topic Re: No s in Customer Care

No s

Brookiemac — Tue, 24 Mar 2026 16:57:58 GMT

no sound on either my app or live presentations on my iPad or iPhone! Why can't it be fuxed

Re: No s

RespectLife — Tue, 24 Mar 2026 17:46:55 GMT

I have sound on 2 desk tops, 1 laptop, a Kindle and my Samsung phone.

It seems to be a problem with Apple.

Lots of posts with tech issues with Ipads, phones etc.

Re: No s

Bonkers1 — Tue, 24 Mar 2026 18:54:31 GMT

@RespectLife

No disrespect but that sucks. Apple is a major platform.

Re: No s

Kachina624 — Tue, 24 Mar 2026 21:08:29 GMT

@Brookiemac. Something's wrong with your phone. Maybe you have it muted.

Re: No s

Venezia — Tue, 24 Mar 2026 21:24:44 GMT

I don't have any problem with the sound, when I'm watching on my iPad, so it can't be a general platform problem. It seems to be more of a device-specific problem, from what I've read on these forums.

Re: No s

jlkz — Tue, 24 Mar 2026 23:03:25 GMT

@Brookiemac

Did you have sound when you first got these devices ? If so, I suspect that a system update may be the cause. You may want to google your sound question for the model / version of each device and then follow step-by-step instructions.

I have found that recent Apple changes require you to go down a list of options to turn off or on for several needs. Rather devious in some aspects....got this from a YT video.

Re: No s

FancyPhillyshopper — Wed, 25 Mar 2026 03:19:22 GMT

It's up to YOU to fix your own devices. QVC has no control over operator errors.