topic Re: shipping in Customer Care

shipping

Alaskan — Mon, 19 Jan 2026 00:49:11 GMT

I have been a QVC customer since the first aired!! and I am VERY upset!!

I moved to Alaska 28 years ago and have most of my items shipped, but had to fight for a bunch to be sent because NO One reconized Alaska as a state!!! I have had to fight for just about every 3rd item being sent.. NOW they will not send a very small diaminque ring.. WHY, WHY!! there is nothing explosive or dangerous about this, so what is the problem?????? I am closing my account of over 20 YEARS because I am tired of all the very stupid customer service saying "cant ship to your area" . Well I say BS

Love and Hugs,

Patricia - Former customer!!!!!!

Re: shipping

Janey2 — Mon, 19 Jan 2026 00:39:59 GMT

First of all, remove your name. I am not defending QVC, they are what they are. There are other places to shop.

Re: shipping

Etoile308 — Mon, 19 Jan 2026 01:18:28 GMT

We, in this country, are all free to decide where we wish to live. Each state comes with its own pluses and minuses, advantages and disadvantages.

Surely over 28 years there have been other companies with difficulties, higher cost, and/or restrictions in their shipping to a non-contiguous state.

If one feels strongly about how a company handles their deliveries, then perhaps it is best to shop elsewhere.

Re: shipping

Italian gal — Mon, 19 Jan 2026 03:27:31 GMT

I would be upset also.

Re: shipping

Venezia — Mon, 19 Jan 2026 04:22:59 GMT

@Alaskan wrote:
I have been a QVC customer since the first aired!! and I am VERY upset!!
I moved to Alaska 28 years ago and have most of my items shipped, but had to fight for a bunch to be sent because NO One reconized Alaska as a state!!!

Who in the U.S. wouldn't recognize Alaska as a state?

I get that some things aren't shipped outside the Continental United States, or they attract a higher shipping charge.

But I don't believe anyone (certainly in business) doesn't know that Alaska is one of the 50 U.S. states.

Re: shipping

SurferWife — Mon, 19 Jan 2026 06:23:06 GMT

@Etoile308

Not everyone lives in the state in which they "wish to live", but because they may have job or family responsibilities to fulfill. I don't "wish to live"in the state I live in, but my job requires it and that job is setting up my husband and me for one heck of a nice retirement. Once I retire, we will move to the state in which we "wish to live".

Re: shipping

nascarfan — Mon, 19 Jan 2026 11:33:34 GMT

It's not that company's don't recognize Alaska as a state, but many areas in the state are remote and shipping becomes complicated and very costly.......which the OP is fully aware of since she has lived in the state for decades.

The OP is also very aware of the company's who will deliver to Alaska and consider supporting them with her business.

I'm with QVC on this one.......

Re: shipping

CalminHeart — Mon, 19 Jan 2026 12:58:31 GMT

@Alaskan wrote:

Why do you keep ordering? I don't mean that in a nasty way. I live in the midwest and am tired of having to deal with Q's issues so I can only imagine what it's like in Alaska. It's pretty rare that I can't find what I want elsewhere for less money and free shipping 99% of the time.

Re: shipping

CalminHeart — Mon, 19 Jan 2026 13:01:07 GMT

@Venezia wrote:
@Alaskan wrote:
I have been a QVC customer since the first aired!! and I am VERY upset!!
I moved to Alaska 28 years ago and have most of my items shipped, but had to fight for a bunch to be sent because NO One reconized Alaska as a state!!!

Who in the U.S. wouldn't recognize Alaska as a state?

I get that some things aren't shipped outside the Continental United States, or they attract a higher shipping charge.

But I don't believe anyone (certainly in business) doesn't know that Alaska is one of the 50 U.S. states.

A lot of people don't realize people from Puerto Rico is a U.S. territory or that its people are U.S. citizens so I'm not surprised some would not recognize Alaska as a state.

Re: shipping

CalminHeart — Mon, 19 Jan 2026 13:03:37 GMT

@CalminHeart wrote:
@Venezia wrote:
@Alaskan wrote:
I have been a QVC customer since the first aired!! and I am VERY upset!!
I moved to Alaska 28 years ago and have most of my items shipped, but had to fight for a bunch to be sent because NO One reconized Alaska as a state!!!

Who in the U.S. wouldn't recognize Alaska as a state?

I get that some things aren't shipped outside the Continental United States, or they attract a higher shipping charge.

But I don't believe anyone (certainly in business) doesn't know that Alaska is one of the 50 U.S. states.

A lot of people don't realize people from Puerto Rico is a U.S. territory or that its people are U.S. citizens so I'm not surprised some would not recognize Alaska as a state.

@Venezia Sorry for the typo. I posted too fast.

Re: shipping

millieshops — Mon, 19 Jan 2026 13:05:03 GMT

@Alaskan Being upset is a separate issue from insulting the person on the other end of the phone call.

