topic Re: Not Too Sure I Like Ordering From Walmart in Among Friends

Not Too Sure I Like Ordering From Walmart

ECBG — Tue, 15 Dec 2020 19:01:27 GMT

I ordered some items from walmart since I work. I added some items like scotch tape I would have picked up for Christmas.

I got a bag on the front porch that night. A week later I have just gotten a box delivered by the post office, and I also have to go to the back of our walmart for a pickup which can be a pain since often I have to search for an associate.

I wish it had just come in one box. At least the smaller common items like tape could have been in that first bag brought to the porch.

Re: Not Too Sure I Like Ordering From Walmart

QVCkitty1 — Tue, 15 Dec 2020 19:12:20 GMT

@ECBG wrote:
I ordered some items from walmart since I work. I added some items like scotch tape I would have picked up for Christmas.

I got a bag on the front porch that night. A week later I have just gotten a box delivered by the post office, and I also have to go to the back of our walmart for a pickup which can be a pain since often I have to search for an associate.

I wish it had just come in one box. At least the smaller common items like tape could have been in that first bag brought to the porch.

Some items are listed for pick up only.

Re: Not Too Sure I Like Ordering From Walmart

marzi 1 — Tue, 15 Dec 2020 19:14:13 GMT

I like the curbside grocery pick up and picking up from the automatic kiosk in the front of the store,but if I have to go all the way to the back of the store and wait for an associate I will just get it somewhere else.

Re: Not Too Sure I Like Ordering From Walmart

scatcat — Tue, 15 Dec 2020 19:22:04 GMT

I rarely shop at WalMart and I can count on 2 fingers the number of times I've ordered from their website.

Got a couple jackets last week, keeping 1 want to return 2. To my surprise, I can't return at store. What a PITA I have to box up and take to a Fed Ex Shipping store.

I know this is a first world problem, but not a problem I will ever take on again. No more WalMart on line shopping for me.

Re: Not Too Sure I Like Ordering From Walmart

ECBG — Tue, 15 Dec 2020 19:45:38 GMT

@scatcat wrote:
I rarely shop at WalMart and I can count on 2 fingers the number of times I've ordered from their website.

Got a couple jackets last week, keeping 1 want to return 2. To my surprise, I can't return at store. What a PITA I have to box up and take to a Fed Ex Shipping store.

I know this is a first world problem, but not a problem I will ever take on again. No more WalMart on line shopping for me.

@scatcat

Not returning to the store is quite surprising!

Re: Not Too Sure I Like Ordering From Walmart

VanSleepy — Tue, 15 Dec 2020 19:50:59 GMT

I've been ordering some staples from Walmart. If it says 2-day delivery I always get it in two days. I haven't had any problem. I haven't ordered anything in over a month, so who knows how it is with the Christmas rush though.

I did have a plastic grocery bag on my porch one day and thought one of my friends was surprising me with something. It was two jars of peanut butter I ordered, and the rest of the order came the next day in a box. I didn't quite understand that one lol

Re: Not Too Sure I Like Ordering From Walmart

RedTop — Tue, 15 Dec 2020 20:07:02 GMT

@ECBG,

As a frequent customer of online ordering from Wal-Mart, I urge you to be careful about what you wish for with their packaging!

My very first order was packaged nicely and I was so pleased, thinking how easy was that? 2nd order okay. And then the problem packages started coming; dented cans because the box was full, and nothing was used to pad and separate the items inside. I ordered multiple boxes of Glade candles; all stuck in one box with a 3 pack of Heinz ketchup, no packing material, and of course I had broken candles. The biggest mess yet was a 3 pack of Hellman's mayo, thrown into a box with canned items and dish detergent, again with no packing material, and no sealed bag for the liquid soap. The cans were dented; one of the mayo jars was split open and what wasn't covered in mayo, had dish soap on it!

Yes, I complained and got some money refunded, but I also left a really bad review about the half- ***ed employees they had filling orders in the warehouse. I was sure some of my canned stuff was coming from a damaged bin to start with, but someone wasn't using any common sense about what was being packaged together! I put my dissatisfaction out there bold and plain.

