topic Re: Word to the WISE Regarding Purchasing E-Gift Cards...DON'T!.... in Among Friends

Word to the WISE Regarding Purchasing E-Gift Cards...DON'T!....

best educator — Sat, 22 Apr 2017 16:31:39 GMT

Being a member of The Q for decades I should have known Better...BUT..My fmily Members purcsed E-Gift cards for my Birthday. HUGE MISTAKE! Trying to Get them placed into My Account, QVC said they had no record of them and would send them to their Financial Dept. within 2 days. I called "Cash Star" the Company responsible 4 overseeing QVC E-Cards and they recogninized that the cards were FINE + called QVC. They too said THEIR Dept. would look into it within 2 days. HAPPY BIRTHDAY! Do Not get E-Cards..Place the "Gift" Directly into Your ACCOUNT...Why Use Cash Star?

Re: Word to the WISE Regarding Purchasing E-Gift Cards...DON'T!....

millieshops — Sat, 22 Apr 2017 16:45:04 GMT

Having shopped QVC for years, I would have expected better - however, I have never applied for a Qcard nor any of their gift cards. I just do not see the advantage of either.Still, I do wish they had an easy system for those who do use them.

Overall, I dislike the whole gift card concept whether they are gifts from family or friends when I sort of understand why they chose that gift or they are "gifts" from the retailer when for the most part, I feel all they are is a way to get me to spend more than the amount of the card. I especially dislike getting near the end of the useful life of a card only to find it next to impossible to spend the final few dollars or few cents.

Re: Word to the WISE Regarding Purchasing E-Gift Cards...DON'T!....

fthunt — Sat, 22 Apr 2017 16:51:32 GMT

Cash is still King!

Re: Word to the WISE Regarding Purchasing E-Gift Cards...DON'T!....

missy1 — Sat, 22 Apr 2017 16:57:08 GMT

Many places sell qvc gift cards. I seen them at Walgreens, grocery stores.

I won't deal with e-gift cards.

Yes, I actually mail the gift card to the recipient..

Sorry that happened to you, op.

Re: Word to the WISE Regarding Purchasing E-Gift Cards...DON'T!....

KingstonsMom — Sat, 22 Apr 2017 16:57:27 GMT

I've only bought a couple of QVC's E-cards several years ago for a couple of my forums friends and they had no problem with them then.

But as we all know.....it's a whole different QVC now.

Re: Word to the WISE Regarding Purchasing E-Gift Cards...DON'T!....

KingstonsMom — Sat, 22 Apr 2017 17:03:56 GMT

@missy1 wrote:
Many places sell qvc gift cards. I seen them at Walgreens, grocery stores.
I won't deal with e-gift cards.
Yes, I actually mail the gift card to the recipient..

Sorry that happened to you, op.

@missy1

I don't look at gift cards that often, but I didn't realize you could buy QVC gift cards locally.

Interesting......

Re: Word to the WISE Regarding Purchasing E-Gift Cards...DON'T!....

Daisy Sunflower — Sat, 22 Apr 2017 17:20:55 GMT

That's too bad that happened....how aggravating.

Re: Word to the WISE Regarding Purchasing E-Gift Cards...DON'T!....

GCR18 — Sat, 22 Apr 2017 20:32:58 GMT

Send an email or post under customer care to the mods and see if they can help.

Re: Word to the WISE Regarding Purchasing E-Gift Cards...DON'T!....

Mistreatedbycs — Sat, 22 Apr 2017 21:31:45 GMT

@best educator

So what you are saying is that you have a Q card balance and you want to put the E-Gift cards against your account that has a balance? In other words you want to use these to pay down your debt?

I understand E-Gift cards for any retailer is for new merchandise and cannot be used against account balances.

Re: Word to the WISE Regarding Purchasing E-Gift Cards...DON'T!....

chrystaltree — Sat, 22 Apr 2017 21:42:18 GMT

I think the problem is that you want to use a gift card to pay on your Q Card, a credit card. I don't think you can do that. If someone gives me a Macy's gift card, I can't use that pay my Macy's bill.

Re: Word to the WISE Regarding Purchasing E-Gift Cards...DON'T!....

VaBelle35 — Sat, 22 Apr 2017 23:30:09 GMT

Where is anyone reading that she has a Q Card and is trying to pay her Q Card balance with E-Q-Gift Cards?

She wants the gift cards credited to her QVC account, the one she uses to buy stuff, so that when she checks out, the cost of what she's purchasing comes off the E Gift Cards.

Re: Word to the WISE Regarding Purchasing E-Gift Cards...DON'T!....

chrystaltree — Sun, 23 Apr 2017 03:26:28 GMT

@VaBelle35 wrote:
Where is anyone reading that she has a Q Card and is trying to pay her Q Card balance with E-Q-Gift Cards?

