topic Re: Anyone Familiar With Kohls Cash? in Among Friends

Anyone Familiar With Kohls Cash?

cuddlesmama — Wed, 28 Nov 2018 12:54:36 GMT

I had to return an item yesterday and when I checked my $15.00 Kohl's cash this morning it said I didn't have it. I checked the date and it was still valid I am wondering because I returned and item I lost my Kohl's cash? Have you had this happen to you?

Re: Anyone Familiar With Kohls Cash?

50Mickey — Wed, 28 Nov 2018 13:17:28 GMT

I use Kohl's cash all the time. It does expire pretty quickly Did you check the date? ALso if you used the Kohl's cash on the item you returned then you used it. I am pretty sure that they don't refund the kohl's cash.

Re: Anyone Familiar With Kohls Cash?

CatLoverDogsToo — Wed, 28 Nov 2018 13:18:22 GMT

I have used Kohl's cash in the past, and when I returned an item I was very unhappy with what they did. I no longer use it. My daughter had the same experience with it recently, so she also will not use it again.

I think it is okay as long as you only use it on one item per purchase, not on "several different items" in a purchase.

I hope that makes sense.

Re: Anyone Familiar With Kohls Cash?

cuddlesmama — Wed, 28 Nov 2018 13:26:24 GMT

@CatLoverDogsToo wrote:
I have used Kohl's cash in the past, and when I returned an item I was very unhappy with what they did. I no longer use it. My daughter had the same experience with it recently, so she also will not use it again.

I think it is okay as long as you only use it on one item per purchase, not on "several different items" in a purchase.

I hope that makes sense.

Thank you for your response. Yes, I wasn't happy either if I had known that this was going to happen. How is this fair? My $15.00 in Kohl's Cash had nothing to with my return. Very disappointed.

Re: Anyone Familiar With Kohls Cash?

Justholdingon — Wed, 28 Nov 2018 13:59:30 GMT

I think that’s very fair as you had earned the $15 kohl’s cash for spending $50 in the store. By returning an item, you brought the total of your receipt below the required $50 to earn the $15 kohl’s cash therefore taking that kohl’s cash away.

☹️

Re: Anyone Familiar With Kohls Cash?

software — Wed, 28 Nov 2018 14:04:10 GMT

Yes this happened to me.

I did Christmas shopping there one year.

I think I earned 4 Kohls Kash for $200 in purchases.

I returned 1 item, which made my purchase less than $200 so Kohls reduced my Kohls Kash from 4 to 3.

I was surprised but I understand the policy. My original purchase, less the return no longer qualified for the 4 Kohls Kash coupons.

If your scenario is different, call the store, they can explain.

@cuddlesmama wrote:
@CatLoverDogsToo wrote:
I have used Kohl's cash in the past, and when I returned an item I was very unhappy with what they did. I no longer use it. My daughter had the same experience with it recently, so she also will not use it again.

I think it is okay as long as you only use it on one item per purchase, not on "several different items" in a purchase.

I hope that makes sense.
Thank you for your response. Yes, I wasn't happy either if I had known that this was going to happen. How is this fair? My $15.00 in Kohl's Cash had nothing to with my return. Very disappointed.

Re: Anyone Familiar With Kohls Cash?

ValuSkr — Wed, 28 Nov 2018 14:09:58 GMT

Kohl's Cash is basically just a coupon. A coupon with a short expiration date and strings attached. Unless you shop at Kohl's on a regular basis, it's much ado about nothing.

Re: Anyone Familiar With Kohls Cash?

CouponQueen — Wed, 28 Nov 2018 14:12:16 GMT

IF the item you returned was part of the $ amount required to earn the Kohl's Cash...then if you return the item you also lose the Kohl's Cash if it is prior to the redemption period.

Re: Anyone Familiar With Kohls Cash?

kelsey17 — Wed, 28 Nov 2018 14:17:13 GMT

I have had that done to me also......BUT i understand that i spent a certain amount to receive the Kohls Cash and thereby returning the item the Kohls Cash wasn't valid anymore because i was credited for the item..............if they didn't cancel the Kohls cash everyone would buy stuff, return it and profit from the Kohls Cash for free.

Re: Anyone Familiar With Kohls Cash?

