topic Re: Items To Return To Closed Stores in Among Friends

Items To Return To Closed Stores

ECBG — Sat, 25 Apr 2020 23:08:15 GMT

Gosh! I have some items I purchased online from b&m stores while they were closed and I need to return them! I did reorder, but, I can't keep them in my car because DH will take my car for tires sooner or later. If I mail them back. I'll lose shipping and I'm not going to do that living 15 minutes away!!! Rats!

Anyone else having returns hanging around?

Re: Items To Return To Closed Stores

Eileen in Virginia — Sat, 25 Apr 2020 23:20:13 GMT

Have you checked their websites to see if they've extended their in-store return policy? Talbots has extended its return policy to begin when they reopen their stores. I suppose I could mail merchandise back, but I always take my returns to their store. TJMAXX is doing this, too.

Re: Items To Return To Closed Stores

homedecor1 — Sat, 25 Apr 2020 23:46:47 GMT

Most stores have extended their return policies.

The info usually can be found on their website under: COVID-19 or "return" policies.

I know Target has extended til 7/15.

Re: Items To Return To Closed Stores

msgb — Sat, 25 Apr 2020 23:48:42 GMT

Call their customer service number. They might be able to answer your question. Some have 800 numbers.

Perhaps if they have curbside delivery they might also have curbside return.

But also look at the website to see what they are doing customer sevice wise since this event.

Re: Items To Return To Closed Stores

ECBG — Sun, 26 Apr 2020 00:10:19 GMT

@msgb wrote:
Call their customer service number. They might be able to answer your question. Some have 800 numbers.
Perhaps if they have curbside delivery they might also have curbside return.
But also look at the website to see what they are doing customer sevice wise since this event.

@msgb Thank you. They're closed as same as me. I'm not over the date, it's just a pain to deal with!

Re: Items To Return To Closed Stores

elated — Sun, 26 Apr 2020 06:23:01 GMT

I returned sheets to Macy's using their return label. It didn't cost me anything. The real problem is receiving your refund. It took 20 days to receive my credit. I called CS and they said it would take 48 to 72 hours to get my credit. The only reason I was able to talk with a CS rep is because they give Platinum members priority.

They don't take returns at curbside. I know they have given you extra time to return your merchandise. I was use to taking my returns to the store and within 48 hours the credit showed on my account.

Re: Items To Return To Closed Stores

Tinkerbell3 — Sun, 26 Apr 2020 08:44:49 GMT

SOOO frustrated by this also! I always return to the store and can't and I am not about to lose money by sending back via mail- I also don't feel comfortable going to a post office! NO RETAILER should be charging customers to return items right now.

Re: Items To Return To Closed Stores

cuddlesmama — Sun, 26 Apr 2020 11:57:50 GMT

CVS is not taking back any returns.

Re: Items To Return To Closed Stores

CalminHeart — Sun, 26 Apr 2020 12:00:06 GMT

@ECBG wrote:
Gosh! I have some items I purchased online from b&m stores while they were closed and I need to return them! I did reorder, but, I can't keep them in my car because DH will take my car for tires sooner or later. If I mail them back. I'll lose shipping and I'm not going to do that living 15 minutes away!!! Rats!

Anyone else having returns hanging around?

I actually got tired of hanging on to a return for Kohl's so I mailed it back to them with tracking. They processed it about 10 days after they received it back.

Re: Items To Return To Closed Stores

CherryHugs — Sun, 26 Apr 2020 13:55:19 GMT

I have a few thing needed to be returned to Kohls!

Re: Items To Return To Closed Stores

bonnie f — Sun, 26 Apr 2020 14:09:49 GMT

im almost positive all closed stores will definetely extend the return policy.. im a member somewhere and they are even adding all the time they were closed to my yearly membership.

Re: Items To Return To Closed Stores

Bubbles219 — Sun, 26 Apr 2020 21:57:34 GMT

I have a couple of things to return to my local Kohls. Just a short drive from my home so I am (im)patiently waiting until they open up again. Really wish they offered free return shipping.

Re: Items To Return To Closed Stores

Shanus — Sun, 26 Apr 2020 22:49:55 GMT

@ECBG I have called a few sites that are doing free returns even if not mentioned on site. If they didn't, they'd be out of business...only way to sell is online now. Most offer free shipping both ways.

Re: Items To Return To Closed Stores

Shanus — Sun, 26 Apr 2020 22:52:39 GMT

Has anyone thought about whether or not we want to end up purchasing inventory that's been lying around in bags, cars, homes for several months? Ewwwwh!

Re: Items To Return To Closed Stores

ECBG — Sun, 26 Apr 2020 22:52:56 GMT

@Shanus wrote:
@ECBG I have called a few sites that are doing free returns even if not mentioned on site. If they didn't, they'd be out of business...only way to sell is online now. Most offer free shipping both ways.

@Shanus Thanks. I redid my tanks from J Jill. One style was completely running so small they could really fit a skinny medium. In the cotton v neck tanks, they were true to size!

Re: Items To Return To Closed Stores

aubnwa01 — Mon, 27 Apr 2020 03:35:29 GMT

I was at Walmart last week & actually found a package of TP & didn't notice until I was home & looked at my receipt that the cashier had rang it up twice. I was in a hurry to just get out of there & didn't look at my receipt before I'd left the store. I called the store's CS line (this was after the store had closed for the day, so was surprised to even get an answer) & asked if they'd believe me if I told them I'd been charged twice for one pkg. of TP & credit my CC back? She told me that their CS folks are not on duty right now due to the virus & when the CS dept reopens, to tell them that there was no way I could buy 2, since there's a limit of 1 pkg per customer right now. She couldn't tell me when they'd be taking returns & giving credits again, so we'll see!

Re: Items To Return To Closed Stores

chiclets — Tue, 28 Apr 2020 19:42:29 GMT

I miss going to the brick and mortar stores.

I miss seeing what I am buying before buying it.

I miss not be able to return an item to the store, even if I had purchased it online. I miss that convenience. I do not want to pay for shipping it back when I was able to return it and saved that money.

I purchased an item from the Paper Store and it needs to be returned. The customer service department told me they are no longer sending out return labels and if I wanted to return it I would have to pay the cost, or wait until the store in my area reopens. It would be costly to return the item so I am waiting it out.

Re: Items To Return To Closed Stores

ECBG — Tue, 28 Apr 2020 23:59:50 GMT

@chiclets wrote:
I miss going to the brick and mortar stores.

I miss seeing what I am buying before buying it.

I miss not be able to return an item to the store, even if I had purchased it online. I miss that convenience. I do not want to pay for shipping it back when I was able to return it and saved that money.

I purchased an item from the Paper Store and it needs to be returned. The customer service department told me they are no longer sending out return labels and if I wanted to return it I would have to pay the cost, or wait until the store in my area reopens. It would be costly to return the item so I am waiting it out.

@chiclets You and I are in the same boat. I'm not paying to return things that the stores are 20 min away!!!