I still order large amounts of dog food from them, but have started ordering more thru Sams Club, and so far so good.

Re: Not Too Sure I Like Ordering From Walmart

NickNack — Tue, 15 Dec 2020 20:12:39 GMT

@ECBG wrote:
@scatcat wrote:
I rarely shop at WalMart and I can count on 2 fingers the number of times I've ordered from their website.

Got a couple jackets last week, keeping 1 want to return 2. To my surprise, I can't return at store. What a PITA I have to box up and take to a Fed Ex Shipping store.

I know this is a first world problem, but not a problem I will ever take on again. No more WalMart on line shopping for me.
@scatcat

Not returning to the store is quite surprising!

@ECBG @scatcat If you can't return it to the store, then it was a third party seller selling the item, not Walmart. Walmart has lots of third party sellers on their website. It will say somewhere under the description who it's sold by.

Anything sold by Walmart can be returned to Walmart.

Re: Not Too Sure I Like Ordering From Walmart

ECBG — Tue, 15 Dec 2020 20:21:32 GMT

@RedTop

Very interesting.

Do you have a Sams Club in town and get deliveries?

Please explain.

The only mailing I had from them was a gold necklace for a pendant being made for my DIL. They didn't have it in our Sams location.

Thanks.

Re: Not Too Sure I Like Ordering From Walmart

RedTop — Tue, 15 Dec 2020 20:32:47 GMT

@ECBG,

I am an hour away from Sams Club, so I place an online order for canned, boxed items and they are sent to me, delivered by FedEx. I get free shipping with a Plus account, and most things arrive within 2-5 days.

I shop in person for most groceries, but buy larger sizes of staples (cereal, condiments, peanut butter, etc) thru WM or Sams at cheaper prices than my IGA.

Re: Not Too Sure I Like Ordering From Walmart

chickenbutt — Tue, 15 Dec 2020 21:01:39 GMT

I'm not sure that 'packing' is in their area of expertise. I've ordered a couple of times from Walmart (online ordering for regular delivery) and it just felt like somebody grabbed a HUGE box and just started throwing things into it.

In one order I had 12 cans of pumpkin puree, half of which were dented (I said 5 in another post recently but realized I was wrong - it was 6), and three of those were really badly dented. Everything was just tossed into the box that was well over twice as large as it needed to be.

I have an order out right now and I noticed from the shipping info that it's coming from Sam's Club. I was surprised by that, as I am not a member (my husband is but he didn't put me on his account). At least there is nothing breakable in that order, so we'll see.

I give the props in one area, however - it seems like every time I have ordered online the orders have shipped quickly. Sometimes delays with the shipping partners (IIRC, FedEx each time), but on the end of Walmart no complaints there.

Re: Not Too Sure I Like Ordering From Walmart

scatcat — Tue, 15 Dec 2020 21:21:45 GMT

@NickNack wrote:
@ECBG wrote:
@scatcat wrote:
I rarely shop at WalMart and I can count on 2 fingers the number of times I've ordered from their website.

Got a couple jackets last week, keeping 1 want to return 2. To my surprise, I can't return at store. What a PITA I have to box up and take to a Fed Ex Shipping store.

I know this is a first world problem, but not a problem I will ever take on again. No more WalMart on line shopping for me.
@scatcat

Not returning to the store is quite surprising!

@ECBG @scatcat If you can't return it to the store, then it was a third party seller selling the item, not Walmart. Walmart has lots of third party sellers on their website. It will say somewhere under the description who it's sold by.

Anything sold by Walmart can be returned to Walmart.

@NickNack

Good to know thanks. One jacket was Avia which I'm 99% sure they sell in store.

Re: Not Too Sure I Like Ordering From Walmart

NickNack — Tue, 15 Dec 2020 21:38:46 GMT

@scatcat wrote:
@NickNack wrote:
@ECBG wrote:
@scatcat wrote:
I rarely shop at WalMart and I can count on 2 fingers the number of times I've ordered from their website.

Got a couple jackets last week, keeping 1 want to return 2. To my surprise, I can't return at store. What a PITA I have to box up and take to a Fed Ex Shipping store.

