topic Re: Advanced Orders Delays in Customer Care

Advanced Order Delays

elated — Thu, 02 Oct 2025 04:54:37 GMT

I ordered a IHKWIP bag (A 710908) on 9/14 on advanced order. It was to ship on 9/22. I waited and waited on shipment, it finally shipped on 10/1 for delivery on 10/7. It will be almost one month from order to delivery. I have never ever had to wait for almost one month for any delivery of an online order. Something is seriously wrong with this process or lack thereof!!

Re: Advanced Orders Delays

kaydee50 — Wed, 01 Oct 2025 22:33:12 GMT

I wound up cancelling an order that I made on free shipping day because it was "in process" for almost 2 weeks. Ordered something I liked better from Amazon. Got it within days.

Re: Advanced Orders Delays

Kachina624 — Wed, 01 Oct 2025 23:14:35 GMT

@elated. 5here may be manufacturing problems wherever it's made. They have been several complaints about slow receipt of this brand's bags. There could also be shipping problems as there have been numerous delays in waitlist or backorder in all merchandise areas.

These problems are beyond QVC'S control and likely affect all retailers, although most don't need them on an exact date like the Q does.

Re: Advanced Orders Delays

Goodie2shoes — Thu, 02 Oct 2025 02:20:33 GMT

I ordered an INKWHP bag A710904 back on 9/7 not knowing it was delayed shipping until my order had processed. I apparently missed the host mentioning the delayed shipping but I didn't cancel my order. The bag was supposed to be shipped on 9/22 but it didn't ship until 9/24. Much to my surprise it was delivered 9/27. Unfortunately it's a bit to large so I am returning it. I prefer smaller crossbody bags, didn't think the bag was as big as it is. I have several crossbody bags of this brand and I really like them but this one's a no for me.