return. A few months later, I had a return and wasn't given Kohls as an option - back to UPS. I don't care which it is, both are quite easy.

Re: Amazon returns

bonnielu — Sun, 02 May 2021 03:22:26 GMT

I walk into Kohls and they have a dedicated area to return Amazon packages. They take care of everything. Easy in and out. And they hand you a discount coupon for shopping at Kohls. Love it.

Re: Amazon returns

Nuttmeg — Sun, 02 May 2021 17:21:00 GMT

@jackthebear

This probably a way for customers to pick up packages in a timely manner delivered to a locker. They do this where I live too.

I heard talk of lock boxes for your porch.

Re: Amazon returns

Sage04 — Mon, 03 May 2021 15:24:23 GMT

@bonnielu wrote:
I walk into Kohls and they have a dedicated area to return Amazon packages. They take care of everything. Easy in and out. And they hand you a discount coupon for shopping at Kohls. Love it.

I love this about Khols. I get coupons everytime I go. Last week it was $5 off. Usually it's 25% off. Received a package on Saturday and decided to return it because it was not what I expected, I was so disappointed when the Buyer said I could keep it. I was looking forward to getting my Coupon.

Re: Amazon returns

stevieb — Mon, 03 May 2021 15:33:26 GMT

@frenchie Unless someone knows something I don't, you still need a code to return to Kohl's. You can, though, have Amazon email it to you and print out the email.

Re: Amazon returns

stevieb — Mon, 03 May 2021 15:34:23 GMT

@MezzieStarr wrote:
My local Rite Aid has Amazon Lockers.

Amazon will email you a code, you go to the touchscreen at the lockers, enter the code, locker door opens, leave the package, close the door. UPS will pick it up there.

This is a good service. I'd not heard of this one. Will have to see if it's an option locally.

Re: Amazon returns

stevieb — Mon, 03 May 2021 15:39:21 GMT

Unless something has changed, when processing returns with Amazon I've been able to choose the method I prefer to use for a return. If there seems to be a problem choosing your preferred method, have their Customer Service call you. They are almost always accommodating. I've even asked them to mail me UPS return labels, which they've done. I hope they stay as helpful and don't go the way of some retailers whereby the customer does all the jumping through hoops.

Re: Amazon returns

NickNack — Mon, 03 May 2021 20:10:59 GMT

@Sage04 wrote:
I don't understand this. All my Amazon returns are through Khols but my brother's are done through UPS don't know why. I have never seen UPS on my list for returns. I love returning to Khols because I get a coupon that can be used at Khols.

Yesterday I got a $5.00 off Coupon when I returned something to Khols and I was able to get a pair of jeans that was on sale for 8.00 marked down from 18.00 and a candle. All I had to pay was $5 and change.

You have to make sure that Khols is listed. No package either for Khols.

@Sage04 You have to scroll down the list of drop off places to see UPS. That's what I have to do. Kohl's isn't convenient for me.