topic Re: Geeezzzzz......... in Among Friends

Geeezzzzz.........

ECBG — Fri, 05 Jul 2019 00:54:12 GMT

I called the Nordstrom 800 number for returns.

Stupidly, I forgot to include the return form inside of a box (I was getting out several items at a time). She wants the non existing order number. Not happening! She was hard to understand.

Everyone wants a job. It's hard to actually get someone that is understandable? This is Nordstroms!

Re: Geeezzzzz.........

Kachina624 — Fri, 05 Jul 2019 00:57:23 GMT

Nordies probably outsources their customer service to some foreign country.

Re: Geeezzzzz.........

millieshops — Fri, 05 Jul 2019 01:03:03 GMT

@ECBGLet's assume you and the CS could have communicated - what ideas do you have to identify your return so you can get your refund?

Re: Geeezzzzz.........

ECBG — Fri, 05 Jul 2019 01:12:38 GMT

@millieshops wrote:
@ECBGLet's assume you and the CS could have communicated - what ideas do you have to identify your return so you can get your refund?

@millieshops Online now Luv

Re: Geeezzzzz.........

RoughDraft — Fri, 05 Jul 2019 01:12:38 GMT

Do you still have the return form? Did you order the items on line? Did you keep a copy of any e-correspondence that might have contained the information she needs?

Re: Geeezzzzz.........

millieshops — Fri, 05 Jul 2019 01:28:17 GMT

@ECBGWishing you a good result.

Re: Geeezzzzz.........

ECBG — Fri, 05 Jul 2019 01:29:28 GMT

@millieshops wrote:
@ECBGLet's assume you and the CS could have communicated - what ideas do you have to identify your return so you can get your refund?

@millieshops I contacted the online. No problem with voices there. She got it resolved for now. Much thanks!

Re: Geeezzzzz.........

ECBG — Fri, 05 Jul 2019 01:30:59 GMT

@RoughDraft wrote:
Do you still have the return form? Did you order the items on line? Did you keep a copy of any e-correspondence that might have contained the information she needs?

@RoughDraft The online CS was much, much better. Asked her to pass along the problem with the 800 number.

Re: Geeezzzzz.........

ECBG — Fri, 05 Jul 2019 02:00:03 GMT

@ECBG wrote:
@millieshops wrote:
@ECBGLet's assume you and the CS could have communicated - what ideas do you have to identify your return so you can get your refund?
@millieshops I contacted the online. No problem with voices there. She got it resolved for now. Much thanks!

@millieshops To answer your question she needed the numbers on the invoice I neglected to include. The order number wasn't labeled! Imagine that!!!!!!!

Re: Geeezzzzz.........

Krimpette — Fri, 05 Jul 2019 14:09:28 GMT

Doesn't sound like you have much of a chance of getting a refund, since you didn't include any paperwork. Not sure how they could track it for you. Hard to swallow, I'm sure.