topic Re: Anyone Here Work In A Bank? in Among Friends

Anyone Here Work In A Bank?

cuddlesmama — Wed, 02 Jan 2019 15:03:39 GMT

Happy new Year Everyone!!

Yesterday I found a mistake I made in May (didn't catch the mistake then)on my savings account and would like to know how long does a bank keep your Deposits and Withdrawal slips. I need to go back and see what I wrote. What I should of been a deposit but it was a withdrawal and I know I didn't receive any money back in that amount because I would of known what I did with it. I tried calling the bank today but of course my phone stopped working.And we are now down to one car for now so i will have to wait until Thursday to go to the bank. Thanks

Re: Anyone Here Work In A Bank?

NickNack — Wed, 02 Jan 2019 15:06:31 GMT

They probably won't have the actual deposit slips, but they will definitely have a copy of the transaction.

Re: Anyone Here Work In A Bank?

50Mickey — Wed, 02 Jan 2019 15:09:25 GMT

I don't work in a bank but I am sure the bank has on file any deposits or withdrawls that you made. They probably have electronic copies. They can go back through your bank statements and see what happened Do you have acccess throgh your computer to check your statements back through the date you mentioned? Also if you were sent a bank check they would have that.

Re: Anyone Here Work In A Bank?

kare29 — Wed, 02 Jan 2019 15:20:47 GMT

I worked for a bank many years ago but I do not think things have changed that much. They will probably still have your deposit slip along with a copy of the transaction. We used to photo all checks, deposit and withdrawal slips onto microfiche on a daily basis. The way I read your post a withdrawal was done on your account instead of a deposit but you did not receive the cash. If that is the case the teller's cash drawer would have been "over" and the bank would also have a record of that. Hope this helps--Karen

Re: Anyone Here Work In A Bank?

TaylorBrown — Wed, 02 Jan 2019 15:54:48 GMT

Call the branch where the tranasaction took place. A teller or brranch manager can request a copy of the transaction from the Prrof department.

Re: Anyone Here Work In A Bank?

cuddlesmama — Wed, 02 Jan 2019 16:50:19 GMT

Thank you so much ladies. I feel confident after reading your responses that this will wotk out in the end. I will keep you posted.Thanks

Re: Anyone Here Work In A Bank?

pigletsmom — Wed, 02 Jan 2019 20:52:08 GMT

I'm a little confused by this honestly. If you went in to the bank to make a deposit and used a withdrawal slip instead the teller should have noticed that right away. I'm assuming you were depositing a check? If you gave them a withdrawal slip and a check I would think they would assume you were cashing both.

Does this show on your statement as a withdrawal and there's no correction on a later date? If a teller processed a withdrawal on your account without giving you the money their drawer would be showing a diiference of an overage. They'd have to figure that out.

Re: Anyone Here Work In A Bank?

ECBG — Wed, 02 Jan 2019 21:50:52 GMT

they have to keep checks and deposit slips for I believe 10 years. I worked my way through college in a bank. Then again during the summers as a young married without children.

Re: Anyone Here Work In A Bank?

sissel — Wed, 02 Jan 2019 22:34:40 GMT

You can go back several months on your computer but in this case you need to sit down with a bank employee to straighten it out. I am still confused as to why you deposited & it became a withdrawal unless I am not understanding the probem, but either way you need to go into your branch and find out what happened.

Re: Anyone Here Work In A Bank?

50Mickey — Wed, 02 Jan 2019 23:58:12 GMT

@pigletsmom wrote:
I'm a little confused by this honestly. If you went in to the bank to make a deposit and used a withdrawal slip instead the teller should have noticed that right away. I'm assuming you were depositing a check? If you gave them a withdrawal slip and a check I would think they would assume you were cashing both.

Does this show on your statement as a withdrawal and there's no correction on a later date? If a teller processed a withdrawal on your account without giving you the money their drawer would be showing a diiference of an overage. They'd have to figure that out.

And it would have been done at the close of business on that day.

Re: Anyone Here Work In A Bank?

jannabelle1 — Thu, 03 Jan 2019 00:44:39 GMT

I workded in banking for over 40 years (retired 5 years ago), and all transactions at the majority of banks are digital (microfiche is no longer used that I'm aware of). If you do not use online banking to get a copy of the transaction, then go to your branch and sit down with a personal banker and express your concerns. They should be able to isolate the transaction slip if it was a branch transaction. Make sure you can provide information about the "deposit", e.g., whether it was a check (and from whom) or if it was cash. Good luck to you, and I'm sure you'll get the information you need from them directly.

Re: Anyone Here Work In A Bank?

moon_gazer — Thu, 03 Jan 2019 01:39:52 GMT

I was in banking for 25 years. All transactions are filmed before leaving the bank for processing. If you have the date of the transaction, it's an easy find for someone in bookkeeping/accounting dept. to get a copy.

Re: Anyone Here Work In A Bank?

Financialgrl — Thu, 03 Jan 2019 12:04:11 GMT

@50Mickey wrote:
I don't work in a bank but I am sure the bank has on file any deposits or withdrawls that you made. They probably have electronic copies. They can go back through your bank statements and see what happened Do you have acccess throgh your computer to check your statements back through the date you mentioned? Also if you were sent a bank check they would have that.

Was just going to post the same thing. My credit union has 3 years of statements online and I believe my bank has one year. My was not that long ago.

Re: Anyone Here Work In A Bank?

chiclets — Thu, 03 Jan 2019 17:01:18 GMT

The information you seek can easily be found by the bank's research department. They will provide you with a copy of the withdrawal slip.

When you give a teller a withdrawal slip the assumption would be that you are withdrawing money. You would have received a receipt for the withdrawal transaction because that came directly from your account.

I am presuming because you received a receipt you assumed you made the deposit.

However I do wonder if you can be that sure you did not receive getting money since you already made the mistake concerning the slips. It is all confusing and frustrating for you but you can get answers from your bank.

Re: Anyone Here Work In A Bank?

Hooty — Fri, 04 Jan 2019 20:09:01 GMT

@cuddlesmama, Yes, I worked for a Bank for 17 yrs., but not in operations, Trust Dept., but I know from my online banking you can go back as far as a yr. online! Do you do online banking, check on that, and if you find it, you can probably print a copy from your own printer.

Re: Anyone Here Work In A Bank?

BeccaLou — Fri, 04 Jan 2019 22:00:06 GMT

Don't you do on-line banking. Just the part that shows checks and deposits received by you ? If so that would be a place to start . Or just go in and ask to speak to someone in the bank that has a office. They can help you I'm sure of it.