topic Re: Tracking Returns Sent USPS From UPS Store in Among Friends

Tracking Returns Sent USPS From UPS Store

NickNack — Wed, 14 Nov 2018 21:38:28 GMT

I know QVC does returns this way, but I've forgotten what the procedure is. I was hoping someone could help me. I had a return to Nordstrom with a USPS tracking #. I took it to the UPS store a couple of days ago. The tracking info says "delivered to agent." Is that what it will say until it's delivered to Nordstrom, or does the tracking info pick up and trace the route?

I returned something to QVC this way a while ago, but forget what happened with the tracking.

Edited to say that I took this to the UPS store on Thurs., Nov. 8. It says it was picked up by the shipping agent on Sat., Nov. 10. This is Wed., Nov. 14, and there's been no further tracking info. I think it obviously is better to take it to the post office, but there's always such a long line at our branch. I guess this is the price I pay for not doing that.

Re: Tracking Returns Sent USPS From UPS Store

Robertak — Wed, 14 Nov 2018 21:01:28 GMT

I just had a return for Amazon and they gave me instructions to take to UPS store, and it was a UPS tracking number. If I had a USPS tracking I would have tried the post office first.

Re: Tracking Returns Sent USPS From UPS Store

Nightowlz — Wed, 14 Nov 2018 21:14:40 GMT

IMO delivered to Agent means you delivered it to UPS Store. Tracking should pick up once it's on it's way & in the system. Moday was a holiday so USPS is always behind after one but I would think it would show some tracking info by tomorrow or Fri for sure. If it does not I would call USPS since you shipped it at the UPS Store but shipped USPS.

Re: Tracking Returns Sent USPS From UPS Store

NickNack — Wed, 14 Nov 2018 21:26:14 GMT

@Robertak wrote:
I just had a return for Amazon and they gave me instructions to take to UPS store, and it was a UPS tracking number. If I had a USPS tracking I would have tried the post office first.

@Robertak The UPS store takes USPS returns now. There is never a line at the UPS store and there's always a long long line at the post office. It's usually about a 30 minute wait.

Re: Tracking Returns Sent USPS From UPS Store

NickNack — Wed, 14 Nov 2018 21:35:54 GMT

@Nightowlz wrote:
IMO delivered to Agent means you delivered it to UPS Store. Tracking should pick up once it's on it's way & in the system. Moday was a holiday so USPS is always behind after one but I would think it would show some tracking info by tomorrow or Fri for sure. If it does not I would call USPS since you shipped it at the UPS Store but shipped USPS.

You may be right @Nightowlz. It also says "picked up by the shipping agent." I thought I remembered from the past that that means it was picked up by someone at the post office. I could be wrong, because I don't remember much about the process at all.

Edited to say: I just looked it up, and I took it to the UPS store on Thursday, Nov. 8. It says it was picked up by the shipping agent on Saturday, Nov. 10. There's no further information since then.

Re: Tracking Returns Sent USPS From UPS Store

geezerette — Wed, 14 Nov 2018 21:48:23 GMT

My UPS store also has USPS service. But for some reason, whenever I return a USPS package there, I also can not get return tracking information. When I return at the post office, I never have any trouble with tracking, even though the packages often move slowly.

Re: Tracking Returns Sent USPS From UPS Store

NickNack — Wed, 14 Nov 2018 21:54:27 GMT

@geezerette wrote:
My UPS store also has USPS service. But for some reason, whenever I return a USPS package there, I also can not get return tracking information. When I return at the post office, I never have any trouble with tracking, even though the packages often move slowly.

@geezerette I'm not sure I'll take my USPS packages to the UPS store again. I just hate standing in line so long at the post office though. I'll be glad when I get the email from Nordstrom saying they got my return.

Re: Tracking Returns Sent USPS From UPS Store

geezerette — Wed, 14 Nov 2018 22:10:30 GMT

@NickNack wrote:
@geezerette wrote:
My UPS store also has USPS service. But for some reason, whenever I return a USPS package there, I also can not get return tracking information. When I return at the post office, I never have any trouble with tracking, even though the packages often move slowly.