She wants the gift cards credited to her QVC account, the one she uses to buy stuff, so that when she checks out, the cost of what she's purchasing comes off the E Gift Cards.

Perhaps it's the use of the word "credit", that's what made some of us assume she wanted to use it pay her Q Card balance. No one "credits" gift cards. She probably meant to say that she tried to pay with the gift card and Qvc's system wouldn't accept it. If that's what she meant.

Re: Word to the WISE Regarding Purchasing E-Gift Cards...DON'T!....

HappyDaze — Sun, 23 Apr 2017 03:40:07 GMT

I used to buy the gift cards when they'd do the specials like if you bought a $100 gc you get a free $25 gc. That were the only times I bought one and I never had any problems with them, including the "free" ones. However, they haven't done those promos in a few years now so who knows how they are now. I just never had an issue in the past.

Re: Word to the WISE Regarding Purchasing E-Gift Cards...DON'T!....

VaBelle35 — Sun, 23 Apr 2017 10:26:00 GMT

@HappyDaze wrote:
I used to buy the gift cards when they'd do the specials like if you bought a $100 gc you get a free $25 gc. That were the only times I bought one and I never had any problems with them, including the "free" ones. However, they haven't done those promos in a few years now so who knows how they are now. I just never had an issue in the past.

Yes, but the difference is that we bought them for ourselves and they were automatically attached to our accounts.

The card is not attached to her account. It is probably attached to the account of the person who purchased it.

Re: Word to the WISE Regarding Purchasing E-Gift Cards...DON'T!....

chrystaltree — Sun, 23 Apr 2017 16:27:34 GMT

@VaBelle35 wrote:
@HappyDaze wrote:
I used to buy the gift cards when they'd do the specials like if you bought a $100 gc you get a free $25 gc. That were the only times I bought one and I never had any problems with them, including the "free" ones. However, they haven't done those promos in a few years now so who knows how they are now. I just never had an issue in the past.

Yes, but the difference is that we bought them for ourselves and they were automatically attached to our accounts.

The card is not attached to her account. It is probably attached to the account of the person who purchased it.

It's not "attached" to anyone's account. You get the E-card, the gift card and you buy what you want and in the payment section, you choose Gift card....proceed accordingly.

Re: Word to the WISE Regarding Purchasing E-Gift Cards...DON'T!....

NYC Susan — Sun, 23 Apr 2017 20:16:04 GMT

@chrystaltree wrote:
@VaBelle35 wrote:
Where is anyone reading that she has a Q Card and is trying to pay her Q Card balance with E-Q-Gift Cards?

She wants the gift cards credited to her QVC account, the one she uses to buy stuff, so that when she checks out, the cost of what she's purchasing comes off the E Gift Cards.

Perhaps it's the use of the word "credit", that's what made some of us assume she wanted to use it pay her Q Card balance. No one "credits" gift cards. She probably meant to say that she tried to pay with the gift card and Qvc's system wouldn't accept it. If that's what she meant.

I don't see the word "credit". Where did she say that? Maybe she posted more than once, and I'm not seeing it (?) I assumed that she simply wanted to use the gift cards to pay for puchases when she checked out.

Re: Word to the WISE Regarding Purchasing E-Gift Cards...DON'T!....

VaBelle35 — Sun, 23 Apr 2017 21:39:52 GMT

It's been a few years but we were able to attach the ecards to our QVC accounts for future purchases. I think we had to activate the first one with a purchase or something.

I'm sure there is a thread on here that explained it and that's how I knew how to get it attached.

Re: Word to the WISE Regarding Purchasing E-Gift Cards...DON'T!....

VaBelle35 — Sun, 23 Apr 2017 21:50:26 GMT

Here is the old information from the WEN forum. Basically you have to get to a supervisor at QVC as the regular CS agents are not familiar with the process.

This came from DogLvr:

There is a trick to put them into your account on QVC. I suggest you do this. ...One of my $10 cards was not allowing me to input the amount. I called customer service the first time. We figured out which one wasn't redeemed and the CS couldn't redeem the $10 gift card either and sent a note to corporate. A few minutes later, I called CS and got a nice CS person but she couldn't help me either with this problem (which she confirmed) and referred me to Cash Star, the third party vender that sends out the Gift Cards. When I called Cash Star, CS confirmed that the card wasn't redeemed and told me this is an internal QVC problem. I asked for a supervisor, she told me she was a supervisor. LOL! She said she would connect me to QVC. I spoke to my third CS rep at QVC now. ...I asked to speak to a supervisor...I explained this going back and forth wasn't going to work and that I wanted a Supervisor. Finally, I was connected to a supervisor. The supervisor had me repeat the GC number .... Magically, she was able to redeem the gift card to my account. I said thank you but that it took about 2 hours to get this resolved. I verified that I got the credit...