topic Re: Check Order Status in Holiday

Check Order Status

lucymo — Mon, 25 Sep 2017 14:39:00 GMT

Check your order status for orders that you thought didn't go through during Sunday's technical difficulties. They are showing up on my order status today.

Re: Check Order Status

Susan Louise — Mon, 25 Sep 2017 14:41:47 GMT

@lucymo wrote:
Check your order status for orders that you thought didn't go through during Sunday's technical difficulties. They are showing up on my order status today.

@lucymo Thanks for the HU!

BTW, do you know when Valerie has her next show/s on the 26th? I checked the program guide on the Q site and didn't see her listed. I even checked her FB for info and no clue.

Re: Check Order Status

makena — Mon, 25 Sep 2017 14:42:13 GMT

I ordered two of the same items and still not showing. I did on-line chat with CS late last night. Didn't come away feeling too confident with her response. "We were told that all orders will be processed."

Re: Check Order Status

lucymo — Mon, 25 Sep 2017 14:56:58 GMT

@makena wrote:
I ordered two of the same items and still not showing. I did on-line chat with CS late last night. Didn't come away feeling too confident with her response. "We were told that all orders will be processed."

@makena It didn't appear that the orders completed but now they show. I emailed CS and told them I reordered a couple of items and now there's two, so I canceled one and kept one. What a hassle that was yesterday. If it happens again I'll just forget about ordering until it's fixed. Thanks for your input.

Re: Check Order Status

Carol08 — Mon, 25 Sep 2017 15:00:25 GMT

@Susan Louise wrote:
@lucymo wrote:
Check your order status for orders that you thought didn't go through during Sunday's technical difficulties. They are showing up on my order status today.

@lucymo Thanks for the HU!
BTW, do you know when Valerie has her next show/s on the 26th? I checked the program guide on the Q site and didn't see her listed. I even checked her FB for info and no clue.

Susan Louise- According to askvalerie.com, her next shows on the 26th are:

4-6 pm and 9-10 pm

I am not sure is this is still correct - but you can go to that website, and see the times for her scheduled show.

Re: Check Order Status

Susan Louise — Mon, 25 Sep 2017 15:04:40 GMT

@Carol08 wrote:
@Susan Louise wrote:
@lucymo wrote:
Check your order status for orders that you thought didn't go through during Sunday's technical difficulties. They are showing up on my order status today.

@lucymo Thanks for the HU!
BTW, do you know when Valerie has her next show/s on the 26th? I checked the program guide on the Q site and didn't see her listed. I even checked her FB for info and no clue.
Susan Louise- According to askvalerie.com, her next shows on the 26th are:
4-6 pm and 9-10 pm
I am not sure is this is still correct - but you can go to that website, and see the times for her scheduled show.

@Carol08 Thanks!

I never heard of that site before. I wish the program guide on the Q would update changes in a timely fashion.

Re: Check Order Status

lucymo — Mon, 25 Sep 2017 15:08:18 GMT

@Susan Louise wrote:
@Carol08 wrote:
@Susan Louise wrote:
@lucymo wrote:
Check your order status for orders that you thought didn't go through during Sunday's technical difficulties. They are showing up on my order status today.

@lucymo Thanks for the HU!
BTW, do you know when Valerie has her next show/s on the 26th? I checked the program guide on the Q site and didn't see her listed. I even checked her FB for info and no clue.
Susan Louise- According to askvalerie.com, her next shows on the 26th are:
4-6 pm and 9-10 pm
I am not sure is this is still correct - but you can go to that website, and see the times for her scheduled show.

@Carol08 Thanks!
I never heard of that site before. I wish the program guide on the Q would update changes in a timely fashion.

@Susan Louise09:00 - 10:00 PM

House to Home by Valerie - Holiday Edition

Countdown to Christmas(R) Sale - All Easy Pay(R) Offers

I saw that in the program guide. It's Tuesday, the 26th.

Re: Check Order Status

lucymo — Mon, 25 Sep 2017 15:10:31 GMT

@Susan Louise My post didn't include all that I typed. I saw the 9-10 pm ET in the guide for Tuesday, 9-26.

Re: Check Order Status

Carol08 — Mon, 25 Sep 2017 16:09:45 GMT

The program guide for my cable (Mediacom) is frequently incorrect. They had the "Joy of Toys" scheduled, instead of one of Valerie's shows yesterday.

Re: Check Order Status

Carol08 — Mon, 25 Sep 2017 16:14:20 GMT

According to the QVC program guide, Valerie is scheduled for today from 3-5 pm.

Countdown to Christmas® - Holiday Decor - Valerie Parr Hill

Re: Check Order Status

SHOPR — Mon, 25 Sep 2017 17:00:48 GMT

I don't know if they've been messing with the online program guide or not, since I'm just now checking it for the first time today, but it is currently showing two shows on 9-26:

4-6 pm ET

and

9-10 pm ET

http://www.qvc.com/webapp/wcs/stores/servlet/ProgramGuideDailyView?storeId=10251&TimeZoneSelect=EST&Navigate=20170926&channelCode=QVC

Re: Check Order Status

mousiegirl — Mon, 25 Sep 2017 17:01:13 GMT

@lucymo wrote:
Check your order status for orders that you thought didn't go through during Sunday's technical difficulties. They are showing up on my order status today.