You are not helping your cause.

Re: shipping

Venezia — Mon, 19 Jan 2026 15:51:33 GMT

@CalminHeart - I don't think we can correlate Alaska and Puerto Rico.

Alaska has been a state since 1959; long enough for most people to know it's one of the 50 U.S. states. From elementary school we were taught the basics of our country.

Puerto Rican citizens have had U.S. citizenship status since 1917, but those citizens cannot vote in federal elections and (for the most part) do not pay federal income taxes. Puerto Rico also does not have a vote in Congress. (They have a non-voting representative.)

I think, for anyone confused by whether Alaska is a U.S. state, a quick look at a map of the U.S. would suffice.

I think the OP is using hyberbole. At least I hope that's all it is.

Re: shipping

Tori3569 — Mon, 19 Jan 2026 16:58:06 GMT

It's called the continental United States and so many companies only ship within the 48. I can imagine how frustrating that can be, but when so many products are shipped directly from vendors, I'm sure some of ot is out of QVCs hands.

Re: shipping

Icegoddess — Mon, 19 Jan 2026 17:16:36 GMT

@Venezia wrote:
@Alaskan wrote:
I have been a QVC customer since the first aired!! and I am VERY upset!!
I moved to Alaska 28 years ago and have most of my items shipped, but had to fight for a bunch to be sent because NO One reconized Alaska as a state!!!

Who in the U.S. wouldn't recognize Alaska as a state?

I get that some things aren't shipped outside the Continental United States, or they attract a higher shipping charge.

But I don't believe anyone (certainly in business) doesn't know that Alaska is one of the 50 U.S. states.

@Venezia I once had a letter returned to me for insufficient postage because New Mexico was not in the US.

Re: shipping

Venezia — Mon, 19 Jan 2026 17:39:53 GMT

@Icegoddess - Odd since so much of the USPS processing is automated. But, as we always say, "stuff happens".

Re: shipping

Tinkrbl44 — Mon, 19 Jan 2026 19:38:16 GMT

@Alaskan wrote:
I have been a QVC customer since the first aired!! and I am VERY upset!!
I moved to Alaska 28 years ago and have most of my items shipped, but had to fight for a bunch to be sent because NO One reconized Alaska as a state!!! I have had to fight for just about every 3rd item being sent.. NOW they will not send a very small diaminque ring.. WHY, WHY!! there is nothing explosive or dangerous about this, so what is the problem?????? I am closing my account of over 20 YEARS because I am tired of all the very stupid customer service saying "cant ship to your area" . Well I say BS
Love and Hugs,
Patricia - Former customer!!!!!!

@Alaskan

Oh please ... I doubt anyone here doesn't know Alaska is a state in the United States.

The problem is that Alaska has additional shipping challenges, which you should already be aware of.

If you honestly believe that all the problems are with QVC, then just shop elsewhere. Problem solved.

Re: shipping

UpNorthGorgy — Mon, 19 Jan 2026 23:18:16 GMT

@SurferWife. I thought of you right away before I saw your post. I know you hesitate because of increased costs and shipping time. Just another glitch.

Re: shipping

Sage04 — Mon, 19 Jan 2026 23:24:58 GMT

@UpNorthGorgy wrote:
@SurferWife. I thought of you right away before I saw your post. I know you hesitate because of increased costs and shipping time. Just another glitch.

@UpNorthGorgy I thought of @SurferWife also before she posted.

Re: shipping

Marp — Tue, 20 Jan 2026 04:32:19 GMT

@Venezia wrote:
@Alaskan wrote:
I have been a QVC customer since the first aired!! and I am VERY upset!!
I moved to Alaska 28 years ago and have most of my items shipped, but had to fight for a bunch to be sent because NO One reconized Alaska as a state!!!

Who in the U.S. wouldn't recognize Alaska as a state?

I get that some things aren't shipped outside the Continental United States, or they attract a higher shipping charge.

But I don't believe anyone (certainly in business) doesn't know that Alaska is one of the 50 U.S. states.

@Venezia, hopefully there are not as many that don't know Alaska is a state as there are that don't know New Mexico is a state.

Check out the column in New Mexico Magazine called One Of Our Fifty Is Missing. They receive between 50-100 submissions a month regarding people and businesses not knowing New Mexico is a U.S. state.

Re: shipping

Venezia — Tue, 20 Jan 2026 06:02:21 GMT

@Marp - Well, sorry, I can't fix stupid (or ignorant). I suppose some confuse New Mexico with Mexico, but there's no excuse for it.

(And are these submissions from people in the United States? Just curious.)

-----

ETA: I did check this out but could only see three anecdotes about this. The article in the magazine was written in 2015 and updated in 2021. I couldn't see anywhere that it mentioned that many submissions.

However, I'll let this thread get back to "Missing Alaska".