topic Re: Preparing order in Customer Care

Preparing order

I am still oxox — Sun, 07 Dec 2025 17:16:13 GMT

I know its the holidays but just curious what is the average time before an item ships. Thank you all

Re: Preparing order

loriqvc — Sun, 07 Dec 2025 17:23:38 GMT

It seems to depend on the item and who is doing the shipping (QVC or a vendor). I've had items stay in "Preparing Your Order" status for one day, 3-4 days, over a week, and no time at all (i.e., the item went from "In Process" directly to "Shipped").

I think there are just too many factors involved for there to be a true "average time" for shipping of any item. Sorry, but I think QVC's usual stated timeline of 7-10 days from ordering to delivery is probably as close as you'll get, especially at this time of year.

Re: Preparing order

geezerette — Sun, 07 Dec 2025 17:32:47 GMT

I agree with @loriqvc . I've had orders leave in two days and others take a week or more.

I really don't pay much attention to the order status anymore. I've had orders say "preparing" for over a week and when it finally says "shipped" I get the item the very next day. And I've actually had my order in my hand and the order status will still read "preparing your order".

Add to that the unreliable shipping times from the shipping companies right now, and I'm just grateful if I get an order at all. And this applies for all orders, not just QVC.

Re: Preparing order

I am still oxox — Sun, 07 Dec 2025 17:43:14 GMT

I ordered two pair of glasses for my hubby and then I ordered a TSV a day after it was on special I wonder which will be here first

Re: Preparing order

millieshops — Sun, 07 Dec 2025 18:33:26 GMT

@I am still oxox I have no idea of an average, but I do know each of my orders for the last few years has arrived before or on the day it was estimated to arrive when I placed the order.

Re: Preparing order

LizzieInSRQ — Sun, 07 Dec 2025 19:02:43 GMT

How would anyone here know the average shipping times to accurately answer this question...

Re: Preparing order

I am still oxox — Sun, 07 Dec 2025 19:45:28 GMT

@LizzieInSRQ wrote:
How would anyone here know the average shipping times to accurately answer this question...

@LizzieInSRQ I rarely shop so I thought someone would know more than I did its just that simple.

Re: Preparing order

Barbara-QVC — Mon, 08 Dec 2025 14:44:38 GMT

@I am still oxox wrote:

I know its the holidays but just curious what is the average time before an item ships. Thank you all

@I am still oxox shipping timeframes can vary depending on the item and the location is ships from. If there is a particular order you are inquiring about, please reach out to us at QVCSocialTeam@qvc.com and we would be happy to assist.

Re: Preparing order

77yangya — Thu, 15 Jan 2026 10:20:17 GMT

Sometimes it takes a few days and it sits in prep. I've seen that but not more than a few days then it goes...BUT.....I choose express shipping which costs more.

To me it's worth the extra money. Now I don't have to baby sit an order.

I tell ya....I've ordered things from Australia that I got in one week.

Who knows.....

Re: Preparing order

77yangya — Thu, 15 Jan 2026 10:21:24 GMT

Yeah, Barbara from the Q, you sound like my husband. He knows logistics and works in IT. LOL...all true though....