topic Re: Backorder? Timeline?? in Customer Care

Backorder? Timeline??

MilitaryMom — Tue, 03 Jun 2025 15:09:23 GMT

I placed an order for a live hydrangea plant and it's been on backorder for almost a MONTH now. Wondering how long it'll be until they say it's not available or when will it ship?? It's a gift and I need it soon! Any ideas??

Re: Backorder? Timeline??

charsha — Tue, 03 Jun 2025 15:10:31 GMT

@MilitaryMom I'd say cancel it and purchase locally at a garden center or a place like Home Depot or Lowes.

Re: Backorder? Timeline??

skatting44 — Tue, 03 Jun 2025 16:32:10 GMT

@MilitaryMom

If they eventually send it and you have to plant it when the weather turns dry hot summer , keep it wet so it won't die.

Re: Backorder? Timeline??

Jamiesmom — Thu, 05 Jun 2025 16:55:25 GMT

QVC might cancel your backorder if they can't restock the item. I was on auto-delivery for Beekman's 100-count facial wipes (4 count). Great deal! However, I received notice on May 10th that it was on backorder. Then on June 4th, they CANCELLED my auto-delivery because they said they do not when it will be back in stock. I asked if I could be on a waitlist. No, I would have to periodically check for the item.