topic Re: Cannot Update Credit Card for EZ Pays! in Customer Care

Cannot Update Credit Card for EZ Pays!

stellabystarlight — Thu, 14 Aug 2025 20:57:25 GMT

I am maxed out on one of my credit cards for EZ pay, and I cannot change it to another credit card. This seems to happen every few months.

Re: Cannot Update Credit Card for EZ Pays!

Venezia — Thu, 14 Aug 2025 21:03:12 GMT

@stellabystarlight - For some reason, years ago, I thought I was told you have to contact CS to have a rep change it.

Or you could email the Social Team. They're always helpful.

QVCSocialTeam@qvc.com

Re: Cannot Update Credit Card for EZ Pays!

Kachina624 — Thu, 14 Aug 2025 21:27:04 GMT

Can you just enter a new additional card and make it the default?

Re: Cannot Update Credit Card for EZ Pays!

elated — Thu, 14 Aug 2025 21:30:59 GMT

@stellabystarlight Is it showing past due on your easy pays? If so, you need to contact customer service and give them the new information. Have you added this account to your credit card information?

Re: Cannot Update Credit Card for EZ Pays!

stellabystarlight — Fri, 15 Aug 2025 00:51:08 GMT

Thank you all for your suggestions. I called customer service and the new card had gone through. Problem solved.