topic Re: Return Costs Going Up? in Among Friends

Return Costs Going Up?

CherryHugs — Fri, 06 Apr 2018 13:01:24 GMT

Does anyone else feel that return costs are getting higher all the time? I just returned something last week ( To HSN ) and checked today to see the refund status. It was almost $8 for a light weight small item. Im getting to the point of disliking ordering anything from any shopping channel due to return costs if it needs to be sent back!

Re: Return Costs Going Up?

Pecky — Fri, 06 Apr 2018 13:26:15 GMT

@CherryHugs wrote:
Does anyone else feel that return costs are getting higher all the time? I just returned something last week ( To HSN ) and checked today to see the refund status. It was almost $8 for a light weight small item. Im getting to the point of disliking ordering anything from any shopping channel due to return costs if it needs to be sent back!

Unless it is something heavy I use my own label from usps it's much cheaper.

Re: Return Costs Going Up?

JCF — Fri, 06 Apr 2018 13:36:29 GMT

I too have noticed, so the last two packages (one yesterday), I have taken to the post office and sent regular mail. It includes a tracking number.

The cost for both were a total of $4.00 savings compared to if I had sent it back postage pre-pay.

I "think" the reason for the price hike, is due to the up front cost may be as low as $3.00; but in the return they make up for the UPS and postal cost that may not have been charged up front.

Some may be shipped UPS than end up being delivered to the post office by UPS and delivered to the customer by USPS.

Re: Return Costs Going Up?

CherryHugs — Fri, 06 Apr 2018 13:40:21 GMT

It always says to use the return label so I do

So you can just go to the PO and send like you would any other package? It would be less for sure!

Re: Return Costs Going Up?

KingstonsMom — Fri, 06 Apr 2018 15:48:44 GMT

@CherryHugs

They push using that return label because it's a profit maker for QVC.

I never use their label, it's usually cheaper on my own and the return/refund is much, much quicker!

Re: Return Costs Going Up?

Mom2Dogs — Fri, 06 Apr 2018 15:59:27 GMT

Last week I sent back and maxi tank dress/susan graver. It was less expensive to use the Q label...grrr....I am really ordering less and less, just to expensive.

Re: Return Costs Going Up?

Puppy Lips — Fri, 06 Apr 2018 18:13:16 GMT

I go to the post office everyday for work, so it is no trouble for me to return items. Often I will package up the item, and bring the QVC return label, and one that I made on my own. I have the post office weigh it and tell me what the cheapest way would cost. If it is cheaper to go on my own, I put my own label on. If it is more than $6.95, I put the QVC return label on.

If I have more than one thing to return, I send them back together to save on return shipping.

Re: Return Costs Going Up?

chickenbutt — Fri, 06 Apr 2018 18:30:46 GMT

I haven't had a return in years, but I usually found that it would cost less to just pay my own postage/shipping to return something.

There are a couple of caveats to that, however -

1) You do have to watch your account because sometimes they will charge the return label postage against your account anyway; and

2) It could cost less to use their label in the case of something that has higher (let's say $100+) value, as they self-insure and you would have to pay extra to buy your own insurance if you use your own postage.

Re: Return Costs Going Up?

avid shopper — Fri, 06 Apr 2018 19:21:55 GMT

All their prices are going up. I searched for capris/pedal pusher (petite) yesterday and see they no longer carry the item #'s I have purchased for years and there is a new item at $44, they are 5 pocket and ugly. Are you kidding me. They were previously priced at $22-$29. They may have had other and may get others but I don't have time to check constantly to see if something has come in that I am looking for. Pants are the only item I have had to purchase here as they were a good value and fit for me. I will be shopping for summer pants elsewhere this year.

Re: Return Costs Going Up?

mac116 — Fri, 06 Apr 2018 20:06:32 GMT

I almost always use the QVC return label. The 2 Post Offices in my area have lines that are often OUT THE DOOR! You could easily wait for 20 minutes to get a package weighed. I don't have the patience for that. Soooo, the bottom line is that I order a lot less due to the cost of returns when you use the QVC label.

Re: Return Costs Going Up?

GSPgirl — Fri, 06 Apr 2018 20:44:17 GMT

@CherryHugs wrote:
Does anyone else feel that return costs are getting higher all the time? I just returned something last week ( To HSN ) and checked today to see the refund status. It was almost $8 for a light weight small item. Im getting to the point of disliking ordering anything from any shopping channel due to return costs if it needs to be sent back!

Yes! I just returned a Judith Ripka ring and the smart label was over $11.00! I called customer service and she said that items, like Judith’s, will be expensive to send back, that’s the last time I buy JR.

Re: Return Costs Going Up?

deeva — Sat, 07 Apr 2018 19:42:47 GMT

I returned an item and paid for it up front. The shipping was $2.45. If I had used the prepaid label, it would have been $6.95. Plus, the package was received at QVC in three days.

Re: Return Costs Going Up?

blackhole99 — Sat, 07 Apr 2018 23:10:44 GMT

@Mom2Dogs wrote:
Last week I sent back and maxi tank dress/susan graver. It was less expensive to use the Q label...grrr....I am really ordering less and less, just to expensive.

If you insure the package for what it's worth, it indeed is more expensive that using the Q label.

Re: Return Costs Going Up?

Mom2Dogs — Sat, 07 Apr 2018 23:15:18 GMT

@blackhole99...I was sending it by slow boat.....the dress was fairly heavy, (liquid knit) cute dress, just didn't work for me.

Re: Return Costs Going Up?

homedecor1 — Sun, 08 Apr 2018 00:18:18 GMT

On this topic : postage rates in general are outrageous!

I sent my sister a fun package for Easter. 4 packages of "cotton candy' peeps.

I'm sure you know the size of the boxes of peeps they fit perfectly in small box with little bit of easter grass & note. That box weighed less than 1 lb. but was priced on box size. I was shocked regular 1st class mail (not priority) cost me $13.95!!!!

After doing the math, most the time the Q or HSN pre-paid labels are cheaper . Sometimes I take to post office to get actual price then mail cheapest way with appropriate label.

I am very careful not to buy "impulsively" from Q especially because between the shipping & return charges can sometimes be over $10 or more😳 just to "try on". I ordered sketchers awhile ago ordered my size - too small but next size would be too big. Q would not give me credit for $6.95 return fee nor orig shipping so in this instance $13 wasted😤.

I'm thinking Q (and HSN) make big $$$$ on these fees!!!

Re: Return Costs Going Up?

chiclet — Sun, 08 Apr 2018 10:36:38 GMT

I have decided that it is too expensive to shop at the shopping channels. I am not getting any more clothes or shoes. I am always dissapointed and have to return. I may order cosmetics or skin care because I can go to ulta or sephora and check it out before I order from the Q. If I did order something it would have to be free shipping so I only have to pay one way.