Mj12 — Wed, 28 Nov 2018 14:52:52 GMT

@Justholdingon wrote:
I think that’s very fair as you had earned the $15 kohl’s cash for spending $50 in the store. By returning an item, you brought the total of your receipt below the required $50 to earn the $15 kohl’s cash therefore taking that kohl’s cash away.
☹️

I agree. If they did not do that, can you imagine all the people who would buy a ton of stuff to rack up the Kohls Cash - then return everything?

Re: Anyone Familiar With Kohls Cash?

DJs mom — Wed, 28 Nov 2018 14:57:44 GMT

@kelsey17 wrote:
I have had that done to me also......BUT i understand that i spent a certain amount to receive the Kohls Cash and thereby returning the item the Kohls Cash wasn't valid anymore because i was credited for the item..............if they didn't cancel the Kohls cash everyone would buy stuff, return it and profit from the Kohls Cash for free.

EXACTLY!!

Re: Anyone Familiar With Kohls Cash?

mimomof4 — Wed, 28 Nov 2018 15:24:18 GMT

@cuddlesmama wrote:
I had to return an item yesterday and when I checked my $15.00 Kohl's cash this morning it said I didn't have it. I checked the date and it was still valid I am wondering because I returned and item I lost my Kohl's cash? Have you had this happen to you?

If you returned an item, your Kohl's cash is reduced or removed if your original receipt amount is now lower than the requirement for Kohls cash.

Example you make a $60 purchase receive $10 Kohl's cash based on $50 purchase requirement for Kohl's cash. If you return $5 of that purchase you retain the $10. If you return $15 of that purchase you forfeit the Kohl's cash. They usually inform you of that at Customer Service. If you redeem the Kohls cash prior to the return, the amount of the Kohl's cash will be deducted from your return.

The Kohl's cash is just a ploy to get people in the store. It is not longer an incentive for me to shop there. If I happen to get it great but I'm not going to Kohl's just to get it. I worked at Kohls and you wouldn't believe the number of people who would spend extra money just to get their $10 of Kohl's cash.

Re: Anyone Familiar With Kohls Cash?

CherryHugs — Wed, 28 Nov 2018 16:27:05 GMT

When I have returned things I have lost my Kohls Cash. If you have way more than the value of returns I think you would have some left though.

Re: Anyone Familiar With Kohls Cash?

Sooner — Wed, 28 Nov 2018 16:31:45 GMT

I don't deal with stores that play too many games with prices and discounts. Talbots sometimes gets on my nerves with this stuff.

Mark your stuff at a fair price to begin with, have sales and go have lunch. I don't have time for the nonsense. Not QVC sales, however, REAL sales!

Re: Anyone Familiar With Kohls Cash?

threecees — Wed, 28 Nov 2018 20:06:21 GMT

@cuddlesmama If you need the number for Kohls it is 866-887-8884. Did your

return take away the whole $15. You can always check with them to clear it up.

Re: Anyone Familiar With Kohls Cash?

meem120 — Wed, 28 Nov 2018 20:52:14 GMT

Yes, if you return an item, your Kohls cash is reduced.

Re: Anyone Familiar With Kohls Cash?

lulu1 — Wed, 28 Nov 2018 21:08:48 GMT

If you received Kohl's Cash for a $55 purchase and you return a $6 item, you lose all the KC issues for the original purchase.

Re: Anyone Familiar With Kohls Cash?

texassunflower — Fri, 30 Nov 2018 00:26:29 GMT

This happened to me just this week. I returned some household items that I purchased on Black Friday. It brought the amount below $ 50.00 and I had to forfeit my Kohl's cash. I wasn't that upset because I rarely use the extra Kohl's cash. I would rather have a 30 % discount or $10 off a certain amount at time of purchase. I rarely go back the next week or so to purchase more items just to use my Kohl's cash.

Re: Anyone Familiar With Kohls Cash?

Scooby Doo — Fri, 30 Nov 2018 04:25:18 GMT

@cuddlesmama

The way to get around this is to return the item without a receipt and ask for a store credit. It won't cancel your Kohl's cash, but you will get the lowest advertised price. Today I returned an item and I would have received $2 using my receipt. So instead I used the store credit method and received $22. The store credit never expires so you don't have to use it right away.