topic Re: Delivery in Customer Care

Delivery

deflep — Sun, 05 Oct 2025 06:46:14 GMT

For spending 35.00 for shipping my order has sat without getting shipped for over a week now.A customer for over 29 years I can’t believe I continue using the most backwards overcharged company on earth.QVC continues to keep getting worse as does their delivery service.Shame on me

Re: Delivery

Pyrite2616 — Sun, 05 Oct 2025 08:40:10 GMT

What did you buy that costs $35 to ship?

Re: Delivery

CalminHeart — Sun, 05 Oct 2025 11:31:15 GMT

For $35 shipping, it must be a large item. Depending on the size, it probably goes by some 3rd party company's truck. Those 3rd parties don't make trips that aren't profitable so delivery is always slow.

Did you price shop whatever you ordered?

Re: Delivery

TheMemphisVette — Sun, 05 Oct 2025 13:09:11 GMT

@deflep

call 888-345-5788

email QVCSocialTeam@qvc.com

dm on social media Pages on Facebook and Instagram

communicate via the above

ask for order status

ask for the expedited shipping paid to be refunded if chosen

Re: Delivery

Sooner — Sun, 05 Oct 2025 13:21:18 GMT

@deflep wrote:
For spending 35.00 for shipping my order has sat without getting shipped for over a week now.A customer for over 29 years I can’t believe I continue using the most backwards overcharged company on earth.QVC continues to keep getting worse as does their delivery service.Shame on me

@deflep You are right! Snap out of it!!!!!

Re: Delivery

Hoping for the best — Sun, 05 Oct 2025 16:13:01 GMT

This has happened to me wth Vince Camuto shoes and boots. Anything coming from QVC's California warehouse takes forever. The problem is when you order something, the customer does not know which warehouse it comes from and can take forever. I am still waiting 2 weeks for an order that was sent from Ontario, CA. Called CS and they said they can't do anything because the order is "still in process". It is riciculous.

Re: Delivery

Kachina624 — Sun, 05 Oct 2025 16:18:57 GMT

@deflep. Express shipping does not speed up the processing time or made the item more available if it hasn't yet arrived in the Q warehouse. It just gives a preferred transportation method.

If you're buying for a special occasion, I wouldn't depend on any online retailer. Buy local to be sure you have it in time.