@geezerette I'm not sure I'll take my USPS packages to the UPS store again. I just hate standing in line so long at the post office though. I'll be glad when I get the email from Nordstrom saying they got my return.

@NickNack

After the first couple of times with no tracking, I haven’t been back to the UPS store, unless I have a UPS package to return. I have no problems with them! But one time my USPS package was actually lost and I had no information with which to argue the point. After that happened I figured that even if I have to wait in line at the post office, it’s worth it in the end.

Re: Tracking Returns Sent USPS From UPS Store

NickNack — Wed, 14 Nov 2018 22:15:38 GMT

@geezerette wrote:
@NickNack wrote:
@geezerette wrote:
My UPS store also has USPS service. But for some reason, whenever I return a USPS package there, I also can not get return tracking information. When I return at the post office, I never have any trouble with tracking, even though the packages often move slowly.

@geezerette I'm not sure I'll take my USPS packages to the UPS store again. I just hate standing in line so long at the post office though. I'll be glad when I get the email from Nordstrom saying they got my return.
@NickNack

After the first couple of times with no tracking, I haven’t been back to the UPS store, unless I have a UPS package to return. I have no problems with them! But one time my USPS package was actually lost and I had no information with which to argue the point. After that happened I figured that even if I have to wait in line at the post office, it’s worth it in the end.

I have the tracking #, because it was on the Nordstrom return label I used on the package. I always take a picture of the label. The tracking info just doesn't show up all along the way if you drop it off at the UPS store I don't think. It shows that I dropped it off and that a USPS agent picked it up, but that's all since Saturday. If it gets lost I think I could prove to Nordstrom that I shipped it since I have that info. @geezerette

Re: Tracking Returns Sent USPS From UPS Store

TTerri — Thu, 15 Nov 2018 00:52:09 GMT

USPS Smartlabel returns, once "picked up by agent" after taking it to the post office, are tracked though this site, http://www.tracking.smartlabel.com/

Re: Tracking Returns Sent USPS From UPS Store

NickNack — Thu, 15 Nov 2018 00:57:44 GMT

@TTerri wrote:
USPS Smartlabel returns, once "picked up by agent" after taking it to the post office, are tracked though this site, http://www.tracking.smartlabel.com/

Thanks @TTerri. I did go there and got a little bit more information but not much more than the regular USPS site.

Re: Tracking Returns Sent USPS From UPS Store

chiclet — Thu, 15 Nov 2018 12:18:25 GMT

I am glad you posted this. Once I delivered a package to the UPS Store and receipt had a date on it and tracking said it was picked up 12 days later. It took a month to get refunded from the time I sent it. When I take to post office it is a different story. The post office is in the opposite direction and out of my usual area that I shop etc. but do not like the way the UPS store does things. I emailed them and they said that it leaves their store same day or early next morning but I don't find that to be true.

Re: Tracking Returns Sent USPS From UPS Store

mimomof4 — Thu, 15 Nov 2018 15:28:26 GMT

For those of you who are mentioning long lines at USPS. Do you have a location with the automatic Postage machine nearby? My local one has the machine I can weigh my package and purchase postage without waiting in a line. I use that all of the time, it makes everything so much easier. Also you can purchase the postage online yourself and schedule postage pickup.

Re: Tracking Returns Sent USPS From UPS Store

NickNack — Thu, 15 Nov 2018 19:02:57 GMT

@mimomof4 wrote:
For those of you who are mentioning long lines at USPS. Do you have a location with the automatic Postage machine nearby? My local one has the machine I can weigh my package and purchase postage without waiting in a line. I use that all of the time, it makes everything so much easier. Also you can purchase the postage online yourself and schedule postage pickup.

Yes @mimomof4. We do have that. In my case I had a pre-paid label and would want a receipt if I took it to the post office. The tracking # from the label is probably good enough, though, and if the package is small enough I can put it in the chute in the lobby.

Thanks for mentioning this. I really hadn't thought about anything other than standing in line and handing it to someone.

Re: Tracking Returns Sent USPS From UPS Store

NickNack — Sat, 17 Nov 2018 13:00:53 GMT

I finally received an email confirmation from Nordstrom that they received my return. It took nine days. The tracking still only shows that it was picked up by agent.