I know this is a first world problem, but not a problem I will ever take on again. No more WalMart on line shopping for me.
@scatcat

Not returning to the store is quite surprising!

@ECBG @scatcat If you can't return it to the store, then it was a third party seller selling the item, not Walmart. Walmart has lots of third party sellers on their website. It will say somewhere under the description who it's sold by.

Anything sold by Walmart can be returned to Walmart.
@NickNack

Good to know thanks. One jacket was Avia which I'm 99% sure they sell in store.

@scatcat I was sure I was right about that, but maybe I wasn't. I apologize. Here's what I found on their website:

As part of our COVID-19 response, we will temporarily not allow store returns on certain items. For the most up-to-date information, please visit Walmart's Policies and Guidelines website.

Returns are available for nearly everything Walmart sells. Your purchase history on Walmart.com displays the latest eligible date for a return or replacement, however, we recommend keeping track of all manufacturer packaging and your receipt for a minimum of 90 days after purchase.

Items purchased from dealers or resellers and not Walmart or Walmart.com directly are not eligible for return, refund, or exchange.

Returning Items Purchased on Walmart.com

Items sold and shipped by Walmart can be returned or replaced, when available, by mail within 90 days of receipt. To ensure your item may be returned, review the exceptions on our corporate Return Policy page.

For items sold by Marketplace Sellers, find more details about Marketplace returns.

Re: Not Too Sure I Like Ordering From Walmart

ScrapHappy — Tue, 15 Dec 2020 21:43:53 GMT

I don't like ordering from Walmart any more. Too much is shipped by a third vendor, I think it's called "world market." Been told too many times that if I ordered from a third vendor/world market, that it can be returned to the store. But it can't I guess that's why there is a Fed Ex right next to returns in the Walmart store. They'll print up a label and send me over there.

Re: Not Too Sure I Like Ordering From Walmart

Foxxee — Tue, 15 Dec 2020 22:38:56 GMT

Last year I had a few problems with packing, but complained and boxes were then packed very well, liquid caps sealed after my complaint. The CS rep said she would contact the fulfillment center where my orders were sent. Obviously, she did.

However, instead of packing everything in one box, more recently, Walmart has been sending items separately or a few in a box. I wonder if their fulfillment centers are running out of products, so they search their database for fullfillment centers that have what I ordered. That might be the reason they are coming separately.

That might change when the influx of orders die down after Covid-19.

Re: Not Too Sure I Like Ordering From Walmart

corita — Tue, 15 Dec 2020 22:48:21 GMT

Some months ago, I ordered online to have some items shipped from Wal Mart. The arrived poorly packed, dented and some broken. I did get refunds, but......

Currently, the only Wal Mart ordering I do is store delivery to my home. I get most of my groceries that way and have had few problems!! Once in while, I order some item to find out that they ran out of it!! But over all, I am very satisfied with their service.

Re: Not Too Sure I Like Ordering From Walmart

JYWilliams — Wed, 16 Dec 2020 20:37:01 GMT

I placed an order on line to have some items from Walmart shipped to me. I get a email saying since it's in my local store they will deliver it. At 7:15 last night a young lady brought my items to me in their Walmart bags.

Re: Not Too Sure I Like Ordering From Walmart

ECBG — Wed, 16 Dec 2020 21:31:25 GMT

Well, now I'm ticked!!!

I had 4 days to pick up half of an order, today being the LAST day, and got an email this morning they put it back. Today was the last day. I was going when the rain quit.

Humph!!!!

Re: Not Too Sure I Like Ordering From Walmart

lovesrecess — Sat, 19 Dec 2020 22:52:52 GMT

My DD does grocery pickup at WM all the time. She has so far had no issues with it, but she is the only one I know who is okay with it. I have not attempted it nor do I have any plans to do it. Last year I ordered a toy I couldn’t find in stock anywhere else, I received the message it was ready for pickup, but had to go all the way to the back of the store and wait for them to locate it. Never again.

Re: Not Too Sure I Like Ordering From Walmart

catwhisperer — Sun, 20 Dec 2020 00:05:12 GMT

I have had problems every time I have ordered from them.