@lucymo Mine aren't showing up, and customer service told me yesterday no orders went through, so saved me money, as even when orders eventually would have gone through, I was too fed up to be bothered.

Re: Check Order Status

mousiegirl — Mon, 25 Sep 2017 17:02:11 GMT

@lucymo wrote:
@makena wrote:
I ordered two of the same items and still not showing. I did on-line chat with CS late last night. Didn't come away feeling too confident with her response. "We were told that all orders will be processed."
@makena It didn't appear that the orders completed but now they show. I emailed CS and told them I reordered a couple of items and now there's two, so I canceled one and kept one. What a hassle that was yesterday. If it happens again I'll just forget about ordering until it's fixed. Thanks for your input.

@lucymo What did you order?

Re: Check Order Status

mousiegirl — Mon, 25 Sep 2017 17:03:37 GMT

@Carol08 wrote:
@Susan Louise wrote:
@lucymo wrote:
Check your order status for orders that you thought didn't go through during Sunday's technical difficulties. They are showing up on my order status today.

@lucymo Thanks for the HU!
BTW, do you know when Valerie has her next show/s on the 26th? I checked the program guide on the Q site and didn't see her listed. I even checked her FB for info and no clue.
Susan Louise- According to askvalerie.com, her next shows on the 26th are:
4-6 pm and 9-10 pm
I am not sure is this is still correct - but you can go to that website, and see the times for her scheduled show.

@Carol08 Yes, this is what the program guide says.

Re: Check Order Status

SHOPR — Mon, 25 Sep 2017 17:04:00 GMT

@Carol08 wrote:
According to the QVC program guide, Valerie is scheduled for today from 3-5 pm.

Countdown to Christmas® - Holiday Decor - Valerie Parr Hill

@Carol08, The show that you referenced actually reads like a generic Countdown to Christmas show about Holiday Decor, which includes an appearance by Valerie. The way they write this is very confusing. I wouldn't count on it being an actual Valerie show.

All of Valerie's shows will start out with "House to Home by Valerie".

Re: Check Order Status

Carol08 — Mon, 25 Sep 2017 17:42:55 GMT

@SHOPR wrote:
@Carol08 wrote:
According to the QVC program guide, Valerie is scheduled for today from 3-5 pm.

Countdown to Christmas® - Holiday Decor - Valerie Parr Hill

@Carol08, The show that you referenced actually reads like a generic Countdown to Christmas show about Holiday Decor, which includes an appearance by Valerie. The way they write this is very confusing. I wouldn't count on it being an actual Valerie show.

All of Valerie's shows will start out with "House to Home by Valerie".

SHOPR - you are absolutely right about it reading like a generic Countdown to Christmas show.....and not an actual Valerie show. It is confusing.

Re: Check Order Status

Carol08 — Mon, 25 Sep 2017 17:51:40 GMT

I looked up the schedule on QVC2, and they had a Countdown to Christmas show - with Valerie's window candles. That's probably what will be on today from 3-5

Re: Check Order Status

lucymo — Mon, 25 Sep 2017 19:09:53 GMT

@mousiegirl wrote:
@lucymo wrote:
Check your order status for orders that you thought didn't go through during Sunday's technical difficulties. They are showing up on my order status today.

@lucymo Mine aren't showing up, and customer service told me yesterday no orders went through, so saved me money, as even when orders eventually would have gone through, I was too fed up to be bothered.

@mousiegirl Well, CS is wrong, mine went through, showed up this morning. It didn't appear that they went through to me so I reordered later. The Spun Sugar spheres was a one day only but I checked and it was like a $2 savings.

Re: Check Order Status

lucymo — Mon, 25 Sep 2017 19:14:28 GMT

@mousiegirl wrote:
@lucymo wrote:
@makena wrote:
I ordered two of the same items and still not showing. I did on-line chat with CS late last night. Didn't come away feeling too confident with her response. "We were told that all orders will be processed."
@makena It didn't appear that the orders completed but now they show. I emailed CS and told them I reordered a couple of items and now there's two, so I canceled one and kept one. What a hassle that was yesterday. If it happens again I'll just forget about ordering until it's fixed. Thanks for your input.

@lucymo What did you order?

@mousiegirl I ordered the glittered boxwood topiary, H209830, and H212427, spun sugar ornament spheres in gold. I got the spun sugar ornament trees last year. I really enjoyed the trees.

Re: Check Order Status

JerseyShoreLover — Mon, 25 Sep 2017 21:31:05 GMT

Really sad, as I wanted the multi colored spun trees last year and more seed out on them. I was so happy to see them again and thought I got them since the message I received said my order most likely went through. However it looks like it didn't. Now the multi colored trees are sold out. I guess I should be happy I saved some money even though I wanted them. 🙁