topic Re: Issue with posting in Customer Care

Issue with posting

Starpolisher — Fri, 27 Jun 2025 21:55:29 GMT

Why can I no longer change my font size or color? I also can't quote another poster's post when responding. The heading is gone that allowed me to make changes.

Re: Issue with posting

PhilaLady1 — Fri, 27 Jun 2025 22:13:36 GMT

Me too @Starpolisher
The entire horizontal bar at the top disappeared a while ago. I had to manually type your nickname. I usually reply to posts several times every day but lately it's too much trouble.

Re: Issue with posting

Etoile308 — Fri, 27 Jun 2025 22:35:53 GMT

I think when there are technical issues it helps to mention the type of device you are using and which browser.

I haven't experienced any problems on my iPad using Safari.

Re: Issue with posting

PhilaLady1 — Fri, 27 Jun 2025 22:37:55 GMT

I am using an android phone.

Re: Issue with posting

Starpolisher — Fri, 27 Jun 2025 22:54:08 GMT

I am using my Android phone.

Re: Issue with posting

Tori3569 — Fri, 27 Jun 2025 23:02:04 GMT

@Starpolisher wrote:
Why can I no longer change my font size or color? I also can't quote another poster's post when responding. The heading is gone that allowed me to make changes.

Nothing has changed for me on my iPhone or iPad. Make sure your device is running the latest update.

Re: Issue with posting

Skyegirl21 — Fri, 27 Jun 2025 23:05:19 GMT

Nothing has changed for me- I use an iPad-

Re: Issue with posting

I am still oxox — Fri, 27 Jun 2025 23:09:05 GMT

I use a MacBook Air and no issues here

Re: Issue with posting

Desertdi — Fri, 27 Jun 2025 23:40:58 GMT

Microsoft had an UPDATE today.

Re: Issue with posting

threecees — Sat, 28 Jun 2025 01:07:47 GMT

I agree with OP

I can't post pictures now from my android phone.

Top bar is missing.

Re: Issue with posting

geezerette — Sat, 28 Jun 2025 10:39:05 GMT

It seems that the scrolling problem was fixed for everyone except several people that use their phones to access the forums. Many have commented that the "mobile" view is no longer available either.

It's anybody's guess as to whether this is being worked on or will be fixed.🤷‍♀️

Re: Issue with posting

CalminHeart — Sat, 28 Jun 2025 11:17:48 GMT

@Starpolisher wrote:
Why can I no longer change my font size or color? I also can't quote another poster's post when responding. The heading is gone that allowed me to make changes.

This sounds like an issue with your device, not with Q. Do you have a pop-up blocker on? If yes, turn it off. Then clear your cache, cookies, and history and then reboot your device.

Re: Issue with posting

PhilaLady1 — Sat, 28 Jun 2025 18:08:05 GMT

@CalminHeart

That's a good idea, thank you for suggesting for those who want to try that. I immediately thought of that though, and it did not help. The issue continues when using my android phone.

Re: Issue with posting

ccassaday — Sat, 28 Jun 2025 23:48:34 GMT

Yeah all the icons for posting an image are gone and I can’t quote. I am on a iPhone

Re: Issue with posting

Tinkrbl44 — Sun, 29 Jun 2025 00:03:13 GMT

@Starpolisher wrote:
Why can I no longer change my font size or color? I also can't quote another poster's post when responding. The heading is gone that allowed me to make changes.

@Starpolisher

I'm using an HP laptop and there have been no changes.

Re: Issue with posting

ccassaday — Sun, 29 Jun 2025 21:40:00 GMT

They got rid of the mobile version. Thats why we can’t do anything from our phones. They need to bring it back